No complaints with Superspares other than their choice of delivery services. Two parcels dispatched on the same day and time from them, one with Aust Post, the other with Aramex. Aust Post delivered o... See more
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
My dealings with Superspares have always been positive. They have a great range of products for a wide variety of vehicles. Their online platform is simple to use, listing the parts that are availa... See more
Company replied
Quick to find the part I needed which was quite specific for an older and relatively uncommon vehicle (2009 Grandis VRX), especially after failed attempts from my mechanic and SuperCheap. Fast checkou... See more
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Really reliable and genuine company. I ordered more than two items, but one of them turned out to be the wrong model. It was a set of brake pads, and I had already opened the seal to try and fit them... See more
Company replied
Company details
- #10 of 15 best companies in Auto Parts Store
- #7 of 14 best companies in Car Accessories Store
About Superspares
Written by the company
Superspares is a trusted Australian online retailer for auto parts, accessories, and performance upgrades. Our wide range covers replacement parts, 4WD upgrades, detailing products, and vehicle protection from leading brands such as Bosch, DBA, Ryco, and Penrite.
Superspares make it simple to shop online with fast nationwide shipping and free delivery on orders $99 and above. Every purchase is backed by a 30-day return policy, giving customers peace of mind.
With clear product information, competitive pricing, and reliable service, Superspares is committed to helping drivers keep their vehicles running smoothly and looking their best.
Our promise to you
Written by the company
- Super brands at super value!
- Superspares stands by the quality of its products, all of which come with the assurance of the manufacturer's warranty. We act as the intermediary between you and the manufacturer during a claim.
Our Shipping Guarantee
How soon will I get my order?
Once your payment is confirmed, weʼll dispatch your order within 1-2 business days. Youʼll receive a tracking number by email once your order is on its way. You can also check your order status anytime via our Track Order page.
For special order items or products with longer lead times, there may be delays before dispatch. If this happens, our team will contact you directly to provide updates.
However, large and bulky items (such as Bull Bars, Steel Trays, Lift Kits) may incur additional freight charges not shown at checkout.
Deliveries to rural or remote areas might also attract extra fees. For heavy, oversized, or remote shipments, our customer service team will reach out to confirm any adjustments.
While we absorb a large portion of shipping costs, customers are responsible for additional charges based on delivery location and order size.
For special order items or products with longer lead times, there may be delays before dispatch. If this happens, our team will contact you directly to provide updates.
How are shipping rates calculated?
Shipping costs are based on the size and weight of your order.However, large and bulky items (such as Bull Bars, Steel Trays, Lift Kits) may incur additional freight charges not shown at checkout.
Deliveries to rural or remote areas might also attract extra fees. For heavy, oversized, or remote shipments, our customer service team will reach out to confirm any adjustments.
While we absorb a large portion of shipping costs, customers are responsible for additional charges based on delivery location and order size.
Contact info
159 woodpark RD, 2164, SMITHFIELD - NSW, Australia
- 1300 791 058
- sales@superspares.com.au
- superspares.com.au
Trust Superspares for Automotive Parts
4.1
Great
437 reviews
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The worst online order experience I've…
The worst online order experience I've had in a very long time. My order delivery was delayed by a week without any explanation and I tried numerous times to speak with someone who could give me actual answers but I was repeatedly told that no one was available. I will never order through this site again and I would encourage others not to as well.
Update: They posted a reply saying they regret the issue but they still couldn't pick up the phone and call me to see if they could help or to apologise personally? Nothing but a hollow apology to try and make themselves look better.
4 January 2026
Reply from Superspares
We regret to hear about the issues you experienced with your delayed order and the difficulty reaching our team. We appreciate you bringing this to our attention. We are looking into what occurred to prevent similar situations in the future.
I ordered front and rear rotor disc for…
I ordered front and rear rotor disc for my Landcruiser and it was advertised free shipping. I received a phone call to say the weight was to heavy and it was going to cost me an extra$120 to freight to Dalwallinu. I told the lady buss off freight it to Malaga then as it should be free into Perth. I received an email to say it would only cost an extra $41 dollars, so I paid it today and in the mail today 08/01 I received 1 x set of Rotor's left &right when I ordered front and rear rotors Left and Right. Is the other set still coming or have I been scammed by a well know company?? please review my order and refund me at least my $41 I've just paid for extra Freight expense.
False advertise could cost you a lot, free shipping is why I brought from Super Spares. I need a good refund to reverse my Experience with Super Spares
26 December 2025
Reply from Superspares
We appreciate you bringing this to our attention. We regret to hear about the shipping charge and the incomplete order. We'll review your order details and investigate the freight discrepancy. We'll also look into the missing rotor set to ensure you receive everything you ordered.
The parts don't work
The parts don't work. Bought window winders one side works in the wrong direction and the other doesn't.
19 November 2025
Reply from Superspares
We appreciate you bringing this to our attention. We're sorry the window winders aren't working correctly. We will investigate this issue to ensure our parts meet expectations.
Reply from Superspares
We're happy to hear that our shipping was timely and the correct parts were delivered. Thank you for your positive feedback!
Reply from Superspares
We're happy our website is easy to use and our prices are good. Thank you for your positive feedback!
Superspares after sales help was…
Superspares after sales help was fantastic when transport courier lost my package during transit.
19 December 2025
Reply from Superspares
We appreciate your positive feedback. We are happy to hear that our after-sales support was helpful in resolving the issue with the lost package during transit.
Order still not received
Received the shocks fast but im still waitingnon the springs and im so confused as to why 2 different courier were used and not all sent in the same box
14 December 2025
Reply from Superspares
We appreciate you bringing this to our attention. We are sorry that your order was split and delivered by different couriers. We will look into the reason for the separate shipments to improve our processes.
Reply from Superspares
We're happy to hear that you found what you were looking for easily. Thank you for your positive feedback; we appreciate it.
Wish I could write something positive…
Wish I could write something positive but I can't. I ordered a fuel pump that supposed to be in stock on 28 December than received a message that the order require 3-4 extra business days than I contacted again the customer services which advise that order will be ready sometimes this week in the meanwhile I am still waiting. I am writing this on 7 January late afternoon.
28 December 2025
Reply from Superspares
We regret to hear about the delay with your fuel pump order. We know waiting longer than expected is frustrating. We're looking into the matter to see how we can prevent similar issues in the future. We appreciate your feedback.
have not recieved item the post is…
have not recieved item the post is extremely slow
30 December 2025
Reply from Superspares
We regret that you have not received your item and that the delivery is slow. We'll investigate the matter with our postal service right away.
great price
great price, received in record time and exactly what I ordered.
Brilliant!
27 December 2025
Reply from Superspares
We're happy to hear that you received exactly what you ordered so quickly and at a great price. Thank you for your positive feedback; we appreciate it!
No tracking number supplied
No tracking number supplied
Ordered on 22/12 now its 7/1 and still hasn't arrived
22 December 2025
Reply from Superspares
We regret that you have not received your order and did not get a tracking number. We will investigate this delivery issue to determine what occurred with your order.
I disliked how long shipping takes…
Good service but I disliked how long the shipping takes and very little information on how to choose express postage. I don’t mind having an option of paying extra to get the product earlier
5 January 2026
Reply from Superspares
We appreciate your feedback and we're sorry our shipping times and express postage options were not satisfactory. We'll review how we present this information to improve clarity and the overall experience.
Great deals packages and products
Great deals packages and products, dispatched from warehouse quick, would of been full 5 star but the courier company is shocking...
30 December 2025
Reply from Superspares
We're happy to hear that you liked our deals and quick dispatch. We appreciate your feedback and we'll look into the courier issues you experienced. Thanks for your review.
Customer service
Customer service. Delivery time , no response for days via email , over priced part considering I could have got it quicker through any other company
1 January 2026
Reply from Superspares
We appreciate you bringing this to our attention. We are sorry to hear that our customer service and delivery time did not meet your expectations, and that you found our part overpriced. We will review your feedback to improve our services.
made order on the 4th and 2days still not picked
I have made a order on the 4th and today the 6th it is still in Pick mode , I expect a order to be picked the same day and send on its way immediately like most other shops do hope this is a one of.
4 January 2026
Reply from Superspares
We appreciate you taking the time to share your experience. We are sorry to hear that your order has not been processed as quickly as you expected. We will review our order fulfillment process to improve our efficiency.
Ordering was nice and simple fast check…
Ordering was nice and simple fast check out waiting on delivery
4 January 2026
Reply from Superspares
We're happy to hear that ordering was simple and checkout was fast! We appreciate your feedback and hope you enjoy your delivery.
You guys always respond fairly quick to…
You guys always respond fairly quick to questions
28 December 2025
Reply from Superspares
We're happy to hear that you appreciate our quick responses to your questions. Thank you for your positive feedback; it means a lot to us.
Reply from Superspares
We appreciate your feedback and are glad you found our site easy to use with a great range of products.
On December 28th I bought some parts…
On December 28th I bought some parts for my car but they haven't arrived. That says a lot about them not being responsible with the customer.
27 December 2025
Reply from Superspares
We regret to hear that your car parts, purchased on December 28th, have not yet arrived. We apologize for any inconvenience caused by the delay. We value your business and will look into this matter to improve our service.
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