Surefire Eco Ltd Reviews 6

Do not do business with this company. New bloke who has taking over it, is a liar and would say to any one to stay clear.

Initial installation went well. Support after though when things started to go wrong afterwards awful. Pipe started leaking the day after installation, we were not made aware at the time that this could be a consequence of old pipes with a new combi. Very dismissive in communication back, had to fix issue ourselves . Secondly now the filter has started leaking and boiler losing pressure, not even managed a year without an issue with the actual installation he was responsible for. My partner has been in contact and he has offered to come and quote us to fix something that I believe should be rectified free of charge.

Andy and his team installed a new boiler at our property. Installation went well. However having the morning after, waking upto leaking pipes and letting Andy know, this was dismissed and said it was not their fault... its never leaked before... a few months on and we have a leak from the boiler itself.. contacted Andy to let him know, response was they will charge me to replace a seal.... not good enough! You fitted the boiler so you should be fixing your issues!! No after care has been given and yet to still have our warranty in which Andy said he would register it for us!

I booked a boiler service with Craig, and he and Andy arrived on time as agreed. My boiler has not been that reliable since installation, and rather than call in the original supplier I wanted an in-depth service and health check. Long story short - The service could not be completed as the original installation had not be done to the proper specifications. This resulted in replacing pipework, re-routing other pipes, a system flush etc, etc. I am now taking this up with the company that did the incorrect install. What Craig and Andy did was to be totally professional and very honest in ensuring that I had a safe and properly operating boiler; so refreshing to have this level of service with a genuine concern to do their very best for the customer. I cannot recommend them highly enough, simply outstanding! Thank you

I have used Surefire Eco now three times since getting to know them. First of all for a toilet at work then for taking out some old gas heaters at work. Andy from Surefire has also helped us with a job at home as well. The level of service every time has been fantastic. Andy came each time and arrived when he said he would. The work he did was excellent and at what I believe was a very good price.

It was an absolute pleasure dealing with Andy and I would have no hesitation in recommending Surefire Eco to anyone who needs a professional company to do gas work.

Thank you so much.
John Beevers

Our boiler stopped working on Sunday morning, leaving us in the cold. We were given the contact details of Surefire Eco by a family member. After a short conversation with Andy, knowing just how stuck we were, he made a special effort to arrange his other jobs so he could come to see us first thing Monday morning.



After an inspection, it became obvious that our old boiler needed replacing. Now here is the good thing. By Wednesday, Andy and Craig were with us installing a new boiler along with some other jobs that we asked them to do as well.

The job went really well without too much disruption or mess. We were so pleased with the professional way in which everything was done. Nothing was too much trouble for Andy and Craig and we are highly delighted with our new boiler and system. We were amazed at the speed at which everything took place and we would not hesitate to recommend Surefire Eco to anyone who wants a speedy professional job doing at a very reasonable price.



Thank you so much for everything.