Branded Surveys Reviews 119,720

TrustScore 4 out of 5

4.1

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Review summary

Created with AI, based on recent reviews

Considering 11,421 reviews, reviewers had a great experience with this company. Customers frequently highlight the ease and security of the payout process, noting that payments are often swift and reliable. Many people appreciate the variety of surveys available and find the platform user-friendly, whether accessed via the website or the app. Reviewers also mention the competitive pay for surveys and the ability to earn rewards in their free time. However, some customers were dissatisfied with the user experience, particularly regarding survey qualification. They report spending significant time on surveys only to be disqualified or encounter technical glitches that prevent proper submission or completion, leading to frustration and uncompensated effort. Some also noted issues with the website crashing or surveys freezing, and a few experienced difficulties with the availability of surveys.

What people talk about most

User experience

Customers had ambiguous experiences with user experience. Many reviewers found the platform easy to use,... See more

Payment

Reviewers highlight positive aspects of payment. Many customers report that cashing out is a smooth, easy,... See more

Website

Customers consistently note ambiguous experiences with the website. Many reviewers praise the site as... See more

Value for money

Consumers find value for money to be ambiguous. While some reviewers appreciate the decent payouts and quick... See more

Application

Reviewers mention ambiguous feedback about the app. Many customers find the app easy to use and a great way... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Receiving the payout was highly secure yet easy. The pay for surveys is not great, and some are very frustrating when time consuming, repetitive answers are submitted only to find out I'm not qualifie... See more

Company replied

Rated 4 out of 5 stars

filters to qualify for a survey take too long, payout options should not have to be a weird gift card... there are real virtual cards that can be added to your phone wallet

Company replied

Rated 5 out of 5 stars

overall good survey site and definitely the one i use the most. the pay for surveys is extremely competitive to all others, and ive made close to $400 on the site. my only issue is the amount of surve... See more

Company replied

Rated 5 out of 5 stars

I really like Branded Surveys. However, the two downsides are: 1) Some of the surveys are repetitive and long -- and the value/payout are pretty low for the longer ones. I'd like to see those that... See more

Company replied


Company details


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4.1

Great

TrustScore 4 out of 5

120K reviews

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Rated 1 out of 5 stars

Personal info miner

Did a few of their surveys. In almost every one, I was asked a lot of personal questions. After I answered them, they’d say I didn’t qualify. Seems to me this business is all about mining personal data.

11 May 2026
Branded Surveys logo

Reply from Branded Surveys

We appreciate you sharing your experience. We understand your frustration regarding survey disqualifications after answering personal questions. We are reviewing our processes to improve this.

Rated 5 out of 5 stars

Branded Surveys always comesup with…

Branded Surveys always comesup with varied topics which are very interesting and I feel very happy to give my opinion and also absorb knowledge about new products listed from time to time.

11 May 2026
Branded Surveys logo

Reply from Branded Surveys

We're happy you enjoy our varied and interesting topics! It's wonderful to know you feel good sharing your opinion and learning about new products. Thank you for your feedback!

Rated 5 out of 5 stars

Branded surveys they do care

Is ben like one year I'm belive I'm ben using brandsurveys and is ben really good at first it was complicated because I'm was getting disqualified but with the time the web become more and more interesting and the surveys don't have other juck interaction brandedsurvey pay you for each surveys you complete and is ready easy to rendee the money to PayPal. They do care for people to read the question is really important for the people who creat these web and I'm Wan to say tank you for let me be part of your team in a different way . I'm try my best to have the right answer and the right writing . If I'm give thesethe 5 star's is because I'm use alot of app and web and is not the same like branded surveys

21 May 2025
Unprompted review
Branded Surveys logo

Reply from Branded Surveys

We appreciate your feedback and are glad you enjoy using our platform. It's great to hear that your experience has improved over time and that you find the surveys engaging and the payment process easy. We value your participation and strive to provide a positive experience for everyone. Thank you for being a part of our community!

Rated 5 out of 5 stars

I love doing Branded Surveys

I love doing Branded Surveys, then I love receiving the rewards too.

11 May 2026
Branded Surveys logo

Reply from Branded Surveys

We're happy to hear that you enjoy using our platform and appreciate the rewards. Thank you for sharing your positive experience with us!

Rated 5 out of 5 stars

The surveys are easy to read

The surveys are easy to read, follow. Pay out is good and guaranteed

11 May 2026
Branded Surveys logo

Reply from Branded Surveys

We're happy that you find the surveys easy to read and follow, and that the pay out is good and guaranteed. Thank you for your positive feedback!

Rated 3 out of 5 stars

Frustrating at times

Frustrating at times - I find that I am "not qualified" for many surveys (but after I have spent 5-10 minutes answering questions) and then I get 1-2 points. I find this very frustrating. I am never able to get any of the surveys that have lots of points. They are always full.

5 May 2026
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Reply from Branded Surveys

We appreciate you sharing your experience. We're sorry to hear that you're often disqualified after spending time on surveys and that high-point surveys are always full.

In terms of late disqualifications, we advise that you utilize our "Report Issue" tool, which can be found via the "My Points" section on your dashboard. Our team analysts will review your submission and offer points accordingly. We appreciate your feedback and will take it into consideration as we continue to improve our services.

Rated 3 out of 5 stars

Sometimes I complete an entire survey

Sometimes I complete an entire survey, and then 15–30 minutes later it kicks me out saying I don’t qualify. That doesn’t feel fair since I already finished the survey. The glitches and bugs can definitely make it frustrating, but when it works properly, I really do enjoy it.

11 May 2026
Branded Surveys logo

Reply from Branded Surveys

We appreciate you sharing your experience. We're sorry to hear about the survey issues and the frustration it caused. We value your feedback and will look into improving the survey process to prevent this from happening.

Though we try our best to pre-qualify you for all surveys, there's always a possibility that you are deemed 'not a match' should you not fit the exact criteria our partners are looking for. Also, when a survey invite goes out, it can attract more Branded Surveys Members than originally planned and they fill up really quickly.

To report any future survey issues, use our "Report Issue" tool. This allows our team specialists to review the survey and credit you with the points you deserve, especially on ones that you've invested a lot of time in or encounter issues halfway/tail-end of the survey. Here's how:

1. Go to 'My Points' on your dashboard (bottom right 'more' button for mobile).
2. Scroll down and click 'Report Issue.'
3. Choose 'Report Issue' next to the specific survey.

Please note the button is available for 24 hours after attempting a survey. If it's not there, reach out to our support team for assistance.

Rated 1 out of 5 stars

Branded surveys does delivery as advertised

If you have problems like I have sending 765 .00 to bank account branded does everything possible to not help you or send back emails that do not address the problem. I got emails yesterday branded attempted to blame me saying they have no records of me trying to transfer money. No kidding the system will not allow me to do it. No accountability whatsoever. I will continue to post me story on social media and tell everybody forever not to do branded surveys. I have reported branded to the ftc and better business bureau. 765 dollars doing branded surveys took me almost 8 months. Absolutely no regard for steady customer whatsoever.

5 May 2026
Branded Surveys logo

Reply from Branded Surveys

We appreciate you sharing your experience. We're sorry to hear about the issues you've faced with transferring funds and the lack of helpful responses.

We've reviewed correspondence and it looks like the issue is with the payout method you've selected to transfer your points to. Kindly reach back out to our member help desk at Customerservice@gobranded.com, so that our team of specialists can review this further and provide you with a resolution. Thank you for your feedback.

Rated 2 out of 5 stars

Better use of time

I'm not doing this for money. I'm doing it for a break in my day. At the same time, when I spent an hour doing a 200-point survey yesterday and only found out upon completion that it wasn't needed and I would be awarded 3 points? 200 points is the equivalent of only $2.00, but 3 points equals $.03! I have better ways to use my time.

5 May 2026
Branded Surveys logo

Reply from Branded Surveys

We appreciate you sharing this experience. We're sorry to hear that your time wasn't valued as expected with the survey point allocation. We will look into this discrepancy to ensure fair compensation in the future. Thank you for your feedback.

Rated 5 out of 5 stars

The pay was easy

11 May 2026
Branded Surveys logo

Reply from Branded Surveys

We're glad you found the payment process straightforward; we appreciate your feedback and are thankful for your time.

Rated 5 out of 5 stars

easy o complete

5 May 2026
Branded Surveys logo

Reply from Branded Surveys

We're glad that you found the service easy and convenient for you. Thank you for being a valued Branded Surveys member!

Rated 5 out of 5 stars

So far within in 3 days of signing up…

So far within 3 days of signing up, I’ve earned about $35.00. Easy money and with having adhd/ocd I’m able to lock in on surveys easily while sitting on the couch watching tv. Downloading the games through the app is what helps getting more points!

10 May 2026
Branded Surveys logo

Reply from Branded Surveys

We're happy to hear that you're finding our platform easy to use and beneficial! It's great to know that downloading games through the app is helping you earn more points. Thank you for sharing your positive experience with us!

Rated 3 out of 5 stars

I like doing them

I like doing them. You dont get enough money for them and you dont always get in the surveys, but it does help to get some.

11 May 2026
Branded Surveys logo

Reply from Branded Surveys

We appreciate you sharing your experience. We know it can be frustrating when survey opportunities and compensation don't meet expectations. Your feedback helps us improve.

Rated 5 out of 5 stars

The payouts that I received when I…

The payouts that I received when I cashed out branded surveys pays me on time. I never have to wait long they always pay when they're supposed to. Most of the surveys are easy and the payment for the surveys are reasonable. I love the app. I enjoy the app.

10 May 2026
Branded Surveys logo

Reply from Branded Surveys

We're happy to hear that you receive timely payouts and find the surveys easy with reasonable payments. It's great you enjoy the app! We appreciate your positive feedback.

Rated 5 out of 5 stars

I had an issue not being able to cash…

I had an issue not being able to cash out because of an old/outdated email address that I no longer had access to. I contacted customer service & it was resolved promptly.

7 May 2026
Branded Surveys logo

Reply from Branded Surveys

We appreciate you sharing your experience. We're happy to hear that customer service promptly resolved the issue you had with your outdated email address and cashing out.

Rated 4 out of 5 stars

love them!

love them!! lately its been getting hard to do surveys because im either not a match or survey is full.... other than this, love it

11 May 2026
Branded Surveys logo

Reply from Branded Surveys

We appreciate your feedback. We're happy to hear you love our service! We're sorry you're experiencing difficulties with survey availability and matching. We'll look into this.

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