Surestart Finance Reviews 44

TrustScore 5 out of 5

4.8

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Rated 5 out of 5 stars

Lopez has helped us in getting the best home loan package based on our situation and needs. He has guided us through each stage of buying our first home and was very patient to answer all our questio... See more

Company replied

Rated 5 out of 5 stars

I’ve known Lopez for over 2 years now, he is so knowledgeable, professional and patience with helping me with every stage of loan application. He did all the complex paperwork for me and also provided... See more

Rated 5 out of 5 stars

I have been working with Lopez for years with regards to all my finance. Lopez struck me as he always have clients best interest in heart and his deep knowledge of domestic lending market. His consul... See more

Company replied

Rated 5 out of 5 stars

I would like especially to thank Mr Lopez Chen for his professionalism and support. He has supported us from the beginning to the end attending to our needs in a most courteous and friendly manner... See more

Company details

  1. Mortgage Broker
  2. Financial Consultant

Information provided by various external sources

SureStart Finance is a bespoke finance broking firm based in Sydney. We offer personalized finance solutions to clients looking to succeed financially whether it be through property acquisition, investment, business, and commercial finance. Our service proposition is tailored to your needs and we provide genuine and honest solutions based on individual or organization requirement.


Contact info

4.8

Excellent

TrustScore 5 out of 5

44 reviews

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Rated 5 out of 5 stars

Professional, knowledgeable and patience

I’ve known Lopez for over 2 years now, he is so knowledgeable, professional and patience with helping me with every stage of loan application. He did all the complex paperwork for me and also provided all the services, which really saves me a lot of time. After the settlement, he still keeps helping me figure out how to pay the mortgage in the lowest interest. I would highly recommend Lopez.

13 July 2021
Unprompted review
Rated 5 out of 5 stars

Great guidance especially for property newbies

Prior to meeting Ken, the thought of entering the property market was pretty daunting and intimidating. Especially at a time when the market is just booming with lots of properties on sale and lots of buyers hunting. Ken was very helpful with explaining the process and also gave us some actionable tips on how we can improve our borrowing capacity. It's insights like these that will really help buyers, especially those purchasing the first time. We walked away from our discussion knowing exactly what to do next. I have no problems recommending Ken. Five star all the way.

1 June 2021
Unprompted review
Rated 5 out of 5 stars

Vincent helped us with our home loan. Highly recommended!

Vincent helped us with our home loan and he was exceptional - from his personable nature and focus on getting the right outcome for my wife and I, through to the fantastic service and outcome.

Vincent was there to help us from the start, helped with the process of buying a house, recommended a solicitor and stayed in touch afterwards to make sure everything was what we needed.

We had some reasonably complex financial matters to work through, and wanted to use my profession to get a waiver on LMI, which Vincent managed to work through to get us an awesome outcome.

Could not be happier.

24 January 2020
Unprompted review
Rated 5 out of 5 stars

I would like especially to thank Mr…

I would like especially to thank Mr Lopez Chen for his professionalism and support. He has supported us from the beginning to the end attending to our needs in a most courteous and friendly manner. Lopez provided clear guidance and assisted with all matters relating to the process at all times.
I sincerely believe Mr Chen is an asset to Surestart Finance. During our business he has treated us as a friend and not just another customer. His friendly approach,honesty and professionalism is second to none.
Once again I would like to use this opportunity to thank Lopez for all the support he has given us.
Kind Regards,
Ali Doganay

23 December 2019
Unprompted review
Rated 5 out of 5 stars

Great experience!

Great experience as this was my first property that I have bought, Lopez made this transaction seamless and quick. Every transaction was explained thoroughly and on time. Lopez is very personable and stands out as a professional financier.

14 December 2019
Unprompted review
Rated 5 out of 5 stars

We had a great experience with Lopez

We had a great experience with Lopez. He was availabe whenever we needed him, and was open to giving advice on all financial matters. The process of obtaining finance was stress free and simple for us. Would recommend to anyone!

15 November 2019
Unprompted review
Rated 5 out of 5 stars

Excellent service!

From the day we met Lopez we knew that we were in good hands. Lopez helped us get a loan that was above our expectations and the whole process was seamless and much easier then we expected. Can’t thank him enough for all of his help. Will be using him in the future and recommending him to anyone that needs finance or any kind of financial advice.
Thank you!

12 November 2019
Unprompted review
Rated 5 out of 5 stars

went far beyond my expectations

went far beyond my expectations. everything was explained in rigorous detail and for a first home buyer i was able to buy my current property with ease. couldnt have asked for more.

5 November 2019
Unprompted review
Rated 5 out of 5 stars

Nice Job

Lopez treated customer very patient and effective.I got the best service and professional job here !

10 October 2019
Unprompted review
Rated 5 out of 5 stars

Lopez from surestart

We had Lopez looking after our loan end to end. Extremely happy with his prompt replies and professional service.
You won't be disappointed.

9 October 2019
Unprompted review
Rated 5 out of 5 stars

5 Star Experience

A friend of mine recommended Lopez to help us made our dream came through. He did an excellent job finding a mortgage deal suited for me. Lopez was very patient, professional and knowledgeable in explaining everything and walking me through the process. Highly recommended mortgage broker!

8 October 2019
Unprompted review
Rated 5 out of 5 stars

Thank you for your outstanding…

Thank you Trustpilot. Lopez has provided us with an outstanding service. He has been extremely reliable, punctual and have answered all our questions with great professionalism. I would highly recommend your service to all our friends and family.

29 September 2019
Unprompted review
Rated 5 out of 5 stars

Lopez and the Surestart Finance team…

Lopez and the Surestart Finance team has supported my previous 2 property purchases. Lopez will always go above and beyond to exceed my expectations in ensuring we obtain the best rates and making sure banking submissions are approved ahead of time.

28 September 2019
Unprompted review

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