I found the ordering system very easy to use, and I was constantly kept up to date with every step of the process, and even after the item was delivered. I've found the mattress topper to be firmer th... See more
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Review summary
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Ordering this mattress topper was easy! I did ask a question about which one to order, and I'm really impressed to say the info I received was spot on!! The topper & 2 free pillows arrived quickly too... See more
I’m so glad I came across this company! After reading the reviews, I decided to try the Quilt 365 Insert and wow, it’s toasty warm. I won’t be needing my electric blanket this winter. I actually find... See more
Company replied
I wasn't getting much sleep due to my uncomfortable mattress and my sore back so when I saw the advertisement on TV I decided to try this. To my amazement I slept like a log that night and woke up f... See more
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Company details
- #11 of 12 best companies in Bedding Store
- #4 of 5 best companies in Bed Shop
- #9 of 10 best companies in Bedroom Furniture Store
- #6 of 9 best companies in Mattress Store
About Super Sleeper Pro™
Written by the company
At Super Sleeper Pro, we’re passionate about helping Australians sleep better, live healthier, and feel more comfortable every day. With a focus on innovation and quality, we offer a curated range of sleep and comfort solutions - from premium mattress toppers and pillows to ergonomic bedding accessories.
We’re proud to be a trusted name in sleep technology, serving thousands of happy customers across Australia. Our commitment to customer satisfaction is at the heart of everything we do, and we strive to provide exceptional service, fast delivery, and ongoing support.
Discover the Super Sleeper Pro difference, where comfort meets quality and better sleep begins.
🇦🇺 Premium Australian Support
Written by the company
- Australian based customer support team
- Sleep easy knowing our Sydney-based support team is on hand to help, whenever you need it. Fast, friendly, and always just a call or message away.
✅ Up to 180 Night Trial
Not loving it? Send it back for a full refund.
Love it or return it - simple! With our Sleep Trial of up to 180 days (depending on the product), you can try Super Sleeper Pro risk-free and see why thousands are already raving.
Contact info
301/209 Oxford St, Bondi Junction 2022, NSW, Australia, Australia
- +61 2 9387 4100
- support@supersleeperpro.com.au
- supersleeperpro.com.au
Sleep just got better.
4.2
Great
793 reviews
Replied to 96% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
I have had a very sore back for many…
I have had a very sore back for many weeks, my bed is only a few months old, I thought maybe it was to hard a mattress for me, I saw the add on a marshmellow feeling mattress topper and thought it had to be worth a try, it's now been 1 week since I put it on my bed and I am definitely feeling a difference in the level of pain and discomfort, I look forward to the coming week, I am sure that it has helped immensely.
2 April 2026
Reply from Super Sleeper Pro™
Hi Debbie,
Thank you for your feedback!
We’re so pleased to hear you’re already noticing a positive difference in your comfort and back pain after just one week with the Marshmallow Mattress Topper. That’s exactly the kind of relief and support we hope it can provide.
We really appreciate you taking the time to share your experience and hope you continue to feel even more improvement in the weeks ahead.
Warm regards,
The Super Sleeper Pro Team
Change to Marshmallow topper
I got the tri line super sleeper pro and had trouble so I returned it as it was too soft on a new mattress with a topper built in. I have since got the Marshmallow topper and I find it fabulous on a bed with a fairly soft topper built in. No more pressure points like hips and shoulders.
9 April 2026
Reply from Super Sleeper Pro™
Hi Malcolm,
Thank you for your feedback!
We’re sorry to hear the Super Sleeper Pro wasn’t the right fit for your setup, but we’re really pleased to hear the Marshmallow Topper has worked much better for you. It’s great to know it’s helping relieve pressure points and providing you with a more comfortable sleep.
We really appreciate you taking the time to share your experience and are glad you’ve found a solution that suits your needs.
Warm regards,
The Super Sleeper Pro Team
Loved the softness of the topper
Loved the softness of the topper. Having great nights’ sleep.
30 March 2026
Reply from Super Sleeper Pro™
Hi Mirian,
Thank you for your feedback!
We’re so pleased to hear you’re loving the softness of your topper and enjoying great nights’ sleep—that’s exactly what we aim for.
We really appreciate you taking the time to share your experience and hope you continue to sleep comfortably.
Warm regards,
The Super Sleeper Pro Team
Reply from Super Sleeper Pro™
Hi Joyce,
Thank you for your feedback!
We’re so pleased to hear you’re finding it comfortable—that’s exactly what we aim for.
We really appreciate you taking the time to share your experience and hope you continue to enjoy your purchase.
Warm regards,
The Super Sleeper Pro Team
I finally found a toppa that doesn't go…
I finally found a toppa that doesn't go hard over night
2 April 2026
Reply from Super Sleeper Pro™
Hi Margaret,
Thank you for your feedback!
We’re so pleased to hear you’ve finally found a topper that stays comfortable through the night—that’s exactly the experience we aim to provide.
We really appreciate you taking the time to share your experience and hope you continue to enjoy a restful sleep.
Warm regards,
The Super Sleeper Pro Team
Reply from Super Sleeper Pro™
Hi Susan,
Thank you for your feedback!
We’re so pleased to hear you had a great experience and that this has been one of the best purchases you’ve made—that means a lot to us.
We really appreciate you taking the time to share your kind words and hope you continue to enjoy your purchase.
Warm regards,
The Super Sleeper Pro Team
I was not aware that the bed was going…
I was not aware that the bed was going to be a king size bed, however this was arranged by DVA without consultation with me. I am happy for the fact of getting a bed where I am back in the same room with my wife. The bed itself is great but for my wife we have had to buy extra sheets and the fact that it's a king size and my wife is only 5 foot tall she cannot make the bed without help. It realy think it is too big. We thought that a Queen size is what we were going to get, but nevertheless we have acquired the sheets etc. just to get on with life.
24 March 2026
Reply from Super Sleeper Pro™
Hi Doug,
Thank you for taking the time to share your feedback.
We’re pleased to hear you’re happy with the product and that it’s helped bring you and your wife back into the same room—that’s really lovely to hear.
We’re sorry to hear about the inconvenience regarding the bed size and the extra sheets required. While we don’t supply beds, we do understand how important it is for bedding and accessories like sheets and mattress toppers to suit individual needs and setups.
We really appreciate you sharing your experience with us, and we’ll pass your feedback on to the relevant team.
Warm regards,
The Super Sleeper Pro Team
I am still waiting for my delivery of…
I am still waiting for my delivery of the water mellow super pro. It is three weeks since I placed my order
When will I get the goods???
Dianne Mortensen
1 April 2026
Reply from Super Sleeper Pro™
Hi Dianne,
Thank you for your feedback, Dianne.
We’re very sorry to hear you’re still waiting for your order and understand how frustrating a delay of this length must be. That’s not the experience we want for our customers.
As we don’t have your order details here, we’re unable to check the status directly, but we’d really like to get this resolved for you as quickly as possible. Please contact our customer service team with your order number so we can investigate your delivery and provide a clear update.
Warm regards,
The Super Sleeper Pro Team
Reply from Super Sleeper Pro™
Hi Susan,
Thank you for your wonderful feedback!
We’re thrilled to hear your topper feels like pure heaven—that’s exactly the level of comfort we aim to deliver.
We really appreciate you taking the time to share your experience and hope you continue to enjoy many restful, cosy nights.
Warm regards,
The Super Sleeper Pro Team
Reply from Super Sleeper Pro™
Hi Rhonda,
Thank you for your feedback.
We’re sorry to hear the topper wasn’t as soft as you were hoping for. Comfort can be quite personal, and we understand that preferences can vary.
If you’d like, our team would be happy to provide guidance on getting the most out of your topper or discuss any available options that may better suit your comfort needs.
We appreciate you taking the time to share your thoughts.
Warm regards,
The Super Sleeper Pro Team
Absolutely superior service
Absolutely superior service ! The purchase ! The postage ! The product itself !
Absolutely super !
1 April 2026
Reply from Super Sleeper Pro™
Hi Paul,
Thank you for your amazing feedback!
We’re absolutely delighted to hear you had such a positive experience across your purchase, delivery, and the product itself—that’s exactly what we strive for.
We truly appreciate your enthusiasm and support, and we hope you continue to enjoy your purchase.
Warm regards,
The Super Sleeper Pro Team
Reply from Super Sleeper Pro™
Hi Gail,
Thank you for your feedback.
We’re sorry to hear your topper feels a bit lumpy—that’s not the experience we want for our customers. Sometimes this can happen if the filling hasn’t fully settled after unpacking.
We recommend giving it a good shake and allowing it some time to fully expand and even out. If the issue continues, please feel free to reach out to our customer service team with your order details so we can assist further.
We appreciate you bringing this to our attention.
Warm regards,
The Super Sleeper Pro Team
Reply from Super Sleeper Pro™
Hi Michael,
Thank you for your feedback!
We’re so pleased to hear you’re finding it soft and relaxing—that’s exactly the comfort we aim to provide.
We really appreciate you taking the time to share your experience and hope you continue to enjoy many restful nights.
Warm regards,
The Super Sleeper Pro Team
Reply from Super Sleeper Pro™
Hi George,
Thank you for your feedback!
We’re so pleased to hear your partner loves the Marshmallow Topper—that’s exactly the kind of comfort we aim to deliver.
We really appreciate you taking the time to share your experience and hope you both continue to enjoy many cosy, restful nights.
Warm regards,
The Super Sleeper Pro Team
Reply from Super Sleeper Pro™
Hi Raymond,
Thank you for your feedback!
We’re so pleased to hear you experienced prompt, quick delivery and that the product has proven to be of great quality—that’s exactly what we aim for.
We really appreciate you taking the time to share your experience and hope you continue to enjoy your purchase.
Warm regards,
The Super Sleeper Pro Team
very comfortable
31 March 2026
Reply from Super Sleeper Pro™
Hi Susan,
Thank you for your feedback!
We’re so pleased to hear you’re finding it very comfortable—that’s exactly what we aim for.
We really appreciate you taking the time to share your experience and hope you continue to enjoy many restful nights.
Warm regards,
The Super Sleeper Pro Team
Prompt delivery,
28 March 2026
Reply from Super Sleeper Pro™
Hi Sue,
Thank you for your feedback!
We’re so pleased to hear your delivery was prompt—that’s exactly the service we aim to provide.
We appreciate you taking the time to share your experience and hope you enjoy your purchase.
Warm regards,
The Super Sleeper Pro Team
Delivery came day and time that I was
Delivery came day and time that I was informed by sms.
Have not tried product as purchased for a gift
22 April 2026
Reply from Super Sleeper Pro™
Hi Norma,
Thank you for your feedback!
We’re very pleased to hear your delivery arrived exactly on the day and time you were informed via SMS—that’s exactly the reliable service we aim to provide.
We understand you haven’t had the chance to try the product yet as it was purchased as a gift. We hope it’s well received and brings great comfort to the recipient.
Warm regards,
The Super Sleeper Pro Team
Very comfy and has made my hard…
Very comfy and has made my hard mattress so much better. Thank you
29 March 2026
Reply from Super Sleeper Pro™
Hi Cathie,
Thank you for your feedback!
We’re so pleased to hear you’re finding it very comfy and that it has made your mattress much more comfortable—that’s exactly what we aim for.
We really appreciate you taking the time to share your experience and hope you continue to enjoy the added comfort.
Warm regards,
The Super Sleeper Pro Team
I ordered one super sleeper & you…
I ordered one super sleeper & you automatically charged me for two (2). I immediately realised that your had charged me for two & sent a msg within the hour of ordering it. (No Reply) asked to cancel one of them that I was chard-ged for, & later the next day received an email saying it was too late. Some efficiency on your part, it didn’t take too long to process the payment but to cancel within the hour. NOT HAPPY
LEONE
31 March 2026
Reply from Super Sleeper Pro™
Hi Leone,
Thank you for your feedback, Leone.
We’re sorry to hear about your experience and understand your frustration regarding the duplicate order. We appreciate you reaching out shortly after placing the order.
Our system is designed for fast processing and dispatch to ensure orders are shipped as quickly as possible, which can sometimes mean changes or cancellations are difficult to action once the order has begun processing. We understand this can be disappointing when a change is needed shortly after ordering.
We always encourage customers to double-check their order details at checkout, but we also recognise how easy it is for mistakes to happen. We appreciate your understanding regarding the speed of our fulfilment process.
If you haven’t already, please contact our customer service team with your order details and we will do our best to assist where possible.
Warm regards,
The Super Sleeper Pro Team
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