Svenskkraft Reviews 45

It’s really great and the customer service is so thoughtful and explain things I wouldn’t know and the patience is top tier and also they should literally get a raise I want to keep my electric bills with you and I will tell some of my family and friends about this .

The person i spoke to was very honest and explained things well even though she was not confident in english (according to her). Great service on the phone.

The best customer service i have ever spoken with, i really appreciate talking with you this afternoon, so wonderful and amazing.

Unfortunately, my experience with Svenkskraft has been extremely disappointing. I was previously using Trygg Energy for electricity services when I was contacted by Svenkskraft, offering me a better deal if I switched to their service. They assured me that there would be no issues during the transition and that I did not need to contact Trygg Energy myself.

However, without my consent, they obtained my personal information from a company I was not actively using (Godel) and transferred my account to their service. This caused a breach of my agreement with Trygg Energy, resulting in a 1200 SEK penalty which I was forced to pay.

Although Svenkskraft admitted their mistake, they refused to reimburse me for the penalty. Their negligence has caused unnecessary stress and financial loss, and I strongly advise others to be cautious when dealing with this company.