I found the ordering system very easy to use, and I was constantly kept up to date with every step of the process, and even after the item was delivered. I've found the mattress topper to be firmer th... See more
Company replied
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Ordering this mattress topper was easy! I did ask a question about which one to order, and I'm really impressed to say the info I received was spot on!! The topper & 2 free pillows arrived quickly too... See more
I’m so glad I came across this company! After reading the reviews, I decided to try the Quilt 365 Insert and wow, it’s toasty warm. I won’t be needing my electric blanket this winter. I actually find... See more
Company replied
I wasn't getting much sleep due to my uncomfortable mattress and my sore back so when I saw the advertisement on TV I decided to try this. To my amazement I slept like a log that night and woke up f... See more
Company replied
Company details
- #11 of 12 best companies in Bedding Store
- #4 of 5 best companies in Bed Shop
- #9 of 10 best companies in Bedroom Furniture Store
- #6 of 9 best companies in Mattress Store
About Super Sleeper Pro™
Written by the company
At Super Sleeper Pro, we’re passionate about helping Australians sleep better, live healthier, and feel more comfortable every day. With a focus on innovation and quality, we offer a curated range of sleep and comfort solutions - from premium mattress toppers and pillows to ergonomic bedding accessories.
We’re proud to be a trusted name in sleep technology, serving thousands of happy customers across Australia. Our commitment to customer satisfaction is at the heart of everything we do, and we strive to provide exceptional service, fast delivery, and ongoing support.
Discover the Super Sleeper Pro difference, where comfort meets quality and better sleep begins.
🇦🇺 Premium Australian Support
Written by the company
- Australian based customer support team
- Sleep easy knowing our Sydney-based support team is on hand to help, whenever you need it. Fast, friendly, and always just a call or message away.
✅ Up to 180 Night Trial
Not loving it? Send it back for a full refund.
Love it or return it - simple! With our Sleep Trial of up to 180 days (depending on the product), you can try Super Sleeper Pro risk-free and see why thousands are already raving.
Contact info
301/209 Oxford St, Bondi Junction 2022, NSW, Australia, Australia
- +61 2 9387 4100
- support@supersleeperpro.com.au
- supersleeperpro.com.au
Sleep just got better.
4.2
Great
788 reviews
Replied to 96% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Better sleep
After getting the marshmallow topper the bed is so much comfortable and warm and snug. A lot cheaper than replacing our mattress. Love it xx
9 April 2026
Reply from Super Sleeper Pro™
Thank you so much 😊
We’re absolutely thrilled to hear your bed is now so much more comfortable, warm, and snug — and even better that it’s been a cost-effective alternative to replacing your mattress.
We really appreciate your lovely feedback and support
The topper is too firm
4 April 2026
Reply from Super Sleeper Pro™
Thank you for your feedback 😊
We’re sorry to hear the topper feels too firm for you. Comfort preference can vary from person to person, and some toppers do take a short period to fully settle in and soften with use.
If you’d like, we’re happy to look into this further with you and help find the best solution.
Reply from Super Sleeper Pro™
Thank you so much 😊
We’re really glad to hear you’re finding it very comfortable! We appreciate your support!
Reply from Super Sleeper Pro™
Thank you so much 😊
We’re really glad to hear you’re happy with both our company and products — we truly appreciate your support!
good service
6 April 2026
Reply from Super Sleeper Pro™
Thank you so much 😊
We’re really glad to hear you’re happy with our service — we appreciate your support!
Reply from Super Sleeper Pro™
Thank you so much 😊
We’re really glad to hear you’re happy with the sheets and finding them comfortable — we appreciate your support!
Truly amazing quick delivery haven't…
Truly amazing quick delivery haven't slept this comfortable for many years. Pillows are also fantastic..
3 April 2026
Reply from Super Sleeper Pro™
Thank you so much 😊
We’re absolutely thrilled to hear you’re sleeping so comfortably again after so many years, and that you’re loving the pillows too! It’s also great to know delivery was quick.
We really appreciate your wonderful feedback and support!
Super Sleeper Pro
Ordering was easy, delivery was quick, tracking was good.
Mattress topper is comfortable but like sleeping on a plastic sheet, very noisy when you move.Not good for a light sleeping partner.
Pillows seem to be over stuffed. Will stick to my old one.
After using the mattress topper for a few nights it is only good if you don't move in bed. A waste of money &I would not spend any m ore with this company. Should have read more reviews regarding quality & customer service. Not Impressed !!Who is klaviyo ??
21 April 2026
Unprompted review
Reply from Super Sleeper Pro™
Thanks for your feedback! We’re glad to hear ordering, delivery and tracking all went smoothly.
We’re sorry to hear the mattress topper and pillows haven’t quite met your expectations. We understand how important comfort—and quietness—can be, especially for light sleepers, and your comments are really helpful.
If you’d like, please reach out to our support team and we can see if there are any options or suggestions that may better suit your needs. We appreciate you taking the time to share your experience!
Very Happy Customer 😀
I’m so glad I came across this company! After reading the reviews, I decided to try the Quilt 365 Insert and wow, it’s toasty warm. I won’t be needing my electric blanket this winter. I actually find myself enjoying staying in bed a little longer in the mornings now!
Highly recommend this product to anyone that really feels the cold like I do. Very happy customer 😊
8 April 2026
Reply from Super Sleeper Pro™
Thanks for your wonderful feedback! We’re so glad you decided to give the Quilt 365 a try and that it’s keeping you toasty warm.
It’s great to hear you won’t be needing the electric blanket and are enjoying those extra cosy mornings in bed. We really appreciate your recommendation and you taking the time to share your experience!
Quick delivery
Quick delivery. Quality product. Bought the marshmallow pillow. Sleep so much better
8 April 2026
Reply from Super Sleeper Pro™
Thanks for your great feedback! We’re glad to hear your order arrived quickly and that you’re happy with the quality.
It’s fantastic to know the marshmallow pillow is helping you sleep so much better—we really appreciate you sharing your experience!
The sheets and pillows are by far the…
The sheets and pillows are by far the best I have ever slept on. The sheets are beautiful and actually now so easy to tuck under the mattress and stay tucked in. The pillows are amazing. So easy to order and best value for money. LP
5 April 2026
Reply from Super Sleeper Pro™
Thanks for your wonderful feedback, LP! We’re so glad to hear the sheets and pillows are the best you’ve slept on.
It’s great to know the sheets fit well and stay in place, and that you’re loving the comfort of the pillows too. We really appreciate your kind words about the ordering experience and value for money—thanks for sharing your experience!
My Wife just loves it!
8 April 2026
Reply from Super Sleeper Pro™
Thanks for your review! We’re glad to hear your wife loves it.
We really appreciate your support!
Not as soft as advertised and the…
Not as soft as advertised and the pillows arent as good as my old goose feather ones
The delivery took longer as it kept being pushed back but the order process was great
Also, super sleeper and kleva are same company. Very confusing whats being delivered when you purchase products from both company as they and both come on postage as Super sleeper and Kleva!!
8 April 2026
Reply from Super Sleeper Pro™
Thanks for your review! We’re glad to hear it was easy to buy, delivery was prompt, and that you love them.
We really appreciate your support!
Easy to buy promt delivery love them
3 April 2026
Reply from Super Sleeper Pro™
Thank you so much 😊
We’re really glad to hear you found it easy to purchase, enjoyed the prompt delivery, and that you love them — we really appreciate your support!
Reply from Super Sleeper Pro™
Thanks for your feedback, and we’re sorry to hear about your experience.
This isn’t what we’d expect, especially so soon, and we understand how disappointing it must be to notice dipping and lack of comfort.
Please reach out to our support team with your order details so we can look into this for you and help find a suitable solution. We appreciate you bringing this to our attention.
Gorgeous lovely sleeping on a cloud…
Gorgeous lovely sleeping on a cloud feeling.Love the lot.Thankyou so much.Told many to.❤️🤗❤️
7 April 2026
Reply from Super Sleeper Pro™
Thanks for your lovely feedback! We’re so glad to hear you’re enjoying that “sleeping on a cloud” feeling.
It’s wonderful to know you love it and have been recommending it to others—we really appreciate your support!
The double doona is wonderful
The double doona is wonderful, very light weight on
my legs but warm. Also, the pillows are marvellous, no more neck pain. Many thanks to you all.
28 April 2026
Reply from Super Sleeper Pro™
Thanks for your lovely feedback! We’re so glad to hear the doona is warm yet lightweight, and that the pillows are helping with your neck comfort.
It’s great to know you’re enjoying a more comfortable sleep—we really appreciate you sharing your experience!
Kleva & Supersleeper Pro's amazing generosity
I ordered a Supersleeper Pro. The ordering was easy, delivery quick and the person on the phone was so lovely and helpful. Sadly, the topper did not suit my body so I rang to organise a return and refund. Imagine my delighted surprise on being told that I could donate to a charity and still receive a refund!! And Millie was so pleasant to speak with!! How generous of this business. In today's cut throat world, this experience made me very happy. Well done and thank you Millie and staff of Super Sleeper and Kleva.
27 March 2026
Reply from Super Sleeper Pro™
Thanks for your wonderful feedback! We’re so glad to hear you had such a positive experience with ordering, delivery, and our team—especially Millie.
While we’re sorry the topper didn’t suit you, it’s great to know the return process and donation option made things easier and more meaningful. We’ll be sure to pass your kind words on to Millie and the team.
We really appreciate you taking the time to share your experience—thank you!
marshmellow matress topper
Service and delivery were fantastic cant fault that.
The marshmellow pillows are nice to sleep with, but I am disappointed in the matress topper, advertised as good for hips and joints, but really only good for back sleepers. Not uncomfortable, just no help for side sleeping, feels same as my normal mattress.
7 April 2026
Reply from Super Sleeper Pro™
Thanks for your feedback! We’re glad to hear you were happy with the service and delivery, and that you’re enjoying the marshmallow pillows.
We’re sorry to hear the mattress topper hasn’t met your expectations, especially for side sleeping. We understand how important proper support is for hips and joints, and your comments are really helpful.
If you’d like, please reach out to our support team and we can see if there are any options or suggestions that may better suit your sleeping style. We appreciate you taking the time to share your experience!
The product ( Pillows )were not of…
The product ( Pillows )were not of quality at all.
The fibre is just normal filler and when you put your head on it you end up with a dent where you had slept all night. Yes I can add more fibre but that's not what buyer is said to believe (Hotel quality not) in your add.
3 April 2026
Reply from Super Sleeper Pro™
Thanks for your feedback, and we’re sorry to hear the pillows haven’t met your expectations.
We understand how disappointing it is when a product doesn’t match what you were expecting, especially in terms of comfort and support. Your comments about the filling and “hotel quality” feel are important, and we’ll be sure to pass this on to our team.
If you’d like, please reach out to our support team with your order details and we’ll see how we can assist further. We appreciate you taking the time to share your experience.
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