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2.1

Poor

TrustScore 2 out of 5

10 reviews

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1-star

No history of asking for reviews

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2.1

All reviews

(10)

2 reviews in the last 12 months

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Rated 1 out of 5 stars

Not impressed

Bad customer service.

UPDATE: This is a scam company, DO NOT ORDER from them. I received nothing and have now done a charge back.

4 November 2019
Unprompted review
Rated 1 out of 5 stars

I have ordered and paid 160 u.s …

I have ordered and paid 160 u.s dollars for the AGX flashlight 7 month ago on 12 april 2017 order STORCHEN-000001701.
since then I sent about 30 e. mails and was promised it is on the way.
nothing came.
then 2 month ago I gave up and asked for the refund.
again it was promised to be given and allthaw all the mails and promisses nothing came.
I have never seen such behavior or service and it looks like a toatal ripoff and theft.
So please fix it . it is a shame for a company like yours.i realy dont want to start sooing so please again solv the problam.
thanks.
Dr. daniel hyams

14 November 2017
Unprompted review
Rated 2 out of 5 stars

I ordered A Flashlight - Paid it - Never recieved it

I ordered a Supertorch Flashlight - Paid it - Never recieved it
I ordered and paid for this order: METEM INTERNATIONAL BV: Invoice # 3300000149 for Order # EUSTORCH-000000038 - I have never recieved the flashlight - I have written to them 3 times they just ignore me.
I warn everybody - never deal with this company.

Finally after 2 1/2 month and 3 telephone calls I got my fantastic flashlight...

6 October 2016
Unprompted review
Rated 1 out of 5 stars

SNYDT af Metem Technology

Jeg så forleden en annonce på Facebook, hvor dette firma havde en annonce for en super lommelygte, prisen var 89,99 US§ Incl Fragt, men nu har jeg lige modtaget en faktura fra UPS på 243,5 DKR som dække frag omkostninger.
Det synes jeg ikke er OK.
Jeg har valgt, at betale for ikke at få flere rykker, men mærkelig forretnings moral.


Dear Sirs
I have just received an payment reminder from UPS regarding the flashlight that I have ordered through an add in Facebook.
I have paid the reminder in order to avoid any extra trouble, but I don't understand why I have to pay extra, in the original add, you stated that I only had to pay 89,99 USD

1 March 2014
Unprompted review
Show reviews in all languages. (10 reviews)

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