My hoodie arrived today. Shipping took longer then expected but I received exactly what I ordered, well packaged and undamaged. I would order again from this company.
Company replied
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See what reviewers are saying
😡I would give it a negative-5 star if possible. They promised me product delivery within 10-14 days. It has been twenty days with no Baerskin Hoodie in sight. They no longer answer my emails. Horribl... See more
Made by the same MUPPETS THAT MAKE THE TACKTLE BEARESKIN HODDIE , DONT FECKING BE SO STUPID AS TO FALL FOR THESE ADDS , CLOTHES MADE SOMEWHERE IN EASTERN EUROPE, COMPLETE CRAP , SAVD YOUR MONEY AND... See more
Company replied
I would give them a minus 4 if l could. Ordered shorts and belt. Got the belt, but no shorts pretty expensive shorts. No more communication from rip off artists after giving me many delivery dates. Wi... See more
Company replied
2.1
Poor
65 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
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Very happy with the product
Very happy with the product. Arrived on time.
17 February 2021
Unprompted review
Reply from Swatshorts
Hi Gil.
Thank you for taking the time to leave a positive review!
I am so delighted to hear that you are happy with our product and that you appreciate our timely delivery.
We work diligently to develop a product that our customers enjoy wearing, and we always make sure to provide prompt and efficient service. Your amazing feedback reaffirms all our hard work!
We are always grateful for your appreciation. We can't wait to see you back at our store soon.
Best,
Fiona
Once they arrived
Once they arrived, they are a great fit, strong looking however light to wear. I would recommend these shorts. Just realise due to the response of Government’s for the pandemic. Your delivery may be delayed. I actually thought that I was scammed. Trust the product.
17 February 2021
Unprompted review
Reply from Swatshorts
Hi John,
Thank you for taking the time to share your experience!
I am so glad to hear that you are happy with the product despite the long delay. Indeed, we've had quite a few issues with the shipping the past few months. Luckily, we've found better solutions, and we expect to see improvements soon.
Our team works relentlessly to create a product that best fit our customers need. We are so glad that you are truly satisfied with our SWAT shorts. Your recommendation is highly appreciated, and it lets us know that all our hard work paid off.
We are truly grateful for your business. We look forward to seeing you back at our shop soon.
Best,
Fiona
Colour not what I expected
The shorts were fine but I was dissapointed that, of the 3 pairs I bought (one of each colour), the "green"ones were more grey than green.
17 February 2021
Unprompted review
Reply from Swatshorts
Hi Tonyjas,
We are so sad to learn that the color of the green shorts was not what you expected. Please accept our sincerest apologies!
Although it's not easy for us to read negative comments about our product, we truly appreciate it as it lets us know what we need to change or improve in our product. We will surely let our Product Development team know about the color issue. Rest assured that they will take this into account when they make changes to our product.
In the meantime, I'd like to let you know that we always offer free exchanges, especially when the customer is not satisfied with the size or color of the item they received.
We can definitely send you another shorts in a different color at no extra cost. We wouldn't even require you to return the item you have received
Please reach out to me directly at fiona@swatshorts.com. I would love to send you a new pair of SWAT shorts.
Best,
Fiona
Perfect fit
Perfect fit. Very comfortable. I like the colour and the design. Prompt delivery.
4 February 2021
Unprompted review
Reply from Swatshorts
Hi Peter,
Thank you for taking a few moments to leave a review!
We are pleased to hear that our product fits you perfectly and that you find it comfortable to wear.
We work really hard to create a product that our customers enjoy. We also do our best to make sure that your item is delivered as early as possible. Your appreciation is a great acknowledgment of all our hard work.
Thank you for choosing to shop with us. We'll be looking forward to seeing you back at our store soon.
Best,
Fiona
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