Surrey Computer Services Reviews 31

TrustScore 4.5 out of 5

4.7

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Rated 5 out of 5 stars

We have used this independent business on a number of occasions in the last year. Mark and his team have been fantastic each time. So unlike a high street store, where the customer service is often... See more

Rated 5 out of 5 stars

I took my laptop in to Surrey Computer Centre to have the memory increased. Through no fault of the staff, there was an unexpected problem with my laptop after this was done. Despite this not being... See more

Rated 5 out of 5 stars

Have used Gerald services for several years now. He has gone over and beyond usual computer service. He has fixed many issues with many of our devices and we have 5 people in our household !! H... See more

Rated 5 out of 5 stars

When my son's home build gaming pc project hit some issues we couldn't solve, we turned to Gerald for help on strong recommendations from others. Gerald quickly put things right, going above and beyo... See more

4.7

Excellent

TrustScore 4.5 out of 5

31 reviews

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Rated 5 out of 5 stars

Brilliant. A real gem that needs to be supported...

We have used this independent business on a number of occasions in the last year. Mark and his team have been fantastic each time. So unlike a high street store, where the customer service is often poor and impersonal, the welcome is friendly, they take time to listen to your issue (however big or small), their technical knowledge is excellent and solutions are quickly delivered. In addition to the "IT" support, Mark has a brilliant service sourcing a wide range of "open box" equipment - phones, laptops, desktops, monitors etc - completely new, but the packaging has been damaged so can't be sold by the main distributors - at great prices. We can't speak highly enough about our experience. This independent business is a real gem and needs to be supported as much as possible by the local community.

25 September 2024
Unprompted review
Rated 5 out of 5 stars

Surrey Computer Centre

I took my laptop in to Surrey Computer Centre to have the memory increased. Through no fault of the staff, there was an unexpected problem with my laptop after this was done. Despite this not being the result of anything they had done, the staff worked hard to ensure it was solved as soon as possible and, as a gesture of goodwill, they installed the most up to date version of Windows on my laptop.

22 August 2024
Unprompted review
Rated 5 out of 5 stars

Gerald provided prompt

Gerald provided prompt, efficient and knowledgeable service for the repair of my very slow PC. Would definitely use again.

28 April 2022
Unprompted review
Rated 5 out of 5 stars

Gaming rig home build rescue

When my son's home build gaming pc project hit some issues we couldn't solve, we turned to Gerald for help on strong recommendations from others. Gerald quickly put things right, going above and beyond to get the pc working, explaining action clearly, charging very competitively and fully living-up to his great reputation. A big thank you from our relieved son and ourselves.

22 November 2021
Unprompted review
Rated 5 out of 5 stars

Best computer repairs

Hi. I have just used surrey computer services, to have my apple mac desktop upgraded to take a flight sim,this guy knows his stuff, sorted my computer out in no time at all, a very knowledgeable gent, will use again and would recomend to anyone with a computer problem to make contact and use this company.

26 October 2021
Unprompted review
Rated 5 out of 5 stars

Re configure computer and apple devices including the operator

Gerald was extremely helpful explaining to a 75 year old how to change the way apple and other applications were working and change me apple devices to operate together.
This he carried out after re-configuring my 2013 Applemac to operate in both Mac and windows 10
Operating systems this he carried out in a short timescale and at a very reasonable cost I will be using him again.

18 October 2021
Unprompted review
Rated 5 out of 5 stars

Very professional gentleman

Gerald is a very pleasant person to deal with and on top of that he knows what he is talking about ! He does not try to baffle you with technical things, he gets on and does the job for a very fair price, so glad we have found him, would not go anywhere else now.

27 July 2021
Unprompted review
Rated 5 out of 5 stars

Highly recommended!

Brilliant service; Gerald is experienced and professional. I was extremely grateful for his advice regarding my Mac. Highly recommended!

22 July 2021
Unprompted review
Rated 5 out of 5 stars

5 stars

5 stars - FANTASTIC SERVICE.

Gerald took time out his busy schedule to build my little brothers first PC. He is an example for all regarding his professionalism. An excellent unbiased and informative individual. Not only that, Gerald genuinely went above and beyond on the services asked for and there is no one I could recommend more, I for sure will be a returning customer.

21 June 2021
Unprompted review
Rated 5 out of 5 stars

Genuine 5 stars !!

Have used Gerald services for several years now. He has gone over and beyond usual computer service. He has fixed many issues with many of our devices and we have 5 people in our household !!
He has sorted more efficient ways of saving our data.

He has also built me two websites and continues to monitor these to ensure they are running efficiently and higher on the Google page.
He is always professional, he is very knowledgeable and does not over charge like many companies out there.

21 June 2021
Unprompted review
Rated 5 out of 5 stars

Gerald at SCS

Gerald at SCS , sorted out issues with a old iMac and MacBook Air , helped with data transfer to new MacBook Pro .
Conducted all work in a efficient manner and provided good advice .

4 June 2021
Unprompted review
Rated 5 out of 5 stars

Absolutely brilliant service

Online review for Surrey Computer Repairs – 5 stars



Not often you come across a business that ticks all the boxes. John is very professional, knowledgeable and a great guy to talk to as you explain your laptop problems/needs. No geeky language, very responsive and gets things done without a fuss – quickly (in my case the same day!)

We will now always use John for any laptop needs and can recommend him as the best option if you need great personal service to fix any issue you may have. Stress free and more than reasonably priced. Thank you John! From Alastair.

12 May 2021
Unprompted review
Rated 5 out of 5 stars

Professional

Professional, polite, arrived on time. Gerald was friendly & approachable- he also made a point of saying he had a policy of not working in a home if there was no adult only teens/children which I felt was very wise & comforting too.
Gerald fixed the problem very fast and delivered the computer back very fast.
He explained things very clearly - AND he could quite easily have (or tried to) scammed me or ripped me off for a lot of money. Instead he gave various solutions, all different prices, including him building a computer specifically according to our needs & capabilities
Can’t recommend him enough. Will definitely use his company again.

9 May 2021
Unprompted review
Rated 5 out of 5 stars

Brilliant company

Brilliant company, saw me within 15 minutes of my call and fixed the issue with my PC that same evening.

Will always be using on any future issues.

15 April 2021
Unprompted review
Rated 5 out of 5 stars

Great Service

Great Service. My PC was having issues with the CPU. He identified the issue and solved it within a few hours on his day off for a very competitive price. Will return in the future if needs be.

10 April 2021
Unprompted review
Rated 5 out of 5 stars

Really helpful

Gerald was really helpful. He helped me to sort out the issue with my laptop: all I needed was a £6 adapter from Amazon, so didn't need the huge expense of replacing my motherboard. Would definitely seek his guidance again and recommend him
thanks Maria

8 April 2021
Unprompted review
Rated 5 out of 5 stars

Repair of HP laptop screen

Gerald was able to repair our broken HP laptop screen. As soon as the replacement screen arrived he swapped them over within an hour. He made sure we had the laptop back before the Bank Holiday. Gerald kept us updated throughout and was able to provide a very competitive quote.

4 April 2021
Unprompted review

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