Sweatcoin Reviews 5,740

TrustScore 3.5 out of 5

3.5

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Review summary

Created with AI, based on recent reviews

Looking at 46 reviews, most reviewers were somewhat happy with their experience overall. Many people express significant dissatisfaction with the application's functionality, noting that it frequently bugs out, freezes, and becomes almost unusable. Customers report issues with incorrect step counting and the app failing to properly credit Sweatcoins, even for Premium users. The value for money is a major concern, as many feel the rewards are negligible, requiring years to accumulate a small cash-out value, if at all possible. Some people were dissatisfied with the payment process, citing difficulties in redeeming gift cards, issues with prize draws, and a lack of transparency regarding coin balances. Additionally, some customers mention that the app promotes products from companies that are perceived as unreliable through its deals.

What people talk about most

Application

Consumers find the app to be frustrating, with many reporting issues such as incorrect step counting, missing... See more

User experience

People report negative experiences with the user experience, with many reviewers calling the app "pathetic"... See more

Product

Customers had ambiguous experiences with the product, with some expressing disappointment over not winning... See more

Value for money

Clients share negative opinions on value for money, with many reviewers expressing disappointment that the... See more

Payment

Customers consistently note negative experiences with payment, expressing frustration with the app and... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Just a couple of hours after my review of yesterday, what I complained about no gift card was available on my app for claiming suddenly made a 180 degrees turn and are all now available for my claim.... See more

Rated 3 out of 5 stars

I had the app for 6 years never won anything ... it doesn't count steps correctly or sync with my watch the only thing I liked about it was the walking for a cause. I'm done with it until they find a... See more

Rated 3 out of 5 stars

I think is getting easier to earn sweatcoins nowadays. Now we even can earn sweatcoins by paying games…more publicity more gains to the site. So, and this is my point of view, if people are viewing mo... See more

Rated 4 out of 5 stars

Everything is working as advertised, however, the partners offers are no longer showing in my app. I deleted and reinstalled, logged back into my account - still nothing. i also updated my app - still... See more


Company details

  1. Software Company

Information provided by various external sources

The app that pays you to get fit: Sweatcoin rewards you for the number of steps you make every day.


Contact info

  • Cheapside 107, EC2V 6DN, London, United Kingdom

  • sweatco.in

3.5

Average

TrustScore 3.5 out of 5

6K reviews

5-star
4-star
3-star
2-star
1-star

Hasn’t replied to negative reviews

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

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Rated 5 out of 5 stars

A fitness game changer!

I used to sit and work at my desk all day and this app prompts me from time to time and reminds me to take a walk, and on top of that I can redeem discounts on brand like Nike and Adidas. Completely changed my routine and made me more active. Definitely recommend!

7 February 2024
Unprompted review
Sweatcoin logo

Reply from Sweatcoin

We're so pleased to hear this! Thank you for your review!

Rated 5 out of 5 stars

This free little app is better than an trainer

This free little app is better than a personal trainer at getting me to go out the house and move more. As a fully remote worker, it's hard to find motivation to be more active, but Sweatcoin does the trick with its rewards and everything you can do with them. I convince my friends to join the monthly challenges and it's so much fun!

7 February 2024
Unprompted review
Rated 1 out of 5 stars

They don't answer emails when you need help

Whenever you have a problem and need to contact them, they won't answer. Been a member since 2018 and I've waited 2 weeks for an answer. Sadly they don't want to help you. I'll edit this review with how long it takes to answer my email

15 January 2024
Unprompted review
Sweatcoin logo

Reply from Sweatcoin

Hi,

We're sorry you've not received a response yet, and assume you're referring to our support team here.

Please note that the best way to receive a response directly is to log a support ticket via the Sweatcoin app and to choose the category which relates to your issue.

We're a small team, but dedicated, and will try to get back to you within 48 hours!

Rated 1 out of 5 stars

I have been using for more than a year

I have been using for more than a year, I would rate 5 stars. However, their app changed my mind. First all the ads on their app are very inappropriate, many ads are actually scam, they keep promoting them.

Even I don't care all these ads, and never click on it. There is still a same problem with their rewards, promoting scam companies.

Like recently they promote wxxxtax.com, I lost 4K because the other company is scam, trustpilot even block their review page.

So be careful with their ads.

28 January 2024
Unprompted review
Sweatcoin logo

Reply from Sweatcoin

Thank you for sharing your feedback, Alex.

We're sorry to hear you feel this way.

Please note that the ads shown on our app are generated by partners. If you believe you've seen an ad that offended you or seems inappropriate, please be sure to send a screenshot through to support@sweatco.in so we can investigate.

Note that our ads are optional as well, and only displayed if you choose to engage with the "Daily Rewards" feature, which gives you extra sweatcoins for watching an ad.

Regarding the other issue you've had, we're unsure what you're referring to here, and can't see any support ticket matching your name in our logs.

Please reach out to us if you have had an issue with an offer and we'll happily help.

Rated 1 out of 5 stars

Dont put ur sweat coin on jar They…

Dont put ur sweat coin on jar They stole my coin Scam project

7 January 2024
Unprompted review
Sweatcoin logo

Reply from Sweatcoin

Hi Yassine,

We see you've written another review which has been responded to - please reach out to us at support@sweateconomy.com for assistance here!

Rated 1 out of 5 stars

Scam, don’t bother! Doesn’t record properly.

Still a scam. Doesn’t record on the boost function, ads are often based on gambling or repeated, doesn’t record any of the coins through the day so if I don’t log on repeatedly it just doesn’t record.
Absolute scam and all the reviews are ridiculous - fake and stupid. I cannot recommend.
I have (after many years) received an auction I bid on but it took forever to get there and so many times it doesn’t record your steps.
Deleted!

12 December 2023
Unprompted review
Rated 1 out of 5 stars

Hello

Hello, I've been a sweatcoiner for many years since 2015, when it first started, my job is a postman which means I walk minimum 20000 steps a day so 9 years and I've only managed to rack up 15000 sweat coins that's also counting the competitions I've entered and the daily bonuses and boosts, things to bid on are 30000 sweat coins + so I cannot understand how people have that many coins, doesn't look like I'll be getting any thing soon, plus I think many people who wrote a review are fake .

29 November 2023
Unprompted review
Rated 1 out of 5 stars

Disagree with good reviews

Disagree with good reviews.i really don’t care about the app but I did join a 2 week challenge and my steps were completed a day in advance. I went to check on status and they said sorry you didn’t cut it and challenge has ended so no prize that we promised. Such a scam. Literally I completed challenge 36 hours before the heir deadline. Whatever, just makeshift hem look untrustworthy. I have the app still but will never enter another scam challenge nor will I ever give them one dime from me.

16 November 2023
Unprompted review
Rated 1 out of 5 stars

Not fit for purpose

I have been a member for 4 years and honestly I have not seen any benefit form this app.
I can measure my steps with the apps coming with my phone apps/softwares package rather hosting too much marketing on my account with them.
Hopefully, emails form Sweatcoin will not make my email account sweat anymore.
Good luck whoever thinks will benefits from this.

20 November 2023
Unprompted review
Rated 1 out of 5 stars

Unreliable and useless wallet and support

Lost access to my wallet because it suddenly requires fingerprint I never registered and cannot provide (fingerprint sensor broke). Support ist useless, told me to "turn off the fingerprint" (?!) and closed the ticket unresolved when I explained I can't access the fingerprint settings menu.

11 October 2023
Unprompted review

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