Swappa is sublime! Charming independent marketplace to buy and sell devices (esp. tech, phones). Bought a used phone at a great price (payment thru PayPal), arrived safely within a few days (and as de... See more
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Swappa makes it safe and easy to buy and sell gently used technology, including smartphones, cameras, video games, tablets, laptops, watches, VR, electronics and more.
Buy and sell newish tech on Swappa
Written by the company

- Safe, friendly marketplace with less fees
- On Swappa you buy and sell directly with other users. Cutting out the middleman means you join a community market with the best prices and highest value.
Contact info
6324 N Chatham Ave, #309, 64151, Kansas City, United States
- 860-479-2772
- help@swappa.com
- swappa.com
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It's fast and reliable...you need to…
It's fast and reliable...you need to try them out..🔥
Good value and shopping experience
Don't send me these emails
Easy and Reliable
I've never had a problem with anything I've bought and the purchase process has always been smooth.
Great experience start to finish
This was super easy to use and I got a great deal on a device. Delivery was prompt and item was exactly as described.
This was my first purchase on swappa and will be the first of many.
Easy transaction
The purchasing experience was great!
The whole process went very smoothly. I really appreciate how the website verifies the quality of devices, encourages easy communication with the seller, and helps you find phones at very reasonable prices. The delivery service was slightly slow, but the package did cover a great distance. Certainly, this was one of the best online electronic purchasing experiences I've ever had. Would recommend!
Excellent service
Excellent service, great customer care, affordable tech and most importantly they deliver promptly
I would appreciate it if I received a…
I would appreciate it if I received a response when I indicated to contact staff. Company that I bought from said it was three day shipping but the way they sent it was not three day shipping
Confidence for future purchases.
I bought a phone and the experience was very pleasant; the product is exactly as described; it inspires a lot of confidence for future purchases.
Reliable and good service
I have bought a couple things from Swappa. I have had good experiences every time.
Easy to search and buy.
Everything was perfect
Everything was perfect - iPad was exactly like stated and was delivered quickly. My first experience buying anything on Swappa, and it was great. I look forward to buying from this site, and this seller, again. Thank you.
I love Swappa
I love Swappa, and the delivery time is getting better as I find items near me. If 2-day shipping became a thing, 5 stars would be yours.
Everything went exactly the way it…
Everything went exactly the way it should have.
Always a 5 star experience
I always have a 5 star experience when buying phones on Swappa. Everything on Swappa is easy, from viewing the listings, to paying, to keeping in contact with the seller, to tracking your package. Every step of the way I know if I ever needed help, a Swappa team member would be there to help. This is the best service I have ever used for buying phones online and I trust them completely. That's because I've never had a bad experience buying on Swappa.
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