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Swap.gg Reviews 

2,537
•
TrustScore 4.5 out of 5

4.4

Video Game Store
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Review summary

Created with AI, based on recent reviews

Evaluating 238 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently mention that the online platform is extremely fast, exceptionally easy to navigate, and offers very fair prices for all kinds of digital item trading. People deeply appreciate the smooth system, noting that exchanges happen almost instantly and without any unexpected complications during the process. Though some reviewers were not happy with occasional trade failures, noting that transactions could be significantly delayed or temporarily blocked by unexpected updates. A few consumers also mentioned experiencing frustrating problems with missing items, poor support response times, or sudden unexpected restrictions during the online exchange process.

What people talk about most

Website

Reviewers highlight positive aspects of website, noting that the platform is clean, reliable, and features a... See more

Product

Users describe ambiguous interactions with product, as many reviewers highlight fast and reliable trades with... See more

Price

Reviewers mention positive feedback about price, expressing high satisfaction with the fair rates and low... See more

User experience

People report positive experiences with user experience, highlighting that trading skins is really easy and... See more

Service

Clients share positive opinions on service, frequently highlighting fast transactions, safe trading, and fair... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Great experience using Swap.gg. The platform is fast, easy to use, and delivers exactly what it promises. The item valuation feels fair and transparent — none of that sketchy pricing you see on oth... See more

Rated 5 out of 5 stars

At first i was confused with the way the site works, waited 7 days to unlocky my reserved balance so i can make a new trade, help bot and Nicholas were great help and made my trade effortless at last.... See more

Rated 5 out of 5 stars

I feel confident listing any skin here, no matter the rarity or value. The platform protects both sellers and buyers effectively.

Rated 5 out of 5 stars

I recently bought a legendary skin on this platform, and the whole process exceeded my expectations. The listing was detailed, the seller responsive, and the item arrived instantly and exactly as desc... See more

Company details

  1. Video Game Store
  2. also in
  3. Computer Accessories Store

Written by the company

Securely and easily buy, sell and trade skins/items for games like CS2, RUST, TF2 and more.

Contact info

4.4

Excellent

TrustScore 4.5 out of 5

3K reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 9% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.4

All reviews

(2,537)

255 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more
Rated 5 out of 5 stars

Fast & reliable

Great service, the website explains everything nicely, I have done multiple trades, never any issues. The best part about swap is that they offer way better prices then their competitors.

19 March 2026
Unprompted review
Rated 5 out of 5 stars

I traded rust 2 rust items for another…

I traded rust 2 rust items for another 2 rust items.
For some reason the first time i did the trade it failed and took me like 30mins to be able to send another trade but after that everything went smooth and fast!
Would reccomend

14 March 2026
Unprompted review
Rated 4 out of 5 stars

almost perfect

everithing went perfect, but the website design should be renewed. it took me ages to figure out how to withdraw items and what is a bagpack

27 February 2026
Unprompted review
Rated 5 out of 5 stars

IT IS SUPER SAFE.

Honestly at first I was skeptical but once I got the stuff I wanted and how small amount of time it took to finish the trade, the least I can say that I am amazed. ❤️

25 February 2026
Unprompted review
Rated 1 out of 5 stars

3 Fraudulent Charges to stolen card and No Support

They charged 3 different transactions ( 2 with 100 USD and 1 with 115 USD ) to a card of mine that got STOLEN. I immediately contacted them and they said they will view but no one viewed anything yet. They said that they won't refund if the funds got used. My card was stolen and I a student left without funds. No one has helped me yet!

30 January 2026
Unprompted review

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