SuperProfile Reviews 85

TrustScore 4 out of 5

4.2

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Review summary

Created with AI, based on recent reviews

Looking at 84 reviews, reviewers had a great experience with this company. Many customers find the platform to be an amazing experience, highlighting its smooth operation and ease of use. The staff and support team receive consistent praise for their helpfulness, responsiveness, and commitment to resolving issues quickly, often keeping users updated step-by-step. Reviewers appreciate the excellent service, noting its efficiency and the dedicated support system that makes their lives easier, especially for creators and small businesses. The platform's features, such as auto-DM automation, digital product sales, and monetization opportunities, are highly valued for simplifying workflows and offering significant advantages. However, some customers also noted significant issues with the product, particularly concerning the functionality of product links and PDF re-uploads, which they felt were excuses for non-delivery. A few other people also felt that the end-user could not log in to download products, and some experienced problems with automation services stopping and support tickets being auto-closed without resolution. These issues led to concerns about unprofessional service and a lack of customer service for refunds or subscription removal.

What people talk about most

User experience

Reviewers highlight positive aspects of user experience, consistently praising the platform's smooth,... See more

Staff

Clients share positive opinions on staff, with many reviewers highlighting the support team's responsiveness,... See more

Service

Consumers find service to be positive, with many reviewers describing it as very good and even excellent for... See more

Customer service

People report positive experiences with customer service, highlighting the support team as responsive,... See more

Product

Customers consistently note ambiguous experiences with product, with many praising it as a great platform for... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I had a small technical issue with SuperProfile, and their team handled it like pros! I had a meeting with a team member who took the time to dig into the problem right away. Afterward, he kept me upd... See more

Company replied

Rated 5 out of 5 stars

SuperProfile has been an amazing experience for me so far. The app is intuitive, easy to use, and genuinely makes creator work so much simpler. I especially love the auto DM feature — it saves so much... See more

Company replied

Rated 5 out of 5 stars

SuperProfile has everything I would EVER need when it comes to DM automations, works smoothly and is easy to navigate. I love the fact that it doesn't get more expensive with more contacts. I highly r... See more

Company replied

Rated 5 out of 5 stars

Recently made the switch to SuperProfile from manychat. Couldn't recommend enough, autoDM feature is free no matter how many contacts and being able to sell your digital products and courses is an ama... See more

Company replied


Company details

  1. Software Company

Written by the company

SuperProfile is the complete creator toolkit to grow and monetize your audience. Whether you’re a coach, educator, or content creator, SuperProfile gives you everything you need – from lead forms and email automation to hosting your digital products, courses, events or coaching – all in a single, easy-to-use dashboard. Learn more at www.superprofile.bio.


Contact info

4.2

Great

TrustScore 4 out of 5

85 reviews

5-star
4-star
3-star
2-star
1-star

No history of asking for reviews

This company hasn't invited their customers, so reviews may not be representative

Replied to 50% of negative reviews

Typically replies within 1 month

How this company uses Trustpilot

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Rated 5 out of 5 stars

As a content creator

As a content creator. I believe that SuperProfile has all the tools you need to grow in socail medias from automated dm to growing followers strategies

18 December 2025
Unprompted review
Rated 5 out of 5 stars

Finally an ai tool that can make my…

Finally an ai tool that can make my life easier lol dm ing manually and having to organize every different thing manually feels horrible, Superprofile takes care of all of it and I'm sad that I didn't discover it before 😅

26 December 2025
Unprompted review
Rated 5 out of 5 stars

The platform is clean

The platform is clean, easy to use, and does exactly what it’s meant to do without unnecessary friction.

7 December 2025
Unprompted review
SuperProfile logo

Reply from SuperProfile

Hi Keanan, appreciate the feedback. Friction-free is exactly what we aim for, so it’s great to hear that came through in your experience. Thanks for taking the time to share this.

Rated 1 out of 5 stars

Fraud

A lot of people are creating fake accounts similar to the actual ones and finally we get into trap of wrong payment.

These people should do a proper background check before allowing any person to sell their product.

18 December 2025
Unprompted review
SuperProfile logo

Reply from SuperProfile

Hi Bulbul, Thanks for raising this. We take issues like impersonation and payment fraud seriously.

To be clear, SuperProfile is a platform that provides infrastructure. We do not control or represent individual sellers. That said, we already have safeguards in place and actively investigate reports of impersonation or misuse when they are flagged to us.

If you’ve made a payment to the wrong or fake account, please write to us at care@superprofile.bio with details. We will look into it and take appropriate action, including disabling accounts that violate our terms.

Rated 5 out of 5 stars

I had a Top-notch support, issue resolved in no time!

I had a small technical issue with SuperProfile, and their team handled it like pros! I had a meeting with a team member who took the time to dig into the problem right away. Afterward, he kept me updated step by step, and everything was resolved quickly. Super responsive, competent, and friendly – hats off! The app is already great, but this customer follow-up makes all the difference. I recommend 100%! ⭐⭐⭐⭐⭐

16 December 2025
Unprompted review
SuperProfile logo

Reply from SuperProfile

Hi Pascale, Sourabh here from the team. Thank you for the detailed and thoughtful review. Glad we could resolve the issue quickly. This is exactly how we believe support should work.

Appreciate the recommendation and the trust you have placed in SuperProfile. We are always here if you need anything.

Rated 5 out of 5 stars

SuperProfile has everything I would…

SuperProfile has everything I would EVER need when it comes to DM automations, works smoothly and is easy to navigate. I love the fact that it doesn't get more expensive with more contacts. I highly recommend it to everyone who wants to take their content game to the next level.

16 December 2025
Unprompted review
SuperProfile logo

Reply from SuperProfile

Hi Karel, thanks a lot for the kind words and the recommendation. Great to hear SuperProfile is working smoothly for you and that our flat pricing for contacts is adding real value.

Rated 5 out of 5 stars

Sooo easy and convenient to use!

Sooo easy and convenient to use!! Tbh i had to pay so many subscription before but now i just put everything into Super profile its actually a life hack

9 December 2025
Unprompted review
SuperProfile logo

Reply from SuperProfile

Hi Alissa, thanks a lot for the kind words! Glad to hear SuperProfile helped you simplify things and cut down on multiple subscriptions. That’s exactly what we’re building it for.

Rated 1 out of 5 stars

Scam Alert 😡

🚨 Beware: Scammers Alert! 🚨
Bought a 1:1 consultation call (60 mins) for ₹299, but ZERO response after payment. Tried emailing masculineworld & Super Profile—cricket chirping.
If you value your money, stay far, far away from _masculineworld_. Claiming to help with ‘masculinity’ but clearly scamming people. 💔
Rating: 1/5 (Wouldn’t give them 1 but meh...)"

Feel free to tweak it! Also, you should report this to your bank/UPI provider and file a complaint with cybercrime.gov.in—might help others dodge this trap. 😤 Want help drafting a complaint?

1 December 2025
Unprompted review
SuperProfile logo

Reply from SuperProfile

Hi Avinash. This is definitely not the experience we want for anyone. Please email me at sourabhbhati@superprofile.bio with your order details so we can look into it immediately.

SuperProfile only provides the payment and delivery infrastructure, but we take cases like this seriously and will work with the creator to resolve it quickly.

Rated 1 out of 5 stars

Fake waste of time

Fake waste of time

26 November 2025
Unprompted review
SuperProfile logo

Reply from SuperProfile

Hi Hemonta, this is Sourabh from SuperProfile. Your review is quite vague, and I’d like to understand what actually went wrong. SuperProfile doesn’t provide any fake services, so please share the specific issue or email me at sourabhbhati@superprofile.bio and I’ll help you resolve it.

Rated 5 out of 5 stars

Recently made the switch to…

Recently made the switch to SuperProfile from manychat. Couldn't recommend enough, autoDM feature is free no matter how many contacts and being able to sell your digital products and courses is an amazing feature for very little cost compared to other sites for those features.

10 November 2025
Unprompted review
SuperProfile logo

Reply from SuperProfile

Hey Mars, Sourabh here from SuperProfile. Thanks for the great feedback! Glad the switch has been smooth and that AutoDM and the product features are working well for you.

Rated 5 out of 5 stars

SuperProfile has been an amazing…

SuperProfile has been an amazing experience for me so far. The app is intuitive, easy to use, and genuinely makes creator work so much simpler. I especially love the auto DM feature — it saves so much time and helps me stay connected with my audience in a really seamless way. Overall, I’m really impressed with how smooth everything runs. Highly recommend!

24 November 2025
Unprompted review
SuperProfile logo

Reply from SuperProfile

Hey Karina, Sourabh here from SuperProfile. Really glad to hear this. Happy that AutoDM and the overall workflow are saving you time and running smoothly. Thanks for sharing your experience.

Rated 5 out of 5 stars

Omg I love superprofile

Omg I love superprofile! It has genuinely made my life easier and i love the features it has on it. I love the dm automation feature and it was so easy to set up in a few mins definitely recommend for creators or business owners wanting to simplify their workflow

20 November 2025
Unprompted review
SuperProfile logo

Reply from SuperProfile

Hey Zazel, Sourabh here from SuperProfile. Love hearing this. Glad it’s made your workflow easier and that AutoDM was quick to set up. Appreciate you recommending it.

Rated 5 out of 5 stars

The AutoDM feature of SuperProfile has…

The AutoDM feature of SuperProfile has been excellent and helped me connect with my audience more easily. It saved me so much time as it automatically sends messages to my community. SuperProfile has been such a game changer!

18 November 2025
Unprompted review
SuperProfile logo

Reply from SuperProfile

Hey Thao, Sourabh here from SuperProfile. Glad AutoDM has been helping you stay connected and save time. Appreciate you sharing your experience.

Rated 5 out of 5 stars

Great tool

Great tool, so easy to set up and saves me SO much time per reel that i post. Seriously go try it out!!

16 November 2025
Unprompted review
SuperProfile logo

Reply from SuperProfile

Hey Selina, Sourabh here from SuperProfile. Glad it’s been saving you so much time and was easy to set up. Appreciate you recommending it.

Rated 5 out of 5 stars

I am loving using Super Profile

I am loving using Super Profile! Super easy to set up and I’m really enjoying the automated voice note feature! Such a great way to connect with people!

14 November 2025
Unprompted review
SuperProfile logo

Reply from SuperProfile

Hey Liz, Sourabh here from SuperProfile. Great to hear this. Glad setup was easy and that you’re enjoying the voice note feature. Appreciate you sharing your experience.

Rated 5 out of 5 stars

Best in the game for auto DM’s!

Best in the game for auto DM’s!
Offering many other services to make life easy for creators!

14 November 2025
Unprompted review
SuperProfile logo

Reply from SuperProfile

Hey Artzen Media, Sourabh here from SuperProfile. Glad to hear AutoDM has been top tier for you and that the other features are helping too. Appreciate the shout-out.

Rated 5 out of 5 stars

SuperProfile is an all-in-one creator…

SuperProfile is an all-in-one creator toolkit; as a beginner in content creation, I have searched for many creator toolkits, but SuperProfile stands out first because it is affordable, provides unlimited AutoDMs, a link in bio store, and monetization opportunities like selling digital products, courses, paid membership to private Discord or Telegram communities. It also allows you to host webinars, events, 1:1 coaching, or consulting sessions. It really helps creators and small businesses a lot. As a beginner, it is more than what I could ask for.

10 November 2025
SuperProfile logo

Reply from SuperProfile

Hey Krishna, Sourabh here from SuperProfile. Really appreciate this detailed review. Glad the toolkit has been useful for you as a beginner and that the AutoDMs, store, and monetization features are helping you get started. Thanks for taking the time to share your experience.

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