No complaints with Superspares other than their choice of delivery services. Two parcels dispatched on the same day and time from them, one with Aust Post, the other with Aramex. Aust Post delivered o... See more
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
My dealings with Superspares have always been positive. They have a great range of products for a wide variety of vehicles. Their online platform is simple to use, listing the parts that are availa... See more
Company replied
Quick to find the part I needed which was quite specific for an older and relatively uncommon vehicle (2009 Grandis VRX), especially after failed attempts from my mechanic and SuperCheap. Fast checkou... See more
Company replied
Really reliable and genuine company. I ordered more than two items, but one of them turned out to be the wrong model. It was a set of brake pads, and I had already opened the seal to try and fit them... See more
Company replied
Company details
- #10 of 15 best companies in Auto Parts Store
- #7 of 14 best companies in Car Accessories Store
About Superspares
Written by the company
Superspares is a trusted Australian online retailer for auto parts, accessories, and performance upgrades. Our wide range covers replacement parts, 4WD upgrades, detailing products, and vehicle protection from leading brands such as Bosch, DBA, Ryco, and Penrite.
Superspares make it simple to shop online with fast nationwide shipping and free delivery on orders $99 and above. Every purchase is backed by a 30-day return policy, giving customers peace of mind.
With clear product information, competitive pricing, and reliable service, Superspares is committed to helping drivers keep their vehicles running smoothly and looking their best.
Our promise to you
Written by the company
- Super brands at super value!
- Superspares stands by the quality of its products, all of which come with the assurance of the manufacturer's warranty. We act as the intermediary between you and the manufacturer during a claim.
Our Shipping Guarantee
How soon will I get my order?
Once your payment is confirmed, weʼll dispatch your order within 1-2 business days. Youʼll receive a tracking number by email once your order is on its way. You can also check your order status anytime via our Track Order page.
For special order items or products with longer lead times, there may be delays before dispatch. If this happens, our team will contact you directly to provide updates.
However, large and bulky items (such as Bull Bars, Steel Trays, Lift Kits) may incur additional freight charges not shown at checkout.
Deliveries to rural or remote areas might also attract extra fees. For heavy, oversized, or remote shipments, our customer service team will reach out to confirm any adjustments.
While we absorb a large portion of shipping costs, customers are responsible for additional charges based on delivery location and order size.
For special order items or products with longer lead times, there may be delays before dispatch. If this happens, our team will contact you directly to provide updates.
How are shipping rates calculated?
Shipping costs are based on the size and weight of your order.However, large and bulky items (such as Bull Bars, Steel Trays, Lift Kits) may incur additional freight charges not shown at checkout.
Deliveries to rural or remote areas might also attract extra fees. For heavy, oversized, or remote shipments, our customer service team will reach out to confirm any adjustments.
While we absorb a large portion of shipping costs, customers are responsible for additional charges based on delivery location and order size.
Contact info
159 woodpark RD, 2164, SMITHFIELD - NSW, Australia
- 1300 791 058
- sales@superspares.com.au
- superspares.com.au
Trust Superspares for Automotive Parts
4.1
Great
438 reviews
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Reply from Superspares
We're happy to hear that you received what you expected and that you are enjoying our products! Thank you for your positive feedback!
Excellent
Ordered a set of front bearings for an older Mazda ute.
Arrived in perfect order and fit perfect
Good quality and good price.
7 January 2026
Reply from Superspares
We're happy to hear that the front bearings for your Mazda ute arrived in perfect order and were a perfect fit! We appreciate your feedback on the good quality and price.
Reply from Superspares
We're happy to hear that our site was easy to use and that our delivery communication was very good. Thank you for your positive feedback!
Very Poor Communication – Order Lost and No Transparency
I rarely leave negative reviews, but my experience with Sparesbox has been extremely disappointing.
I placed an order for MAXTRAX MK2 Recovery Tracks back in November. Weeks passed with no shipment updates, and despite repeatedly asking for a tracking number, Sparesbox never provided one. Instead of clear communication, my messages were ignored for days at a time. When I finally got a reply, the order was suddenly deemed “lost in transit,” yet no one had ever given me the tracking number in the first place to verify this.
When I asked again for transparency, the responses I received felt dismissive, and at one point I was even told they “didn’t appreciate the language,” despite me simply asking for honesty after being ignored multiple times. Customer service should not accuse the customer of wrongdoing just for requesting basic information.
A replacement was eventually arranged, with a promise that it would be dispatched by 22/01, but given the previous lack of communication, I’ve been left with very little confidence.
Overall, this experience showed poor communication, lack of transparency, and slow customer support. I hope Sparesbox improves their service, because this has been unnecessarily frustrating.
11 January 2026
Reply from Superspares
We appreciate you sharing your experience. We're very sorry to hear about the issues with your order and the lack of communication. We'll investigate what happened with the tracking and the responses you received. Our aim is to ensure a smoother process. We value your feedback.
Took over 10 days to ship and received…
Took over 10 days to ship and received the wrong part.
Still waiting for the part, has been 14 days in total
31 December 2025
Reply from Superspares
We regret that your order took over ten days to ship and that you received an incorrect part. We are sorry for the delay and the error and are looking into this. We appreciate your feedback.
Prompt delivery and service
Prompt delivery and service. Correct parts supplied and great value.
10 January 2026
Reply from Superspares
We're happy to hear that you received prompt delivery and service, and that the parts supplied met your needs at a great value. Thank you!
Good quality brand shocks
Good quality brand shocks, which I have used before, all at a fair price.
10 January 2026
Reply from Superspares
We're happy to hear that you find our brand shocks to be of good quality and fairly priced. Thank you for your continued support and positive feedback!
Reply from Superspares
We're happy to hear that you received your order quickly! Thank you for your positive feedback; we appreciate your intention to use our services again.
Quality and fast
Purchased some hoses. They arrived very fast and were banded together. A bit squashed into the box but no issues due to the material I purchased. Would buy from again!
9 January 2026
Reply from Superspares
We appreciate you purchasing hoses from us. We are happy to hear that they arrived quickly. We've noted your feedback about the packaging, and we'll work to improve our process. Thanks again!
Reply from Superspares
We're happy to hear that you are satisfied with our prices and fast delivery. Thank you for being a repeat customer; we appreciate it!
had a slight transportation issue with…
had a slight transportation issue with my package but besides that everything is great this website has great prices and fast shipping, i definitely recommend
9 January 2026
Reply from Superspares
We appreciate your feedback and are glad you had a positive experience with our prices and shipping speed. We regret to hear about the transportation issue with your package.
VZ SV6 L/H Tail Light
Buyer notified of re-stock of item & availability to buy for 2nd time, item purchased & paid for only to be contacted again by the seller saying they had nil stock & a refund would be offered, item "again" re-listed without stock availability being verified.
7 January 2026
Reply from Superspares
We appreciate you bringing this to our attention. We regret that you were informed of a restock, purchased the item, and then were told it was unavailable, especially with the item being relisted. We are looking into how our stock availability is verified to prevent this from happening again.
Did not receive the item
Did not receive the item. 8 days later I ring and has nog been dispatched. Very poor service, I needed it by the 18 to go away towing our boat but now I can’t.
Order on the 8th. Very poor service.
7 January 2026
Reply from Superspares
We regret that your order did not arrive and was not dispatched as expected. We know this has impacted your travel plans, and we are sorry for the poor service you experienced. We'll investigate what occurred with your order to prevent this from happening again. Thank you for your feedback.
I didnt get the stock as Iit was no…
I didnt get the stock as Iit was no longer stocked, however the response for a refund was swift & trouble free
6 January 2026
Reply from Superspares
We appreciate your feedback. We are happy to hear that the refund process was swift and trouble-free after the item was no longer available.
Don't advertise parts when they are not available. Waste of time
Parts ordered not available. Waste of time. Would not use this business again.
11 January 2026
Reply from Superspares
We regret that the parts you ordered were unavailable, and we appreciate your feedback. We'll review our inventory to prevent this issue from recurring.
Correct parts at a good price
Correct parts at a good price, and to the front door delivery
7 January 2026
Reply from Superspares
We're happy to hear that you received the correct parts promptly and at a good price. Thank you for your positive feedback!
Yes great company
Yes great company, had what I wanted and was a good price and fast postage
15 October 2025
Reply from Superspares
We're happy to hear that you had a positive experience with our company! We appreciate your kind words regarding our products, prices, and delivery.
Reply from Superspares
We are happy to hear that you received good quality spares and super service. Thank you for your positive feedback; we appreciate it.
delivered quickly as ordered
5 January 2026
Reply from Superspares
We're happy to hear that your order was delivered quickly and as expected. We appreciate your positive feedback very much.
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