Surprisecake Reviews 

22
•
TrustScore 1.5 out of 5

1.7

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Rated 1 out of 5 stars

I ordered 11 days in advance, spent 125 bucks on a 5 dollar cake that was still 3 days late for her birthday . Emails and phone calls went nowhere. Ruined the surprise all together. Over promise and... See more

Rated 2 out of 5 stars

Ordering was amazing. Delivery was three days late and getting hold of someone at that point was difficult with no help. The delivery was for ex fault but if you see your product isn’t getting ther... See more

Rated 2 out of 5 stars

I ordered a week prior to my son's birthday. It seemed all set to arrive on his birthday. He is out of state by himself so this was something I wanted delivered and we could at least sing to him on a... See more

Rated 2 out of 5 stars

This could have been a perfect gift. I ordered a tiny $60 surprise cake. I wanted it delivered ON the day I indicated. That would be the persons birthday. Instead, it arrived 2 days early. I suppo... See more

1.7

Bad

TrustScore 1.5 out of 5

22 reviews

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1.7

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(22)

19 reviews in the last 12 months

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Rated 2 out of 5 stars

This could have been a perfect gift

This could have been a perfect gift. I ordered a tiny $60 surprise cake. I wanted it delivered ON the day I indicated. That would be the persons birthday. Instead, it arrived 2 days early. I suppose that’s better than late, but this is not what I wanted.

I was going to send one to my future DIL on her wedding day. How can I do that? Should it show up at the wedding hall, 2 days early?

I am very disappointed and the company did NOTHING to make it right. I won’t be using them again. There are plenty of similar companies.

26 July 2025
Unprompted review

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