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Company details
Written by the company
Supplements Direct is UK company that offers great prices on a range of high-quality supplements. Whether you need help achieving your fitness goals or just an energy boost to get you through the day, you'll find what you're looking for at supplementsdirect.com – with great discounts on bulk and repeat orders.
Contact info
Elysian House, Lovet Road, CM19 5TB, Harlow, Essex, United Kingdom
- 01992 578790
- sales@supplementsdirect.com
- supplementsdirect.com
No history of asking for reviews
This company hasn't invited their customers, so reviews may not be representative
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First purchase
Have just made my first purchase on-line with this company. Delivery was very quick and my questions answered promptly. Will definitely be ordering from them again.
Placed an order on 21/10/2024 finally received on 14/11/2024still nothing received
Placed an order on 21/10/2024, nothing received.
Can not get a response using email, phone or their website. Much to my surprise the order was received today.
They are just very very bad at communicating with customers
Customer service is non existent
Customer service is non existent, they do not respond - absolutely no point of having the customer service email address. Do not use this company if you would like to receive good quality products and a customer service team which actually exist
Placed an order 1 month ago
Placed an order 1 month ago. Never received it. Phoned customer service. No answer. Emailed customer service. No reply. Won't be using again
They have changed the size and…
They have changed the size and ingredients in the multivitamins plus iron ,they no longer seem to contain vitamin K2
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