Excellent product knowledge well explained in the Bexhill shop. After an expensive mistake with a previous bed it was good to have the option of a 60 day trial. There is a good range of sizes, ha... See more
Company replied
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Review summary
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Reviews shaping this summary
I needed a new double mattress, Jessica was very knowledgeable and helpful. After trying several in my price bracket I chose a firm one, knowing I could change it if it was too firm. Having slept on... See more
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I can’t speak highly enough of Ian at the Portslade showroom. He is knowledgeable, professional and genuinely friendly, and he makes the whole process straightforward and efficient. This is my se... See more
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Very informative but.not pushy. A huge range of products to choose from which are well displayed with information leaflets for each bed/ mattress. The buying process was easy and pleasant. The pr... See more
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Company details
About Sussex Beds
Written by the company
Welcome to Sussex Beds
At Sussex Beds, we believe everyone deserves a great night's sleep. For over 20 years, we've been helping customers find their perfect bed and mattress by combining expert advice, exceptional value and quality products from trusted UK manufacturers.
Why Shop With Us?
- 🛏️ Over 40 years of sleep expertise
- ⭐ Trusted family-run business
- 🏪 Multiple stores across Sussex, Kent & Surrey
- 💤 Wide choice of beds, mattresses & frames
- 🤝 Friendly, knowledgeable sleep experts
- 🚚 Professional delivery service
Helping You Sleep Better
Whether you're searching for a luxurious pocket sprung mattress, a practical storage bed, an adjustable bed or a complete bedroom makeover, our experienced team is here to help. We take the time to understand your needs, comfort preferences and budget, ensuring you leave with the right sleep solution for years to come.
Visit One of Our Stores
We encourage customers to visit one of our showrooms, where you can try a wide range of beds and mattresses in a relaxed, no-pressure environment. Our sleep experts are always on hand to answer questions and help you make an informed decision.
Thank You
Your feedback means the world to us. Every review helps us improve our service and gives future customers confidence when choosing Sussex Beds. Thank you for taking the time to share your experience—we truly appreciate your support.
Contact info
United Kingdom
- 03300 583200
- info@sussexbeds.co.uk
- sussexbeds.co.uk
4.9
Excellent
937 reviews
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Replied to 100% of negative reviews
Typically replies within 48 hours
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Great service
Excellent product knowledge well explained in the Bexhill shop.
After an expensive mistake with a previous bed it was good to have the option of a 60 day trial.
There is a good range of sizes, hardness, texture and finish.
Delivery was prompt and well advised.
27 July 2026
Reply from Sussex Beds
Thank you for your fantastic review! We're delighted to hear you found our team in Bexhill knowledgeable and helpful, and that they took the time to explain the different options available. We're especially pleased the 60-night trial gave you extra peace of mind after your previous experience. It's great to hear you were also happy with the delivery service. We hope you enjoy your new bed!
Reply from Sussex Beds
Thank you for your kind review! We're delighted to hear Mark was so helpful. We'll be sure to pass your lovely feedback on to him. We really appreciate you choosing Sussex Beds!
Salesman very helpful
The salesman was very helpful and asked me questions to establish exactly what bed I was looking for and took me through all options explaining the differences.
30 July 2026
Reply from Sussex Beds
Thank you for your lovely review! We're delighted to hear our team took the time to understand exactly what you were looking for and clearly explained the different options available. We pride ourselves on providing helpful, no-pressure advice, so it's great to know you had such a positive experience. We hope you enjoy your new bed!
Very helpful staff plus an excellent…
Very helpful staff plus an excellent amount of stock to choose from plus speedy delivery dates.
6 August 2026
Reply from Sussex Beds
Thank you for your lovely review! We're delighted to hear you were pleased with the helpful service, great choice of stock, and speedy delivery. We really appreciate your feedback and hope you enjoy your new bed!
Knowledgeable and helpful staff
Knowledgeable and helpful staff, quality range of beds at reasonable prices
6 August 2026
Reply from Sussex Beds
Thank you for your lovely review! We're delighted to hear you found our team knowledgeable and helpful, and that you were pleased with the quality and value of our beds. We really appreciate your feedback!
Ian was exceptionally helpful from…
Ian was exceptionally helpful from start to finish in the buying process on the multiple occasions we visited the shop to try out the mattresses and through the conversations we had over the phone. Would never buy a mattress or bed from anywhere else.
25 July 2026
Reply from Sussex Beds
Thank you so much for your fantastic review! We're delighted to hear Ian was so helpful throughout your visits and phone conversations, and that he took the time to make sure you found the right mattress. Your loyalty and kind words mean a great deal to us, and we look forward to helping you again in the future!
very nice guys who delivered mattress…
very nice guys who delivered mattress and took all rubbish and also made we were happy before they left
6 August 2026
Reply from Sussex Beds
Thank you for your lovely review! We're so pleased to hear our delivery team were friendly, helpful, and made sure everything was fine before they left. We'll be sure to pass on your kind comments to the team. We hope you enjoy your new mattress!
What amazing people at the Hayward…
What amazing people at the Hayward Heath branch. They helped me choose the best bed for my needs and were patient very empathetic. They didn’t rush me and guided me to the most appropriate bed. I couldn’t thank Gary and Michelle enough. You are a what makes Sussex Beds what they are , a great place to buy a bed . Thank you. I know where to go to the next time I need a bed.
5 August 2026
Reply from Sussex Beds
Thank you so much for your wonderful review! We're delighted to hear that Gary and Michelle made you feel so comfortable and took the time to help you find the right bed without any pressure. Your kind words mean a great deal to us, and we'll be sure to pass them on to Gary and Michelle. Thank you for choosing Sussex Beds and for your lovely recommendation!
Very Helpful and knowledgeable
5 August 2026
Reply from Sussex Beds
Thank you for your kind review! We're so pleased to hear you found our team helpful and knowledgeable. We really appreciate your feedback!
Reply from Sussex Beds
Thank you for your lovely comment! We're delighted to hear you received such friendly service. We really appreciate your feedback!
Michelle was very happy
Michelle was very happy, chatty and helpful
I would recommend seeing Michelle in Haywards Heath
4 August 2026
Reply from Sussex Beds
Thank you for your lovely review! We're delighted to hear Michelle was so friendly, chatty and helpful. We'll be sure to pass your kind comments on to her. Thank you for recommending Michelle and Sussex Beds!
Friendly and professional staff
Friendly and professional staff. Explained and answered my questions. Didn't feel rushed but was able to make my decision in my own time.
3 August 2026
Reply from Sussex Beds
Thank you for your lovely review! We're delighted to hear our team was friendly, professional, and took the time to answer all of your questions without any pressure. Helping our customers make the right decision at their own pace is exactly the experience we aim to provide. We hope you enjoy your new bed!
Excellent service from knowledgeable
Excellent service from knowledgeable, friendly and positive shop manager.
3 August 2026
Reply from Sussex Beds
Thank you for your wonderful review! We're delighted to hear you received excellent service from our manager. We really appreciate your kind feedback and hope you enjoy your new bed!
Great company to deal with
Great company to deal with. Adapted well with the changes that happen when I was moving in to my new place, making it stress free as possible
3 August 2026
Reply from Sussex Beds
Thank you for your lovely review! We're delighted to hear that our team was able to make your move a little easier and provide a stress-free experience during what can be a very busy time. We really appreciate your kind words and hope you enjoy your new bed in your new home!
Great service and a great price
Great service and a great price, swords deliver as well and the guys delivering could t be more helpful. Thank You so much
26 July 2026
Reply from Sussex Beds
Thank you for your fantastic review! We're delighted to hear you were pleased with the service, value, and delivery experience. Our delivery team will be so pleased to hear your kind comments, and we're glad they could make everything as easy and helpful as possible. We really appreciate your feedback and hope you enjoy your new bed!
Reply from Sussex Beds
Thank you for your kind review! We're so pleased to hear you found our team helpful, understanding, and knowledgeable about our products. We really appreciate your feedback and hope you enjoy your new bed!
I was helped to the type of bed I was…
I was helped to the type of bed I was looking for and did not have to wander around looking for assistance. It all went very smoothly and was able to purchase with very good discounts. I was kept well informed with the delivery date it arrived on time and the assembly was quick and efficient.
24 July 2026
Reply from Sussex Beds
Thank you for your wonderful review! We're delighted to hear that our team was able to help you find the right bed and make the whole process smooth and enjoyable. It's great to know you were kept informed throughout and that your delivery and assembly went so well. We really appreciate your feedback and hope you enjoy your new bed!
Sussex Beds Review 03.08.2026
The showroom was well laid out with all the beds accessible. The young lady who served us was very attentive and helpful and the whole buying process was pain free. We were quoted a 3 week lead time but ideally wanted delivery quicker which the assistant said she would try to achieve and we actually got the bed delivered in under 2 weeks. The delivery staff were polite and delivery was made at the time quoted. All round very good service and we would definitely recommend Sussex Beds to friends and family.
22 July 2026
Reply from Sussex Beds
Thank you for your fantastic review! We're delighted to hear you had such a smooth and enjoyable experience from choosing your bed in our showroom through to delivery. It's great to know our team was able to help arrange an earlier delivery and that our delivery staff provided a polite and punctual service. We really appreciate your recommendation and hope you enjoy your new bed for many years to come!
Reply from Sussex Beds
Thank you for your kind review! We're delighted to hear you appreciated our relaxed, no-pressure approach and that our team member was polite and helpful throughout your visit. We hope you enjoy your new bed and thank you for choosing Sussex Beds!
Reply from Sussex Beds
Thank you for your lovely feedback! We're so pleased to hear you found our staff helpful. We really appreciate you taking the time to leave a review and hope you enjoy your new bed!
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