Superprof.com 

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Rated 5 out of 5 stars

I have been teaching by meeting clients on Superprof for a few years. It is a great way to find people all over the world, who are looking for a tutor with the specific knowledge they are seeking. The... See more

Rated 3 out of 5 stars

Took £39 payment as it was a subscription which wasn’t made entirely clear that it would be taken the following month, however after many emails the monies have been processed as a refund. However it... See more

Company replied

Rated 5 out of 5 stars

Superprof beats the rest. As a coach and instructor who teaches across multiple domains, Superprof.com has emerged as the best site to showcase my talents. The site assembles some among the best in... See more

Rated 5 out of 5 stars

I have started giving lessons and tutoring on Superprof recently, and I got to say that us enjoy it. The platform is easy to use, there are many different type of students, and the premium price is fa... See more

Company replied

Company details

Written by the company

Superprof US is a private tutors directory in the United States with more than 100000 private tutors, teachers and mentors registered to teach face-to-face and online. Need help? Contact us by e-mail hey@superprof.com.


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Rated 4 out of 5 stars

Happy

Had a couple of problems, but swiftly sorted

7 April 2026
Unprompted review
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Reply from Superprof.com

Hello David,
We're sorry that you had anything but a positive experience with us. I've contacted you via email. Please let us know if we can be of any additional assistance.
Best regards,
Superprof Malta

Rated 1 out of 5 stars

Charged money, no service provided

The platform looks easy to navigate, but we never received ordered service for guitar tutors. Moreover, they charged money when tutors accepted the request, they even wrote they'll show up for tutor on agreed time, but they never showed up. I had to track my bank transactions and had to initiate chargebacks. Superprof don't have security measures for clients like us in case service was not provided.

3 April 2026
Unprompted review
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Reply from Superprof.com

Hello,
We're sorry for your experience. We've tried reaching out to you for more information. Please contact us at hey@superprof.com so that we might personally assist you.
Kind regards,
Superprof Team US

Rated 1 out of 5 stars

Do not give these people you phone or…

Do not give these people you phone or email - emails have no unsubscribe buttons so have to block, text messages start coming in immediately, no stop option. Blocked and text from a different number

2 April 2026
Unprompted review
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Reply from Superprof.com

Hello David,
We're sorry for your experience and have tried to contact you without success. Please email us at hey@superprof.com so that we might further assist you.
Kind regards,
Superprof US

Rated 5 out of 5 stars

Superprof the Juggernaut

I've been with Superprof over four years, and I don't know how they do it. I've met the most brilliant people through here the world over. Have there been problems? Yes, but nothing that can't be handled. Mostly in the arena of students not understanding the platform. Once handled, there's very rarely any troubles. I'm proud to be a part of the team.

31 March 2026
Unprompted review
Rated 1 out of 5 stars

Greedy deception conning lying racism.

Greedy deception conning lying racism.
Tutor wasted my time and money trying to figure out how to download a plugin instead of saying I don't know how to do that.

26 February 2026
Unprompted review
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Reply from Superprof.com

Hello Tuere,
We're sorry to hear that you had anything but a positive experience on the platform. To read that something occurred regarding racism, we do not take the subject lightly and would invite you to contact us at hey@superprof.com as this is against our terms and conditions. We are not able to find any prior history of a complaint regarding this issue in your previous messages to us and, therefore, would appreciate your return at the address mentioned above. We have sent you a follow up email in this regard and hope to hear back from you soon.
Best regards,
Superprof US

Rated 1 out of 5 stars

Didn't have a great experience

Didn't have a great experience. The first tutor made contact but didnt keep in touch. The second refused my request.

21 March 2026
Unprompted review
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Reply from Superprof.com

Hello,
We're sorry to hear that your tutor wasn't suitable for your needs. The 30-day Student Pass allows you to contact as many tutors as you wish to find someone who fits. We'll be happy to give you personal recommendations if you'd contact us at hey@superprof.com.
Kind regards,
Superprof US

Rated 5 out of 5 stars

I could not recommend them more highly

I have used SuperProf for years as the primary lead generator for my consulting business. They have never let me down and are always very gentle with my clients. I would never hesitate to recommend them to someone who sells their knowledge as a service.

27 February 2026
Rated 1 out of 5 stars

$49 fee is high

$49 fee is high. Vs other site that charge percentage fee of hour rate. It would be equivalent of 20 hr of tutoring !!. Also many turptr on superprof are flaking off or changing pricing . Not relayable tutors. Yet superprof stull.wants to charge you their fee. Once the tutor accepts your request. There are other users reporting fake AI profiles. I think someone from the US government should probe this website

31 March 2025
Unprompted review
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Reply from Superprof.com

Hello Peter,
Thank you for your feedback. Having contacted almost 30 tutors on our site, we consider that you've made full use of the service. For assistance with tutor profiles asking more than their published rate, we ask that you contact us directly at hey@superprof.com as this is expressly against our terms and conditions.
Best regards,
Superprof US

Rated 1 out of 5 stars

Crooks!

signed up for Superprof thinking I’d just browse tutors, but nowhere did it clearly feel like I was committing to a paid subscription. I hadn’t even contacted a single teacher or booked a lesson, and I still got charged.

I reached out to customer support right away explaining the situation and asking for a refund, but they refused. No flexibility, no understanding—just a flat “no,” even though I never actually used the service.

Really disappointing experience and honestly feels pretty misleading. I’d strongly recommend looking at other platforms before using Superprof. This one left a pretty bad taste. I never contacted a teacher! They automatically sent a contact request so they can charge you.

26 March 2026
Unprompted review
Superprof.com logo

Reply from Superprof.com

Hello David,
We're sorry that the way in which the Student Pass works was unclear to you. The Student Pass is required to contact tutors on the platform and the fee for the pass is presented at checkout. We hope that you're able to set up lessons with the tutor(s) that you contacted. The Student Pass allows you to contact as many tutors as are of interest to you during the 30-day period to find the one that is best suited to your needs. Please contact us at hey@superprof.com for any additional assistance.
Kind regards,
Superprof US

Rated 5 out of 5 stars

I’ve been working as a STEM tutor on…

I’ve been working as a STEM tutor on Superprof for over a year and a half, teaching subjects like math, physics, chemistry, and also offering lessons in both English and Spanish. Overall, my experience has been very positive.

It did take some time at the beginning to build up reviews and attract students, so patience is definitely important. However, the process has been consistent, and the students I’ve worked with have been genuinely great people, which makes the experience very rewarding.

One of the biggest advantages of this platform is how low the commission is compared to other tutoring websites. Many platforms take a significant percentage of your earnings, but Superprof keeps it minimal—and once you become an ambassador, they essentially stop taking commission altogether. That level of flexibility and independence is a huge plus, especially since it also allows you to manage your student relationships more freely outside the platform.

Another feature I really appreciate is the ability to create multiple ads. I currently have several active listings, which helps me reach different types of students without restrictions. This is something not all platforms allow, and it makes a big difference in visibility.

Customer support has also been excellent in my experience. Whenever I’ve reached out via email, the team has been responsive, helpful, and professional.

Overall, Superprof strikes a great balance between structure and freedom. It gives tutors the tools they need to grow while avoiding excessive fees and limitations. I would definitely recommend it to other teachers looking for a flexible and fair platform.

24 March 2025
Unprompted review
Rated 5 out of 5 stars

Great Support

As a professional teacher of piano, guitar and voice, I am delighted in that I am now receiving new students from Superprof. Thank you!

16 March 2026
Rated 2 out of 5 stars

There are better options

You need to log in each time, there is a lot of disturbing AI-cheks. Compared to other platforms I dont get to develop my business a lot as a tutor.

18 March 2026
Superprof.com logo

Reply from Superprof.com

Hello Tofi,
We're sorry to hear that you're dissatisfied with the platform. We value you as a tutor. Please let us know if ever we can be of any additional assistance to you at hey@superprof.com.
Kind regards,
Superprof US

Rated 1 out of 5 stars

Misleading subscription model and poor customer resolution

I used Superprof to find a singing tutor for my daughter. I initially explored a few options but did not proceed with any lessons. Months later, I tried again and booked a single session, which did not go as expected (I was matched with a different tutor than arranged).

What I later discovered is that I had been enrolled in a $49/month “Student Pass” subscription from my original signup, resulting in $245 in charges over five months despite essentially no meaningful use of the platform.

While the company points to terms and emails referencing the subscription, the way this is presented during signup is, in my view, misleading. The experience gives the impression that you are paying for lessons, not signing up for an ongoing monthly fee just to contact tutors.

I contacted customer support to request a refund given the lack of usage and the failed lesson experience, and this was declined with a standard explanation of their terms.

At this point, I have initiated a chargeback with my credit card provider. That said, I would still prefer to resolve this directly and am open to working with Superprof toward a reasonable refund.

I would strongly caution anyone considering this platform to carefully review the subscription terms and monitor billing closely.

18 March 2026
Unprompted review
Superprof.com logo

Reply from Superprof.com

Hello Kevin,
We're sorry that the subscription-based nature of the platform was unclear to you and that the charges to your account came as a surprise. We've issued a refund and have sent you an email on the matter. Please let us know if we can be of any additional asisstance at hey@superprof.com.
Best regards,
Superprof US

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