Avast Reviews 43,664

TrustScore 4.5 out of 5

4.3

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Review summary

Created with AI, based on recent reviews

Evaluating 6,417 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the product's effectiveness in protecting their computers from viruses and threats, often highlighting its ease of installation and intuitive user experience. Many appreciate the regular updates and the comprehensive suite of features, including VPN and driver updater, which contribute to a positive overall service experience. People also value the ability to use the product on multiple devices without additional cost, making it a trusted and long-term solution for their security needs. However, some customers expressed dissatisfaction with the subscription model, noting issues with activation limits and persistent attempts to upsell additional products. A few people also found the pop-up notifications intrusive and felt that certain features, like disk cleanup, lacked customization options.

What people talk about most

Product

Customers had positive experiences with product, with many describing it as reliable, intuitive, and... See more

User experience

People report positive experiences with user experience, finding it easy to use, helpful, and protective,... See more

Quality

Customers consistently note positive experiences with quality, highlighting that the product provides... See more

Service

Consumers find service to be positive, with many expressing satisfaction and appreciation for the antivirus,... See more

Subscription

Reviewers highlight ambiguous aspects of subscription management, with some expressing satisfaction and... See more

Reviews shaping this summary

Rated 4 out of 5 stars

In the WEB system has an intruder/spy who identify all transactions and your product dont have the block option this intruder when we open the WEB navigator! the google has this intruder...see all my... See more

Rated 4 out of 5 stars

The program worked well. I like the updates as well. the constant ad to buy more is annoying. But the program is necessary for my pc.

Rated 4 out of 5 stars

The programme is very good It is easy to obtain help if any issues occur It was easy to install with plenty of help made available

Rated 4 out of 5 stars

I am ALWAYS honest but it's hard to fixe AVAST once it is finish I don't anderstand the logic system being the only user of this computeur and it treat me each time like a new comer nothing is ever l... See more


Company details

  1. Software Company

Information provided by various external sources

Avast Software (www.avast.com), the global leader in digital security products for consumers and businesses, protects over 400 million people online. Avast offers products under the Avast and AVG brands, that protect people from threats on the internet with one of the most advanced threat detection networks in the world. Avast digital security products for Mobile, PC or Mac are top-ranked and certified by VB100, AV-Comparatives, AV-Test, OPSWAT, ICSA Labs, West Coast Labs and others.


Contact info

4.3

Excellent

TrustScore 4.5 out of 5

44K reviews

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No history of asking for reviews

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Rated 1 out of 5 stars

Avast used to be great

Avast used to be great. Now, customer service seems non-existent. Very difficult to contact, very slow follow-up, extensive delay in service (coincidentally until the time to get a refund lapses).

10 February 2026
Unprompted review
Rated 5 out of 5 stars

Customer Experience Responsive but Also Annoying

Responsive. Only thing i didn't like is that I was transferred to 5 different people to resolve my problem, as every step was handled by a different group. That was annoying. However I've been using this software bundle for many, many years and even bought a family plan for my brothers and daughter so I got over it.

4 June 2026
Unprompted review
Rated 1 out of 5 stars

Avast Premium Security Didn't Protected my WIndows PC.

Hello,

I use Avast Premium Security on daily basis but yesterday I need to use wifi internet so I used Alfa wifi adapter in my Windows PC and from this point in Task Manager occured Windows Firewall and Firewall Rules process which was always on top of all processes and consumed about 20% of my CPU almost all the time.

These looks like some malware or something else but the gorvernor of my firewall is Avast Premium Security so if something like this happen I can't honetly recommend this software because it didn't protect me from harm.

Thanks.

9 June 2026
Unprompted review
Rated 1 out of 5 stars

Buyer Be Aware

Buyer Be Aware. I installed Avast Premium security and paid for one year subscription, after installing the software to remove malware, I was asked agin to pay for another subscription to do that. Unsatisfied, I contacted their online support after 30 minutes of installation to get a refund(they have 30 day Guarantee), their customer service representative, Prince Albert, refused to issue a refund and challenged me to call my bank to try to get a refund. Order ID: AVP2127219680. P.S: I took pictures for my conversation with Prince Albert. Sure make it hard to get your money back and try to sell you what you don't want/need.

9 June 2026
Unprompted review
Rated 5 out of 5 stars

My Favorit Antivirus Software

I feel like I get a great product for the price I pay. Avast is very thorough and catches a lot of issues. I use a variety of Avast products, even using it to protect my phone. Any time I need to contact customer service, I get a resolution quickly.

9 June 2026
Unprompted review

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