It's great to be able to find a tech person when you need them. Supportwave makes that really easy. It's almost astonishing to watch their timer suggest someone will respond in 60 seconds - and it... See more
Company replied
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Excellent! Easy and simple. 5 minutes after landing on the site I was speaking with a knowledgeable helpful IT expert. It was quite a technical issue. Previously we've used freelancer sites for IT job... See more
Company replied
I felt safe using their tools to share my passwords and screen. My support person worked very quickly and found a solution much faster than I thought was possible. NerdApp is a great service and I hig... See more
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Got my laptop Lockscreen problem taken care of. Happy that my tech was able to talk me through getting screen unlocked after I forgot my password. Bonus was after we did a factory reset, my original d... See more
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Company details
Written by the company
Supportwave connects businesses to verified IT Support specialists for remote and on-site IT requirements. Get connected to over 3,000 skills instantly or chat to our technical team about permanent resources to augment into your workforce.
Contact info
United States
- supportwave.com
Will did a quick professional job
Will did a quick professional job. That is all I could ask.
3 January 2023
Reply from Supportwave
Hi Curt, thank you for taking the time to leave a review. We appreciate it and happy 2023!
Back in business
Response was quick and tech was knowledgeable. He got me back to a good result, though computer seems to have lost some data which couldn't be recovered.
1 January 2023
Reply from Supportwave
Thanks for the positive review Harold! Wishing you a great 2023!!
Outstanding service from start to find…
Outstanding service from start to find sh. The charge was inexpensive for the service rendered. Will definitely be my go to for computer issues
19 December 2022
Reply from Supportwave
Thank you so much for the lovely review Nora. We will let our Nerd know that you had a good experience and we are here for you anytime!
Andrew really cared and went the extra…
Andrew really cared and went the extra mile even for a relatively simple task. He did the research prior to the appointment and it was resolved understandably and efficiently.
24 December 2022
Reply from Supportwave
Thanks so much for the great review David! I will pass the kind works onto Andrew and I hope you have a great week ahead!
Mensah was very patient and…
Mensah was very patient and knowledgable about fixing computers.
12 December 2022
Reply from Supportwave
Hi David, thank you for taking the time to leave a review. We appreciate it! Keep well, Caitlin
A great service
A great service - quick, helpful and to the point. Fixed my issue within 5 minuets. Will certainly use again.
10 December 2022
Reply from Supportwave
Hi Rhys, thank you so much for taking the time to leave a review. We appreciate it and are here whenever you need us!
We had a problem with our PC and thanks…
We had a problem with our PC and thanks for this app, an engineer come and fix it in 10 minutes.
Great!
9 December 2022
Reply from Supportwave
Hi JB, thank you for your feedback. We appreciate it!
Very helpful
Menshi was very helpful. She walked me through my issue, and provided me with a work around to buy me time until I can upgrade my equipment.
I will use Nerd App again!
5 December 2022
Reply from Supportwave
Hi Ryan, thank you so much for taking the time to leave a review. We appreciate your feedback and we will be sure to let Mensah know she did an excellent job! Have a great day, Caitlin
Very intuitive - very comprehensive
Very intuitive. Worked out my computer issues fast and resolved.
5 December 2022
Reply from Supportwave
Hey Gerard, we are thrilled we were able to assist you. We are here for you whenever tech issues may arise in the future. Have a great day, Caitlin
A Saviour from fraudsters App.
I never knew about this App until I search on Google. About 10 years ago, my daughter disposed a laptop without wiping and she suffered a great deal of loss financially. I decided that I would learn from this. I have been trying to wipe the data for about a week. NerdApp made it a simple task. I will highly recommend this App to others.
27 November 2022
Reply from Supportwave
Hi Anne, thank you so much for taking the time to leave a review. We are so glad a Nerd Managed to help you. We are here whenever you need us. Keep well, Caitlin
Planned problem solving
So grateful for your scheduled on-site help - glad that someone was able to commit to a date and time to sort my problem.
24 November 2022
Unprompted review
Reply from Supportwave
Hi Dani, great to hear your issue got resolved, We are here whenever you need us! Have a lovely day, Caitlin.
The Technician great easy to understand…
The Technician great easy to understand a positive attitude and very smart This was 2 nd time I used him and he solved my problems both Times. I am a busy Physician and he was just what the Doctor ordered He is an asset to your company
18 November 2022
Reply from Supportwave
Hi Steven, thank you so much for taking the time to leave a review! We are always here to keep you up and running anytime you need us. Have a great weekend, Caitlin.
Complete Service
I was directed to someone who specializes in the area I need and I am able to work with them exclusively so that I am not explaining myself unnecessarily each time I need to use the service. As someone who is starting a new business, its affordability cannot be beat!
23 November 2022
Reply from Supportwave
Hi Alexis, thank you so much for taking the time to leave a review. We are thrilled you had a great experience. Congrats on your new business and we are here for you with your IT needs as you grow 🚀 Keep well, Caitlin
It was a polite and professional…
It was a polite and professional experience with a knowledgeable expert.
22 November 2022
Reply from Supportwave
Hi Blake, thank you for your feedback. We appreciate your support. Keep well, Caitlin
Reply from Supportwave
Hey Simon! Thanks so much for leaving a review. We are here for you whenever you need help with your tech, keep well. Caitlin
Mensah understood the problem and was…
Mensah understood the problem and was very very helpful - issue with reboot
19 November 2022
Reply from Supportwave
Hi Jonathan, thank you for taking the time to leave a review. We will be sure to Mensah know he did an excellent job. Have a great day, Caitlin
Knowledgeable and friendly IT personnel.
17 November 2022
Reply from Supportwave
Hi Geraldine, thank you so much for leaving a review. We are here whenever you need us :)
Reply from Supportwave
Hey Neil, thank you so much for leaving a review! We appreciate it. Have a great day, Caitlin
Reply from Supportwave
Hi Chrissy, thank you for leaving a review! We pride ourselves on our instant support. We are here whenever you need us. Keep well, Caitlin
Reply from Supportwave
Hey Doug, thanks so much for taking the time to leave a review! We appreciate it. Have a great day Caitlin
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