Frankly, an organisation that is fundementally bent. Gave 2 statements regarding ASB, and yet still wanted a 3rd, and didnt even bother contacting my primary witness, hoping i will "go away"... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
I was sexually abused aged (6-12yr) as a cadet in “st John ambulance” I reported it 40 years later (now 49) and struggling with my mental health. 5 officers in charge and now has been passed to... See more
If there was minus starts. But dont. The worst ever environment, less trustworthy, more against the law, more adept of disgracing decent individuals, unlike many of them. Unprecedent. The good... See more
Many people would be surprised with the 5 star reviews but you will see, why. We moved a new property and unfortunately the neighbours we sheared main doors with, was a problem from the very fir... See more
Company details
Information provided by various external sources
Sussex Police is the territorial police force responsible for policing the county of Sussex in southern England.
Contact info
Church Lane, BN7 2DZ, Lewes, United Kingdom
- sussex.police.uk
Disgusting.
Frankly, an organisation that is fundementally bent.
Gave 2 statements regarding ASB, and yet still wanted a 3rd, and didnt even bother contacting my primary witness, hoping i will "go away" with my schizophrenia.
Thankfully, i talked my nephew out of applying for the police force, cos i reminded him, that he would be universally hated by the common public - and none of his mates would trust him again.
Do not talk to these people - they have an agenda, rather nicking you for a tweet on the internet, than dealing with real world problems.
Stay the hell away from them.
Many people would be surprised with the…
Many people would be surprised with the 5 star reviews but you will see, why.
We moved a new property and unfortunately the neighbours we sheared main doors with, was a problem from the very first moment we moved in. The property management did not take any responsibility or action to prevent further issues with the neighbour's. The police officers I dealt with was very knowledgeable and some of the questions it was like they were reading my mind of events and how they escalated from stalking, harassment to threatening us with physical violence.
The police officers put out an amber alert on the emergency call out, so they can pickup the issues without further explanation of the ongoing issues.
I want to thank sussex police for doing this for us. They helped to keep us safe with also good advised. I am ethnic mixed caucasian household and we follow the law and respect others to do their job. Thank you.
Pigs can't do anything
Pigs can't do anything. Put me in trouble when I told the other party to never contact me again. I'm light years away and they're the ones coming down here to me and it's apparently my fault. Worthless pigs.
MULTIPLE COMPLAINTS/REPORTS NOTHING DONE
Multiple reports and complaints about drug dealing in the block i live in. Extortion. Storage of vehicles. Threatening behaviour towards residents. Cuckooing as they call it within one flat, 4 illegal persons.
Multiple descriptions, cars, vehicles registration.. nothing done.
The flat in question has already been raided once before and the police didn't even notify orbit housing group about this. So either there is police corruption within the force and that's why they won't protect the residents (which includes families, infants, children send disabled people with mental health issues. )
They just don't want to help. Take any responsibility.
The police do not care about the good people who live in council areas only middle to upper individuals.
Absolutely poor community presence. No presence actually. And even worse attitude towards decent people who need help.
Awful.
(This will possibly get a response as it's on a public platform otherwise nothing will happen. )
My husband and I found that PC Murrell…
My husband and I found that PC Murrell has an insight into people and we would like to say thank you to her for handling our case with care.
What a cover-up
I was sexually abused aged (6-12yr) as a cadet in “st John ambulance” I reported it 40 years later (now 49) and struggling with my mental health.
5 officers in charge and now has been passed to the “boss/Sergeant or CPS” after four years.
As you should know, most NCO‘s (non-commissioned officers) and above, inspectors, superintendent, & of course judges, MPs and Lords are full of the masons (the Masonic Lodge) these people take an oath to help and protect their members.
All the time that their members are getting MBE’s, OBE’s, Lord/Ladyships, they are growing stronger.
If you’ve been affected by this review, please reach out and contact someone.
Reading some of these reviews reveals…
Reading some of these reviews reveals the same narrative time and again - that Sussex Police are utterly useless and, as an organisation, not fit for purpose. They have no feeling of responsibility towards the public or, for that matter, to do the job for which they are employed. Lazy, self-serving and with countless criminals in their midst and on their payroll, they are NOT to be trusted!
Willing to undertake standard secretarial work - logging details of crimes - they are disinterested in performing their actual function of preventing, investigating and prosecuting crimes.
Any complaints against them are instantly undermined, quashed and covered-up. They are corrupt. Two to be named and shamed are PC Paul Gregory - who lies in his police statement (a criminal offence) - and his over-promoted boss CI Kara Tombling - who obstructs and prevents any investigation into his misconduct. Resulting miscarriages of justice are ignored by, and meaningless to, them. These nasty, dishonest little people trying to be big people are dangers to the public and are not fit to wear a uniform.
Engage with them at your peril.
If you're here you already know the police are farcicle
I'm not sure I actually need to leave a review for people to understand why they are useless. But, I will anyway.
1. My car was hit by a speeding vehicle, and dented. The police did nothing. I am told many months later the driver was sent a strongly worded letter.
Something similar happened to my mother and it did actually go to court, but the court sided with the man fleeing the police, saying the damage would be too expensive for him to pay for. So I don't known what I was expecting by even reporting the crime.
2. I was assaulted in the street by a member of staff of a bar who left the venue to attack me for some reason (it's not clear why). CCTV everywhere. Police did not review the footage. They do not even appear to have recorded the crime on the night I reported it. The investigator won't talk to me. I called up the police on 101, and they said they might not be able to get the footage from the bar, because the bar might simply refuse to hand it over. I guess that's that then? I would ask my investigator but he won't talk to me.
3. Sussex Police hire private security to bump up their numbers. Good news is that the security guys saw the above assault! Bad news is they all refused (multiple times) to activate their body worn cameras. I don't know what they told the Police who attended the scene because my investigator won't talk to me.
4. Police attended my friend's house for a non-violent incident. One of the two police tried to seize a bread knife as evidence? Although the other officer put an end to it quite quickly, this still confuses us to this day.
5. My friend had all of his teeth kicked out on camera. The Police know who the men are thanks to a witness. They didn't do a thing. It's not that the investigation fell apart - there was no investigation. He simply got a crime number and a new set of pearly whites.
6. My neighbours house was broken into, the thieves fled into the fields behind the homes. The good news is that it's a dead-end maze of ditches and hard-to-find gates, and it was pitch black. So although the thieves probably couldn't navigate out of the area, the police simply left a crime number and drove off.
7. My father once owned a business on the high street. One Friday he called the Police as some youths were vandalising his shop front. Of course, the Police never attended. The Police station is a stone's throw away. You can see it from the phone he used to call them.
One week and fifteen minutes later police turned up asking where the boys had gone. Possibly the first humans to successfully traverse a worm hole.
8. A town 35 minutes from me was not allowed to open a bar because Police said there was too much crime in the area. You can't run businesses there because the Police would have to be effective.
Days since a Sussex Police officer was charged for molesting children: 4
How can you even call yourself police
How can you even call yourself police. You achieve next to nothing, you serve next to no one. I've just spent 3 months in Europe and received more respect a nicer welcome and more help than one day back in the UK. You should be ashamed !!!! Your stupid woke ideas and your stupid woke answers don't wash. Go get a job!!!!!
Very bad service
Very bad service
Never call them again
Never help them again
They do not do Zero on here but if ever one was needed
They do not do Zero on here but if ever a failing organisation need it …this is it. My car was broken into on my driveway..window smashed and items stolen…I was told to await a SOC officer..three calls and 5 hours later I was asked to bring the car to the Police Station. Needless to say..I did not bother. ALWAYS insist on a Crime Number NOT an incident as one is logged and one is not.
The list of Officers still ‘In Post’ after Domestic Violence convictions is staggering…the attitude and belligerent behaviour is truly widespread…and the..’We are unaccountable’ culture leads to some quite disgusting actions.
Outstandingly incompetent in declining…
Outstandingly incompetent in declining by lack of any actions to respond to evidenced allegations of blatant criminality, involving, threats and the intimidations of elderly vulnerable people in the excercising of fraud. So far, no acknowledgement of a subsequently filed formal complaint .
Shocked and appalled
Just listened to the Vishal documentary on BBC sounds and I'd recommend that everyone listen to it. Disgusting that Sussex police allowed a known pedophile to remain in Asia where he remained after fleeing the UK. They knew exactly where he was as he was claiming his UK pension despite being a known sex offender. So sad that his victims never got justice and he could have potentially been involved in the murder of another boy.
Disappointing Service Standards
I needed to report a crime at my local East Sussex police station. I expected a bit of paperwork and form filling and probably having to wait around at the "front desk" which I assumed might be a bit busy on a Friday afternoon.
What I didn't expect was for the police to:
1) Treat me like a criminal rather than a victim
2) Make me shout my personal details to a partially deaf receptionist in front of a room full of strangers
3) Announce that the crime was "unsolvable". This was a decision made by a front desk "officer" who I strongly suspect last "walked the beat" about 25 years ago
In my opinion, if this is representative of the Sussex or national police force, then I am afraid it is game over for UK law and order. The criminals have already won and the police are now an inept blue line doing nothing but traffic stops (easy pickings) and breaching our data protection laws. The only time I ever see police officers on foot is in Lidl while they are doing their shopping. It is a genuine shame that the traditions, standards and values of the greatest police force in the world have all been lost. What has also been lost is the British public's trust and respect of the police which is the most significant failure of all.
Apparently it’s perfectly acceptable to…
Apparently it’s perfectly acceptable to threaten and intimidate people with violence so crack on. The police won’t even go and speak to the perpetrators about it, even if they have video evidence… also not interested in people stealing things from your house, again with video evidence. Fill your boots with other peoples property and threaten whoever you want!
A policing whitewash
Title: Sussex Police complaints: investigated, whitewashed — then rerouted back to the same unit. A closed loop.
Rating: ★☆☆☆☆ (1 star)
Review:
My experience with Sussex Police shows a complaint system that protects itself rather than the public.
• In April 2024 I lodged a formal complaint. It was first investigated by Professional Standards (the force’s internal unit). They rejected it — in my view, a whitewash that failed to answer basic questions or grapple with the evidence.
• After that outcome, I escalated to Chief Constable Jo Shiner. Instead of leadership and independent scrutiny, her office repeatedly routed my escalation straight back to Professional Standards — the very unit whose handling I was challenging. This happened every time I approached her. No direct engagement. No accountability. Just the same loop.
Separately, when I pursued compensation:
• My case was passed to the Civil Claims Unit earlier this year.
• Around June 2025 they demanded exhaustive personal financial evidence (bank statements, credit-card receipts, supporting notes).
• I supplied everything in July 2025.
• They then ran the full 90-day clock and, on 1 October 2025, issued another blanket rejection: “Sussex Police not at fault.”
The pattern is unmistakable:
1. Professional Standards investigated first and whitewashed my original complaint.
2. When I escalated, the Chief Constable’s office sent it right back to Professional Standards — the same unit under challenge.
3. The Civil Claims Unit put me through an onerous evidence exercise only to reject me after the 90-day period expired.
This is not oversight; it is a closed loop. The accused investigates itself. Senior leadership deflects responsibility. The complainant is drained by admin demands and time limits, then told there’s “no fault.”
I am sickened by this process. After more than a year of correspondence, months of compiling documents, and multiple escalations to the very top, I have encountered only deflection, delay, and denial. Under Chief Constable Jo Shiner, Sussex Police shows more interest in protecting its image than in answering legitimate public grievances.
This is not policing by consent — it’s policing by deflection. The inevitable result is lost public trust. If this is how a determined complainant is treated, how many others are quietly worn down and give up?
Conclusion: Sussex Police’s complaints and claims handling is a self-protecting circle. It begins with Professional Standards and, even after escalation to the Chief Constable, ends back with Professional Standards. The Civil Claims track adds paperwork and delay, not accountability. The public deserves far better.
Cotrupt police force
Cotrupt police force. Most of the officers take cocaine or other drugs and are tapped into the organised crime having mothers of well known hardened crimanls working in CID. The line between crimanl and police is blurred as they are one and the same. This is due to the legal status of drugs, they need to reclassify all drugs to band c and stop undermining themselves and making crimnals richer and setting themselves up for a fall as if the drugs were legal the would be no leverage for the corrupt cops. They manipulate and harrass victims and their familys to stop the corruption claims getting out and push their own corrupt agenda
Outstanding Support from Officer EB351 During Roadside Emergency.
Our car broke down, and we had to make an emergency stop on the road. We waited for a vehicle recovery truck to arrive, which finally came 30 minutes later. The driver informed us that, due to the law, he could only take two people with him. I decided to let my parents go with the truck, and I planned to walk to the nearby train station. Fortunately, the police officer with badge number EB351 arrived at the scene just three minutes later. The officer was a warm-hearted individual who acted professionally, asked what went wrong, worried about my safety and gave me a lift. I could not be more grateful for what the officer did for us.
Why pay council tax and the police do nothing. …
Funny that when ever I report anything to sussex police it is never a crime, 2 slashed tyres, stolen tools, somebody following me and taking pictures of me, so must women who are stalked and not menb, apparently none ot these are crimes, or is it that there is no glory and they might actually have to work fora living.
What a complete and utter waste of time sussex police are, but that seems to be the whole story of British policing.
THESE BENT COPPERS ARE BULLIES AND COWARDS
If you make a complaint against the police they remember your name and mark you down as a trouble maker.
When you meet them in the flesh you can see the hatred in their eyes.
If the police had a boxing team they would get totally destroyed by civilians. 🤔😠🤔 They have no intention of KEEPING THE PIECE!
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.




