Svenska Domäner Reviews 860

TrustScore 4.5 out of 5

4.4

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

I'm very grateful to the support team, because they're always very quick to solve my problems.

Company replied

Rated 1 out of 5 stars

Would give 0 point if possible. I have been the customer of Svenska Domäner for several years and I have to quit and transfer all my domains now. They increase the DNS package fees several times after... See more

Company replied

Rated 5 out of 5 stars

Our emails suddenly stopped working. Fortunately had a back up email address so was able to contact support. They immediately apprised us of the situation, said they were working on it and the emails... See more

Company replied

Rated 5 out of 5 stars

I'm really happy with how quick and helpful the support team is. Very responsive and willing to solve issues. The domain registrations are a walk in the park. Very intuitive control panel too. Great... See more

Company replied

Company details

  1. Web Hosting Company
  2. DNS Provider
  3. Email Service Provider

Information provided by various external sources

Svenska Domäner etablerades 1991 och är ett av marknadens ledande företag inom webbhotell och domännamnsbranschen. Vi arbetar i hela Norden med fokus på att ge våra kunder bästa möjliga lösningar inom hosting. Svenska domäner är en ackrediterad registrar hos IIS vilket innebär att vi säljer .SE och .NU domäner utan mellanhänder och därmed till konkurrenskraftiga priser. Vi arbetar kontinuerligt med förbättringar för att kunna erbjuda våra kunder så bra teknologi och tjänster som möjligt. Vi jobbar därför exklusivt med HP infrastruktur och kontrollpaneler från C-panel.


Contact info

4.4

Excellent

TrustScore 4.5 out of 5

860 reviews

5-star
4-star
3-star
2-star
1-star

Replied to 50% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Excellente service

I'm very grateful to the support team, because they're always very quick to solve my problems.

28 July 2025
Svenska Domäner logo

Reply from Svenska Domäner

Hello Claudia

Thank you for those kind words!
We are happy to help.

With regards
Svenska Domäner team

Rated 5 out of 5 stars

the order was quickly delivered with…

the order was quickly delivered with the domain and website name. customer care is really great..!

10 October 2024
Svenska Domäner logo

Reply from Svenska Domäner

Hello Claranthas

Tanks for the nice words!

Best regards
Svenska Domäner teamet

Rated 5 out of 5 stars

Recommended

Helpful, friendly service at a fair price

8 September 2024
Svenska Domäner logo

Reply from Svenska Domäner

Hello Arabella

Thank You for the nice words!

Best regards
Svenska Domäner Team

Rated 5 out of 5 stars

Great customer service!

Great customer service!

4 April 2024
Svenska Domäner logo

Reply from Svenska Domäner

Hello Linas

Thank you for those kind words and we are grateful having you as a customer!

Svenska Domäner Team

Rated 5 out of 5 stars

Great customer service!

Great customer service!

I've used the company a few years and any time I need assistance they get right back to me. 👍

11 January 2024
Svenska Domäner logo

Reply from Svenska Domäner

Hello Carl

Thanks for sticking with us for such a long time and for the nice words.

Swedish Domains Team

Rated 1 out of 5 stars

Would give 0 point if possible

Would give 0 point if possible. I have been the customer of Svenska Domäner for several years and I have to quit and transfer all my domains now. They increase the DNS package fees several times after 2016 when they start charging the DNS for domain owner. Now they even stopped supporting multiple domain DNS pacakge and asked me to buy DNS service for EACH domain I have. Are you kidding me? In that case, I need to pay for 180 kr (.se domain) + 125 kr (DNS service) + Moms for EVERY domain I have registered. That is INSANE expensive. I decide to transfer all my domains (10+) to other service provider like STRATO now!!

28 November 2023
Unprompted review
Svenska Domäner logo

Reply from Svenska Domäner

Hello Jian

We are sorry that you feel that way and that you decided to transfer all your domains since we have gone trough the ticket history on your customer account and we can see that we informed you about the change from multidomain support in DNS package on 15th December 2020. Please check ticket #573195 in My pages.

As we can see you have never used an DNS package with support for multiple domains but you have used Email/Web hosting packages with support for multiple domains but you have canceled those hostings.
Maybe the problem is due to mixing DNS with multidomain hosting.

If you have further questions or clarification please contact support@svenskadomaner.se, we will be happy to help you.

Best regards
Svenska Domäner Teamet

Rated 5 out of 5 stars

Very good service and special thanks to…

Very good service and special thanks to Mr Dragan.

24 May 2023
Svenska Domäner logo

Reply from Svenska Domäner

Hello Ahmed!
Thank you for the kind review! We are so happy to hear that you are pleased with our service.
Have a great day!
The Svenska Domäner team

Rated 5 out of 5 stars

Our emails suddenly stopped working

Our emails suddenly stopped working. Fortunately had a back up email address so was able to contact support. They immediately apprised us of the situation, said they were working on it and the emails were back within an hour.

1 April 2023
Svenska Domäner logo

Reply from Svenska Domäner

Hello Janet,
Thank you for taking the time to leave us a review, we really appreciate it! So glad to hear that you are happy with the support!
Have a lovely day!
The Svenska Domäner-team

Rated 5 out of 5 stars

Great support as always

Payment consideration quickly handled!

10 March 2023
Svenska Domäner logo

Reply from Svenska Domäner

Hello Kari!
Thank you for the lovely review!
Have a nice day!
The Svenska Domäner team

Rated 1 out of 5 stars

Cpanel is old 106.0.9

Cpeanel is old 106.0.9
Latest is 108!
When you installing WP on host and delete all cookies from browser you can't see new installed site! Chrome and Edge same.
I tried to install magento and always 500 error.
Crap.

20 October 2022
Unprompted review
Svenska Domäner logo

Reply from Svenska Domäner

Hello Top Galaxy

We are sorry that you feel this way regarding our hosting!

We are using Nginx on the server to cache static content and you have the possibility to clean the server cache and disable Nginx if you want via cPanel.
There are several tiers in cPanel. The current stable one is version 106.0.9
108.0.0 is in Edge (testing) tier.
We do our best to use only stable software versions and keeping our servers up to date.
Please contact support and we will help you with the Magento installation.

Best regards
Svenska Domäner team

Rated 5 out of 5 stars

Great overall.

I'm really happy with how quick and helpful the support team is. Very responsive and willing to solve issues. The domain registrations are a walk in the park.
Very intuitive control panel too. Great prices.

30 March 2022
Svenska Domäner logo

Reply from Svenska Domäner

Hello Santiago,
Thank you for your kind review! So happy to hear that you are happy with our services and support.
Have a great day!
The Svenska Domäner team

Rated 5 out of 5 stars

Jhbeautyshop

Bra bra bra bra

6 January 2022
Svenska Domäner logo

Reply from Svenska Domäner

Hej JH

Tack för det fina betyget!

Svenska Domäner teamet

Rated 5 out of 5 stars

Dragan did help us in the best way

Dragan did help us in the best way. He provides highly professional and quick support always. We are happy with Svenskadomaner Support. Thans a lot! We would 100% recommend their services.

27 November 2021
Svenska Domäner logo

Reply from Svenska Domäner

Hi Natalie

Thanks for the kind words and the very nice review.
We wish you a pleasant weekend!

Svenska Domäner teamet

Rated 1 out of 5 stars

Customer services

In my opinion, a company should respect its customers even if some of the company's policies are not done properly by the customer. I got the host and domain of one of my clients from this company. This year, 25 days before the extension of the host and domain, I requested to cancel it, but the company said that according to the company policy, I should have requested to cancel 30 days before that. I had to pay the invoices for another year to avoid paying the fine due to the delay in paying the invoice according to the policy of this company, while I had canceled my host and domain in my panel. After paying the invoice, when I wanted to activate my service, I was informed that I had to pay another fee for activating the service. I preferred not to use these hosts and domains anymore, even though I had paid for another year. When you work with this company, you should read the policies of this company well. If you make a mistake against it, you should pay a lot for it.

28 September 2021
Unprompted review
Svenska Domäner logo

Reply from Svenska Domäner

Hello Dara

We are sorry that you have got the impression that our company doesn´t respect our customers. We are here to help our customers in any way we can but one thing we can´t do is undo an already processed renewal and that is why we need to get the cancellation not later than 30 days before due date which we also inform about in the reminder email our system send 60 days before due date.
When we renew your services we are automatically charged for the renewal cost by the provider and that is also the reason you need to pay the invoice sent to you.
Your services were renewed just before you cancelled them and you chose to terminate the hosting package and park the domain.
There is a fee for restoring an terminated service since that require extra work but if you just contact our support we will help you with the restoration and activation of your services without any cost.
You can of course use your services during the whole paid period.
Contact us via email to support@svenskadomaner.se if you want us to restore your services so you can use them until due date.
Note that we only keep backups for 30 days so you need to contact us not later than 29 days after termination date 2021-09-03.

Svenska Domäner team

Rated 5 out of 5 stars

good job

good job and fast answer.

22 February 2021
Svenska Domäner logo

Reply from Svenska Domäner

Hello HKM Publishing,

Thanks for your kind review! Great to hear that you are happy!

Have a lovely day!
The Svenska Domäner Team

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look