I signed up for a small membership with SupplyPencil and was charged twice. When I noticed the double charge, I immediately contacted their support team requesting a refund. All I received wa... See more
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See what reviewers are saying
Late refund ia my concern and need to fully guided if the customer is going to pay for the membership. But the prompt reply from your team is a good impression
hello the company was doing great in assisting there client , they are vary comtable to chat , and alero was very great thank you for assisting me in my concern
The company is very friendly to its customers, providing constant support.Just like Marshall gave me
4.2
Great
89 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Hasn’t replied to negative reviews
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Alero is in touch and helping to…
Alero is in touch and helping to resolve the issue.
5 March 2025
Unprompted review
hello the company was doing great in assisting people concern
hello the company was doing great in assisting there client , they are vary comtable to chat , and alero was very great thank you for assisting me in my concern
4 March 2025
Unprompted review
good customer service (harry)
25 January 2025
Unprompted review
Reached out to and is finally being…
Reached out to and is finally being able to get my refund back
9 January 2025
Unprompted review
Daisy reached out to me about the…
Daisy reached out to me about the refund for the account I am not able to use as I am in another country
16 January 2025
Unprompted review
thank you Marshall
25 December 2024
Unprompted review
This is a scam website - beware.
This is a scam website and those five star ratings are just fake.
Here's how it works.
- It lures you to register an account and by doing that you get a 2EUR voucher.
- but what they don't tell you is that you actually subscribe to a "membership plan" and subscription to take 40EUR monthly from your debt card.
- Now, for the money they take from your debt card monthly, you buy (YOU BUY!) credit on their website (40EUR =44 Credit points) and if not used, it will expire after 90 days OR ... if you cancel your membership plan then ... pooof, your credit is gone.
- you can cancel your membership and you have two options for it: to do it with an immidiate effect .. for a 6.95EUR or to start a 14 days cancelleration period for free ... where they very likely collect another monthly payment before you cancel.
And there is no refund as ... you bought a product and the product is the credit.
Really, we hear about scammers from everywhere now, but still such websites like this, registered somewhere in Cyprus are scamming people daily for thousands of Euros and no one does anything about it.
23 December 2024
Unprompted review
Reply from Supplypencil
Hello,
Your feedback is of the utmost importance to us, and we are dedicated to addressing your concerns.
We could not locate your account.
Please make sure to provide us with your information to be able to find your account and solve your issue.
And feel free to reach out to our customer support team at support@supplypencil.com for further assistance.
Your trust and satisfaction are our top priorities.
Best regards,
Jay
Taking cash from my card without…
Taking cash from my card without noticing me
18 November 2024
Unprompted review
Supplypencil is billing my credit card…
Supplypencil is billing my credit card for things I did not order nor receive
10 November 2024
Unprompted review
Reply from Supplypencil
Hello,
Your feedback is of the utmost importance to us, and we are dedicated to addressing your concerns.
We could not locate your account.
Please make sure to provide us with your information to be able to find your account and solve your issue.
And feel free to reach out to our customer support team at support@supplypencil.com for further assistance.
Your trust and satisfaction are our top priorities.
Best regards,
Jay
The company is very friendly to its…
The company is very friendly to its customers, providing constant support.Just like Marshall gave me
31 October 2024
Unprompted review
That she understood what I was going…help me with getting a return of some money that I didn't know that I was paying for it was totally an accident to be signed up for this website
That she understood what I was going through and that she was helped me and getting things done a lot quicker.
11 November 2024
Unprompted review
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