Superstars Reviews 161

TrustScore 4.5 out of 5

4.5

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Rated 5 out of 5 stars

We took part in the classic car experience. We were given the opportunity to drive an array of classic cars, each with its own nuances to discover. A particularly funny/scary moment when the knob of... See more

Company replied

Rated 5 out of 5 stars

Fully Enjoyed the Evening with Kevin Keegan at Wigan. What a lovely fella, had time to talk to anyone who stopped him, photos running behind but made sure everyone got their photo before starting the... See more

Company replied

Rated 5 out of 5 stars

Trying to sync two very busy diaries made the booking of this experience a little challenging. Emma was super supportive with this, despite a few date changes along the way. She went above and bey... See more

Company replied

Rated 4 out of 5 stars

After a long wait for the experience we had a great time. This experience was different to the one we actually purchased, not as long but still enjoyable. The weather curtailed our day early which w... See more

Company replied

Company details

  1. Event Management Company
  2. Event Technology Service
  3. Event Ticket Seller
  4. Online Auction Service

About Superstars

Written by the company

Experiences | Auctions | Hospitality

Welcome to Superstars, your gateway to unparalleled experiences and exceptional auction event support. At Superstars, we pride ourselves on delivering unique, memorable moments directly to our customers and providing bespoke auction services to enhance fundraising events for our clients. Our expertise spans the realms of luxury, gifting, and hospitality, with a steadfast commitment to exceeding expectations at every turn.

Experiences Tailored for You

Embark on a journey of discovery with Superstars. Our diverse collection of experiences is meticulously designed to ignite your passions and create lasting memories. Whether you're a culinary enthusiast eager to explore new tastes, a luxury seeker in search of exclusivity, an adrenaline junkie craving the next thrill, or a connoisseur of the finer things in life, our curated selections promise something extraordinary for everyone.

Experiences

Auctions for a Cause

Since 2003, Superstars has been a pivotal partner in enhancing charitable events through expert auction services. Our tailored approach is crafted to meet the unique needs of each client, ensuring profitable and impactful results for various causes. We specialise in turning events into remarkable successes, making every auction an opportunity to make a difference.

Fundraising auctions

Exceptional Hospitality

Experience the pinnacle of hospitality with Superstars. Our offerings are carefully curated to ensure an unmatched experience, from the ambience to the amenities. With our experienced team at the helm, every detail is chosen to provide comfort and luxury, ensuring your moments with us are nothing short of spectacular.

hospitality

At Superstars, we're not just about providing services but about creating experiences that linger in your memory long after they're over. Welcome to a world where every interaction is an opportunity to surpass the ordinary. Welcome to Superstars.

Contact Us

Contact info

4.5

Excellent

TrustScore 4.5 out of 5

161 reviews

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Rated 5 out of 5 stars

Efficient and helpful!

Our dealings with Superstars were a joy. The staff I dealt with were efficient and helpful and always accommodating of our ever changing requirement. The events we arranged through them were hugely successful.

26 January 2024
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Reply from Superstars

Jo, thank you so much for your review! We're delighted to hear that your experience with Superstars was joyful and that our team's efficiency and helpfulness met your dynamic needs. It's fantastic to know that the events arranged through us were a huge success. Your feedback is truly valued!

The Superstars Team

Rated 5 out of 5 stars

Fantastic service and great…

Fantastic service and great communication throughout the perid.

26 January 2024
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Reply from Superstars

Thank you, Blair, for your fantastic 5-star review! We're thrilled to hear about your positive experience with our service and communication. Your feedback is greatly appreciated and motivates us to continue our commitment to excellence. Looking forward to serving you again.

The Superstars Team

Rated 5 out of 5 stars

Great service!

Emma was great to deal with when organising my holiday. She was always quick to reply to my queries and made life very easy for me.

24 January 2024
Unprompted review
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Reply from Superstars

We're so pleased to hear about your positive experience with Emma! Thank you for acknowledging her quick responses and helpfulness in organising your holiday. Our team is dedicated to making travel arrangements effortless and enjoyable for our clients.

Your feedback is greatly appreciated, and we look forward to assisting you again in the future!

The Superstars Team

Rated 5 out of 5 stars

A special evening

At short notice Natalie arranged a special evening for us at my husband’s favourite team home ground. We couldn’t have asked for more! Would highly recommend Natalie.

21 December 2023
Unprompted review
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Reply from Superstars

Thank you for your kind words! We're delighted to hear about your special evening organised by Natalie at your husband's favourite team's home ground. It's great to know we met your expectations, even on short notice.

Your recommendation means a lot to us. Looking forward to creating more memorable experiences for you in the future!

The Superstars Team

Rated 5 out of 5 stars

Five star experience

This is our first time using Superstars and would highly recommend. From the ease of booking, the communication and the amazing experience we had was first class. Taking our two girls to watch Palace in a box was something we’ve wanted to do for a long time and Superstars made it possible.

21 December 2023
Unprompted review
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Reply from Superstars

Our entire team immensely appreciates your recommendation and recognition. We're here to ensure that every experience with Superstars is as enjoyable and seamless as your first. We look forward to the opportunity to serve you and your family again in the future!

The Superstars Team

Rated 5 out of 5 stars

personable, responsive, knowledgeable, and considerate to my needs.

When booking a hotel for a city break in the summer Emma could not have been more helpful; personable, responsive, knowledgeable, and considerate to my needs. Highly recommended.

9 January 2024
Unprompted review
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Reply from Superstars

Thank you so much for leaving such an excellent review of your experience with Superstars.

Your recommendation means a lot to us, and we are grateful for your support.

The Superstars Team

Rated 5 out of 5 stars

Such a wonderful package and…

Such a wonderful package and experience. Everything was so well organised and the staff were so attentive. We had the best evening & it was a wonderful venue. Thank you for the amazing hospitality!

1 June 2023
Unprompted review
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Reply from Superstars

We are incredibly grateful for your kind words and thrilled to hear about your wonderful experience with our package. It's heartening to know that everything was well-organised and that our staff's attentiveness made your evening memorable.

The Superstars Team

Rated 2 out of 5 stars

Customer service

Have went to a few events in Belfast, but the customer support from this company is shocking to say the least , I have emailed messaged and called, Any reply i got would be ignored or not followed up.

4 January 2024
Unprompted review
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Reply from Superstars

Hello David,

Thank you for reaching out and sharing your feedback. We take customer experiences and feedback very seriously. However, after reviewing the reference number you provided, it appears that it does not correspond to any transactions or events associated with our company, Superstars.

We understand how frustrating poor customer service can be, especially when it concerns events that are meant to be enjoyable experiences. While we empathise with the situation you've described, there might be a mix-up with the company you intended to contact.

To ensure your concerns are addressed by the correct organisation, we kindly request that you review the details of your experience and reach out to the appropriate company. Additionally, if the review was indeed intended for a different company, we would greatly appreciate it if you could remove or update the review to reflect this.

If you have any further details or if there's anything else you believe our team can assist you with, please don't hesitate to reach out to us directly at info@superstars.co.uk. We are committed to providing exceptional service and are here to help in any way we can.

Thank you for your understanding and assistance in resolving this matter. We hope your concerns get addressed promptly by the correct company.

The Superstars Team

Rated 5 out of 5 stars

Couldn't have been more helpful

Succesfully bid on a charity item at the recent Shooting Star Ball and the team at Superstars were excellent in dealing with arrangements and getting us the dates we wanted for travelling. A pleasure to deal with such an accomodating team.

thanks

18 December 2023
Unprompted review
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Reply from Superstars

Hi Patrick, thank you for kind feedback, it is greatly appreciated. We hope you have a fantastic trip and would be delighted to help with anything you may need in the meantime. Thanks, Team Superstars.

Rated 5 out of 5 stars

Amazing. Highly recommended.

We set up our Charity Christmas Auction with Superstars after much research and speaking with other charities. Through every stage of the auction process Superstars were amazing, in particular Jude Mawbey​​​​, who was our main contact and helped set up our auction page.
I can't recommend Superstars enough, we will definitely be using them again in the future.

30 November 2023
Unprompted review
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Reply from Superstars

Hi Summer, it was our absolute pleasure at host your auction. We would like to thank you for your lovely feedback, and we look forward to working together soon.
Thanks, Team Superstars

Rated 5 out of 5 stars

Superstars are very easy to work with

Superstars are very easy to work with, pro-active, supportive and efficient with great prizes within their inventory

6 October 2023
Unprompted review
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Reply from Superstars

Hi John, thank you for your great feedback, it is much appreciated, and we look forward to working with you again in the future. Thanks, Team Superstars!

Rated 5 out of 5 stars

Superstars bring excellence to having fun

Superstars find a way to deliver a great experience.
We have travelled the world and done many events via the team at Superstars - from Formula 1 and other sports events, to meals in the finest restaurants, to unusual trips like truffle hunting with dogs in Italy and on every occasion the event has run smoothly and been excellently delivered and managed. Thank you team S!

25 October 2023
Unprompted review
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Reply from Superstars

Hi Lianne, it has been our pleasure to organise your trips for you. We would like to thank you for your kind feedback, and we look forward to seeing you again soon.
Thank you, Team Superstars!

Rated 5 out of 5 stars

Rugby World Cup Quarter Final Package Marseille

The whole process was amazing.

We got the train down to Marseille from Aix en Province at 2.00pm, tube to the stadium.

A quiet sharpener before we were allowed in the Du Manoir Lounge, bar opened at 3.00pm and we had a wonderful time (saucisson and cheese and bread as one of the nibbles before the match).

Seats were outstanding as was the rugby (thank the Good Lord!).

After match, sit down dinner was delicious together with the wine/champers beer, the other 6/8 people on our table were fantastic fun.

When everything finished, we were all given a world cup rugby ball as a take away present.

We then got a taxi back to Aix en Province and saw the second half of the France v SA match back in our hotel

Would thoroughly recommend the experience to anybody interested in having a really nice day out at the rugby.

All the team at Superstars (from Ed at the top....yes he did take an interest, to James who sorted our package out and checked everything was in order when we were in France) were fantastic.

Many thanks.

Mike

15 October 2023
Unprompted review
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Reply from Superstars

Hi Mike, we are so pleased you had an incredible time at the Rugby and enjoyed the whole experience.
We hope we will see you again soon! Thank you, Team Superstars!

Rated 5 out of 5 stars

Lamborghini Experience

I bought the Lamborghini experience at an auction, and I am so glad I did!

Unfortunately, due to reasons beyond Superstars control, the trip had to be cancelled several times, which was frustrating. But communication from Superstars was first class, always very polite and quick to respond.

As for the experience – WOW!!

The Lamborghini factory tour was amazing, I was blown away and I could have stayed in the factory all day, it was so interesting.

Then meeting Fabio Lamborghini, Fabio has an incredible depth of knowledge and a beautiful passion about Lamborghini. Lunch was very relaxing, and we thoroughly enjoyed Fabio’s company, a real character.

We will be returning 😊

10 October 2023
Unprompted review
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Reply from Superstars

Thank you so much for your kind feedback, we are thrilled you enjoyed your Lamborghini experience. We really appreciate hearing about your trip and the memories made. We hope to see again in the future. Thanks, Team Superstars!

Rated 5 out of 5 stars

Excellent

We engaged Superstars to run a charity auction at The National Cyber awards and found them to be completely professional and the process to be seamless.

25 September 2023
Unprompted review
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Reply from Superstars

Hi Fergus, thank you for your kind feedback, it is much appreciated. We hope we can assist you again in the future!
Thanks, team Superstars!

Rated 5 out of 5 stars

What a fantastic service Superstars…

What a fantastic service Superstars offer. Right from the beginning from choosing the charity auction lots to producing the auction brochure to running everything on the night it was really first class.

I would definitely use them again and would highly recommend there services for anyone organising a fund raising event.

29 September 2023
Unprompted review
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Reply from Superstars

Hi Phil, thank you very much for valued feedback, it is greatly appreciated. It was our pleasure to help fundraise with you.
We look forward to seeing again in the future. Thanks, team Superstars!

Rated 5 out of 5 stars

Fantastic classic sports car rally!

Superstars organised a fantastic classic sport car rally for a party of 10 of us in the south of France. From start to finish it was truly superb. Organisation excellent. team on the day fantastic. Beautiful Cars in tiptop condition. Excellent and varied route chosen with a magnificent lunch in an idyllic village in the hills. Could not fault. Will definitely use again.

12 September 2023
Unprompted review
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Reply from Superstars

Thank you so much for your lovely feedback, we greatly appreciate it. We are delighted you had a fantastic experience on your private road rally with us, and we hope to see you again in the future. Thank you, Team Superstars!

Rated 5 out of 5 stars

Classic car rally, Provence

George from Superstars was as it says on the tin an absolute superstar and made the whole experience an unforgettable couple of days. Can't recommend more highly the S. France classic car rally.

10 September 2023
Unprompted review
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Reply from Superstars

Hi Robin, we are so please you enjoyed your road rally with us and want to thank you so much for your kind feedback. We hope to see you again soon! Thanks, Team Superstars!

Rated 5 out of 5 stars

Classic car rally South of France

We bid for and won a classic car rally experience in Provences and it was fantastic, superstars did a great job organising everything, George looked after us superbly, Matt and the boys and girls from Provence classics were just great, the whole experience was so good we would recommend to anyone and are currently saving up to do it again…..

11 September 2023
Unprompted review
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Reply from Superstars

Hi Andy, we are so pleased to hear you had an amazing time on our South of France road rally and thank you for your positive feedback. We can’t wait to see you again in the future! Thanks, team Superstars!

Rated 5 out of 5 stars

Superstars are superstars!!!

The superstars team were absolute superstars from start to finish! Large choice of prizes, guidance throughout the whole process and really helpful on the day. Very professional service and have employed their services again this year.

30 September 2022
Unprompted review
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Reply from Superstars

Thank you so much for your great feedback, it is much appreciated. We are looking forward to working with you again soon. Thanks, team Superstars!

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