I installed Surecart on my website because it seemed like a good light weight option compared to woo. While setting up my shop I had a few styling problems that I couldn't figure out. Reached out to t... See more
Company replied
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See what reviewers are saying
Wish I could give 0 star! On the 18/6 my web builder opened a support case, still no resolution. Very disappointing service and we are left with the issue maybe losing a very big part of our custo... See more
Company replied
As long-time WordPress developers, we have been used to the complexity and ever-changing nature of WooCommerce, but last year, in the midst of an urgent re-platforming project for a nonprofi... See more
Company replied
I just love how SureCart has everything in one place while still being so easy to use. I'm not a techie and still I was able to set my store up in minutes without an help. Deleted half of my old plugi... See more
Company replied
Company details
Written by the company
SureCart is your go-to platform for seamless and efficient e-commerce experiences. Designed to help businesses of all sizes, SureCart offers powerful features that make selling online easy and hassle-free. With user-friendly tools, secure payment options, and customizable designs, SureCart empowers you to create a store that truly reflects your brand. Whether you're just starting or looking to scale, SureCart has everything you need to succeed in the digital marketplace. Join thousands of satisfied customers who trust SureCart for their online business needs!
Contact info
United States
- support@surecart.com
- surecart.com
4.3
Excellent
45 reviews
Replied to 75% of negative reviews
Typically replies within 1 month
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See how their reviews and ratings are sourced, scored, and moderated.
I really Love this Platform
I really Love this Platform. Easy to Use and Cool UI/UX.
8 April 2025
Unprompted review
Reply from SureCart
Thanks for your feedback! We're glad you're enjoying the platform and its easy-to-use design. 😊
Surecart is really a nice e-commerce…
Surecart is really a nice e-commerce the support also always respond fast and helps a lot.
Matteo
6 April 2025
Unprompted review
Reply from SureCart
Thanks, Matteo! Glad to hear you're enjoying SureCart and that the support has been helpful.
Thank you
Thank you, Ivan, for your amazing support. Super professional and quick delivery support. SureCart is always at the very Top
27 March 2025
Unprompted review
Reply from SureCart
Thanks so much for the kind words! Really glad I could help—means a lot to hear this.
I'm absolutely loving using SureCart
I'm absolutely loving using SureCart, SureMembers and SureForms on my website. The team have made it super easy to use, and were able to help me straight away when I had a query.
27 March 2025
Unprompted review
Reply from SureCart
Thanks so much for your feedback! We're glad to hear you're enjoying SureCart, SureMembers, and SureForms. If you ever need any more help, feel free to reach out!
Recently had an issue which required an…
Recently had an issue which required an option not provided by Surecart. Nodari went above and beyond to make sure he solved my problem with a work around. Upto that point I had been given the incorrect information so I wanted to give Nodari credit where credits due.
10 March 2025
Unprompted review
Reply from SureCart
Thanks for sharing this! We're really glad Nodari could help you out and find a solution. We truly appreciate your feedback and will continue working to provide the best support possible!
awesome support!
awesome support!
Surcart is a very intuitive and easy way of setting up a little store. definitely recommend!
11 March 2025
Unprompted review
Reply from SureCart
Thanks so much for the kind words! We're really glad you found SureCart easy to use. If you need anything else, don’t hesitate to reach out!
SureCart is the best checkout plugin…
SureCart is the best checkout plugin for wordpress that I have used... setting up products is easy and it has helped increase my monthly sales.
25 February 2025
Unprompted review
Reply from SureCart
Thanks for sharing your experience! We’re glad to hear that SureCart is helping you grow your sales. If you ever need assistance or have any questions, we’re here to help!
The best tool and service !
Finally we have an alternative to Woocommerce ! And this one is really REALLY great !
We use Surecart since April 2023 and we are very happy with it..we install this on all our clients websites where a selling system is needed (for services, courses, products,...).
Easy to use, easy to merge if we want to move to another website (Woocommerce is awful for that !), many possibilities and integrations.
And, cherry on the cake, the support is amazing and efficient ! And Adam's tutorials are great.
We are so happy to have moved to Surecart and to have placed our trust in them !
14 February 2025
Unprompted review
Reply from SureCart
Thanks for your feedback! It’s great to hear that SureCart has been working well for you and your clients. We appreciate your trust and are glad you find it easy to use and integrate. If you ever need anything, we're here to help.
Good product(s) and outstanding…
Good product(s) and outstanding customer support. Much better than we experience with many other plugins we use.
7 February 2025
Unprompted review
Reply from SureCart
Thank you so much! We really appreciate your kind words and are glad to hear you’re happy with both the product and support. If you ever need anything, we’re here to help!
Ah-mazing!
In a word: Ah-mazing! I've been a fan of SureCart for over a year now and recently upgraded to the Pro Lifetime Plan because of the affiliate program that comes with it. Yes, you read that correctly "comes with it"! This product can replace an affiliate plugin and even a digital download plugin, plus countless others when you get through all the various options it offers. Customer Service is outstanding. If I were WooCommerce, I'd be laying awake at night worrying about how long until the rest of the world finds out how ah-mazing this product is.
30 January 2025
Unprompted review
Reply from SureCart
Thank you so much for your kind words and for being part of the SureCart family. We’re so happy you’re loving the Pro Lifetime Plan and the built-in affiliate program—it’s awesome to hear how it's replacing multiple plugins for you! Our team is always here to help, and we truly appreciate your support.
Above and beyond service
Because Surecart provides a plethora of guides to help you from start to finish, the learning curve is more than manageable for people new to the plugin — like us.
Even better, the customer service is what recently captured our attention.
Upon migrating to a new hosting platform, the Surecart plugin experienced an error in the process, so customer service was contacted to review the error.
In just a few minutes, an email notification arrived with Surecart providing steps to resolve the issue. It worked successfully.
To the Surecart team, thank you so much for the swift and professional service.
22 January 2025
Unprompted review
Reply from SureCart
Thank you so much for sharing your experience! It’s great to hear that the guides and support helped you resolve the issue quickly. If you ever need anything else, don’t hesitate to reach out.
A viable alternative to WooCommerce, with great support
I inherited SureCart in a site which was cheaply and poorly built – except for the choice of the SureCart plugin. From my use of it so far, SureCart appears to be a viable alternative to WooCommerce. Our site doesn't have a complex range of items, but many others don't either, making its ease of setup really valuable. What impressed me is the fabulous email support. Any plugin backed by such prompt, articulate, knowledgeable and friendly communications really is a relief to use. I'm glad I accidentally came across SureCart and I hope it continues to be maintained and developed into the future.
19 January 2025
Unprompted review
Reply from SureCart
Thank you so much for your kind words! We're thrilled to hear that SureCart has been a great fit for your site and that you found our support helpful. It's feedback like yours that keeps us motivated to keep improving and developing. We're glad you stumbled upon SureCart too!
Surecart more powerful than woocommerce and shopify has completely revolutionized…
SureCart has completely revolutionized the way I manage my online store! Unlike WooCommerce which can be complex for beginners, SureCart offers an intuitive and easy-to-use interface. Setup is a breeze, and updates are seamless. It is without a doubt the most user-friendly e-commerce solution I have ever used.
14 January 2025
Unprompted review
Reply from SureCart
Thank you so much for your kind words! We're thrilled to hear that SureCart has made managing your store easier and more intuitive. Your feedback means the world to us, and we're here to keep making SureCart even better for everyone!
Great Product. Even Better Support!
Surecart is a great product and the support from the team is even better!
8 January 2025
Unprompted review
Reply from SureCart
Thank you so much for your kind words! We're thrilled to hear that you're enjoying SureCart and that our support team has made a positive impression. Your feedback means the world to us and keeps us motivated to provide the best experience possible. If you ever need anything, don't hesitate to reach out. We're here for you!
Reply from SureCart
Thank you for your review! We're so glad to hear you're happy with our service. If there's ever anything we can do to make your experience even better, feel free to let us know. We appreciate your support!
I had a problem that I couldn't find a…
I had a problem that I couldn't find a solution to so I emailed the support team and had a fix within hours which is not bad seeing I'm on the other side of the world to them. We use the free version and it's more than capable for our needs for our not for profit organization.
2 January 2025
Unprompted review
Reply from SureCart
Thank you for sharing your experience! We’re so glad our support team could help you quickly, even from the other side of the world. It’s wonderful to hear that the free version is meeting your needs—especially for such an important cause like your not-for-profit organization. If you ever need further assistance or have any questions, don’t hesitate to reach out. We’re always here to help!
Feels light weight and fast
Am new to SureCart, I like that its not slowing down my site like woocommerce, I would have given it 5 stars but the product images are static, customers can't click and enlarge them, SureCart Devs please add this feature, it will only take a few hours to write.
8 December 2024
Unprompted review
Reply from SureCart
Hello Tebogo,
Thank you for sharing your experience with SureCart and for highlighting how lightweight and fast it feels! 🚀 We’re so glad you’ve noticed the difference compared to other tools.
We’re excited to let you know that with our latest update – version 3.3.0 (January 21st, 2025) – we’ve added an image lightbox feature for product media on product pages! 🎉 This means customers can now click on product images to enlarge them, enhancing the shopping experience just as you suggested.
Your feedback truly helps us improve, and we’re grateful for your input. If you’re happy with this new feature, we’d love it if you could update your review and rating to reflect your latest experience. Your support means the world to us!
If you have any other ideas or suggestions, please don’t hesitate to share via our Support Portal or email us at support@surecart.com. We’re always working to make SureCart the best it can be for you.
Thanks again for your support, and we hope you enjoy this new feature!
Best regards,
Suman Dhar
The founder is inspired by
The founder is inspired by building, hyping, and selling new apps while leaving the old ones undeveloped. I hope I can upload an image to show that the faces of Brainforce and Surecart are the same. The founder also started to ditched legacy holders.
25 November 2024
Unprompted review
Reply from SureCart
Hello Mary,
Thank you for sharing your feedback. I’m sorry to hear that you feel this way, and I’d like to assure you that our team is deeply committed to the growth and success of all our products and their users.
While it’s true that we are passionate about creating new tools to solve evolving challenges, we also continue to support and maintain our existing products. Each product has a dedicated team to ensure its development and upkeep align with user needs.
If you’ve experienced any specific concerns or feel that something isn’t meeting your expectations, we’d love to address them. Please feel free to reach out to our support team or share more details here so we can assist you better.
Your feedback helps us grow, and we truly appreciate your time and perspective.
Warm regards,
Suman and Customer Care Team
Reply from SureCart
Hello EJ,
Thank you so much for your kind words and for finding SureCart awesome! 😊 We’re thrilled to hear that you’re enjoying it.
Regarding your request for multilingual support, we’re happy to let you know that SureCart can already be translated into multiple languages! 🎉 You can use tools like Loco Translate or POEdit to translate the plugin into your desired language. We’ve created detailed guides to help you get started:
Translating SureCart with Loco Translate - https://surecart.com/docs/translating-surecart/
How to Translate SureCart - https://surecart.com/docs/translate-surecart/
If you’re looking for automatic translations or have any specific questions about setting it up, feel free to reach out to us—we’re here to help!
Thank you again for your feedback, and we hope this helps make your SureCart experience even better. Let us know if there’s anything else we can do to earn that extra star!
Best regards,
Suman Dhar
Great solution for eCommerce
Easy to use, with a modern interface, full of functionality, light on resources, doesn't slow down my site. Great solution for eCommerce needs. Thanks
1 August 2024
Unprompted review
Reply from SureCart
Thank you for your wonderful review! 😊
We're thrilled to hear that you're enjoying SureCart and finding it easy to use with its modern interface. It's great to know that it's meeting your eCommerce needs without slowing down your site. Your kind words motivate us to keep improving and delivering the best experience possible. If you ever need anything or have more feedback, feel free to reach out. Thanks again for choosing SureCart! 🚀
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