Surprise Shirts Reviews 

181
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Looking at 137 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the high quality of the products, including shirts and other items, often noting their excellent condition and unique appeal. People frequently commend the quick and reliable delivery service, with many appreciating the careful packaging and timely updates on their orders. Reviewers also highlight the exceptional customer service and the helpful, friendly nature of the staff, which contributes to a very positive overall experience. Many consumers enjoy the unique surprise element and variety of items, finding the experience exciting and often receiving unexpected bonus gifts or detailed information cards.

What people talk about most

Product

People report positive experiences with product, consistently praising the high quality and variety of the... See more

Quality

Customers consistently express high satisfaction with the quality of the products, frequently describing them... See more

Delivery service

Reviewers mention positive feedback about delivery service, frequently highlighting fast and quick delivery... See more

Service

Users describe positive interactions with service, consistently praising its efficiency, promptness, and... See more

Staff

Reviewers highlight positive aspects of staff, consistently describing them as helpful, kind, and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I used Surprise Shirts for the bucket hats made from own shirt. Highly recommend this company. Easy to use website, easy instructions on how to order and send off shirt. Received regular updates on de... See more

Rated 5 out of 5 stars

Really cool shirt and OUTSTANDING customer Service. After being let down by another mystery shirt company, I turned to Surprise Shirts to save Christmas for me. From the get-go I experienced outstan... See more

Rated 5 out of 5 stars

Excellent service. Brilliant shirts. Started out as football shirt mystery day for holidays and has turned into a collection of classic shirts. My collection from Spain is growing though I do have a f... See more

Rated 5 out of 5 stars

Very happy i found this company, ive been a subscriber for a few months now and definitely recommend as they have great communication and solve any problems you may have with great care and speed! Spe... See more


4.9

Excellent

TrustScore 5 out of 5

181 reviews

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No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Hasn’t replied to negative reviews

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4.9

All reviews

(181)

141 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

This was my first purchase from…

This was my first purchase from Surprise Shirts and I was not disappointed. It was a gift for my grandson and the look on his face when he opened the box was priceless. I ordered next day delivery and the shirt arrived as planned which showed me that the team is very responsive.

20 June 2026
Unprompted review
Rated 5 out of 5 stars

Great tops

Great tops
bought 3 tops, all the classic World Cup tops. all tops were top 6 nations.
quick delivery and great customer service.

22 June 2026
Unprompted review
Rated 5 out of 5 stars

Great product

Great product, delivered quickly and plenty of updates on arrival. Just a good all round experience with them

16 June 2026
Unprompted review
Rated 5 out of 5 stars

Surprise Shirts is a brilliant…

Surprise Shirts is a brilliant business! Their branding, quality and customer service is top notch. Each box is beautifully designed and the quality of the shirts themselves never fails. Cant wait for pay day to get more!

21 June 2026
Unprompted review
Rated 5 out of 5 stars

Great company

Great company, great products delivered quickly, amazing customer support. Best random football shirt company youll find.

18 June 2026
Unprompted review
Rated 5 out of 5 stars

Fantastic company to buy from

The whole experience with surprise shirts was fantastic. The shirts are great and they arrived beautifully boxed up. I emailed them a question and they came back very promptly and helped me out. A great company to purchase from and I will continue to use them and recommend them. Thank you!

14 June 2026
Unprompted review
Rated 5 out of 5 stars

Great family run company

Great family run company. The quality and price of the shirts is outstanding. Orders are always dealt with efficiently and promptly. I now have a collection of shirts from around the world. Just a warning: collecting them can get addictive. Would recommend 100%.

13 June 2026
Unprompted review
Rated 5 out of 5 stars

Best surprise shirt company we have used

Order a surprise box on subscription for my son for his birthday, and while he hasn't see it yet I had a sneaky peak to check what it was. I have ordered him a surprise box from a different company and been disappointed when the shirt was available for £10.99 at jd!
I didn't need to worry, a stunning shirt that you would never see anyone with in the uk, we asked for as obscure as possible. (Not going to say what because he hasn't opened it yet) He is going to love it.
Fast delivery, helpful, great shirt. Really happy with surprise shirts!!

10 June 2026
Unprompted review
Rated 5 out of 5 stars

Another Great Mystery Shirt

As always I received another quality Shirt, This time I decided to go for a World Cup Box and Not only Did I receive a Cape Verde Shirt, I also won a Scarf and it too was Cape Verde(Guess who'll be the only fella in the Pub wearing that Top?).
Been Subscribing now for about 18 months or so, and can honestly say I haven't been disappointed by any of the Shirts I've recieved. I especially loved getting a Polish 7th regional Tier 3rd Shirt that Celebrated Billy Wilders Hollywood Work( Once again guess who's going to be the only fella at the next Match wearing a Polish 7th Tier 3rd Shirt with Marilyn Monroe from Some Like It Hot?).

3 June 2026
Unprompted review
Rated 5 out of 5 stars

World Cup Boxes

Ive just had 4 shirts off Louie and the team and they never disappoint, I got myself one and bagged a Mexico 2024 home shirt which is a beautiful shirt, my son duffed with with cape verde but he loves it and he was due that after bagging a Messi world cup shirt and Spain Euro winning shirt at xmas, My younger son bagged a Sweden home 2024 which is a banger and my nephew bagged a Netherlands home 2024 shirt. Overall it’s been unbelievable Jeff and I can’t wait for pay day to get more world cup shirts as this is what it’s all about and I’d never go with anyone else. Keep up the good work everyone

4 June 2026
Unprompted review

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