Everything advertised for 5G sounded like it was exactly what I had been looking for. I ordered 2 bottles. The advertisement suggested 1 pill per day. After 30 days the only noticeable change was an i... See more
Company replied
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I was conned during the order process to "sign up" (somewhere in the fine print) for some "online course" re the Brazilian Wood use. No mention of where or how to activate this "course" during the ord... See more
Company replied
I tried to correct my mailing address immediately after I made this purchase . Mistakenly it said P. O. Box 45e I tried to correct it within minutes to the correct address which is Robert J.... See more
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First off my customer service rep was friendly and honest. I believe I made the mistake in not canceling my subscription. Yet Daryl was willing to refund my purchase no questions asked. Almost unheard... See more
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Company details
Written by the company
Supernatural Man was founded in 2016 in New York City, where we found men were feeling less drive and intensity than they used to. We decided to create a natural formula with top quality ingredients to supercharge the energy of guys like you. We researched hundreds of ingredients from all over the world to find what we believe is the absolute best combination for men looking for a long-term performance edge, or who just want to get back in the zone. Our main ingredients are the highest quality, specially sourced Ginkgo Biloba, Green Tea Extract and Ginseng, which have been used in Asia for thousands of years to impart vigor and male health, so you feel powerful and relaxed, an inner glow of focus and energy that carries through to all the day’s activities. We’ve helped many of our members regain their passion for life and now we’ve taken it online to reach the world!
Contact info
57 W 57th St 3rd and 4th Floors, 10019, New York City, United States
- 800-251-9316
- SUPPORT@BECOMESUPERNATURAL.COM
- supernaturalman.com
3.4
Average
239 reviews
Replied to 100% of negative reviews
Typically replies within 48 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
were is my oder
my order has not come and were is my ,i sent you a e-mail no i want what i payed for,you going to ripe me off,i want my order were in the heeeee----l is it
25 April 2025
Reply from supernaturalman.com
Hi Darrel, we apologize for any inconvenience this situation may have caused you.
We would be more than happy to assist you in rectifying this issue.
Our system shows that your order has been delivered yesterday with the tracking link https://webtrack.dhlglobalmail.com/orders/33872505025663316/details/9261299999887323405744.
Thank you for being a valued customer here at Supernatural Man.
If you have any questions or concerns, please do not hesitate to contact us by phone at +1 (800) 251-9316 or email us at support@5gmale.com, and our representatives will be happy to assist you.
Please remember our agents are available 24/7 for your convenience. Have a great day!
No subscription is approved by me - cancel it now
On 4/18/25 my credit card bill shows another charge by you (SupernaturalMan). I never requested or approved a recurring subscription. I request that you cancel anything from your company to me that is a recurring subscription and refund my account. I will be alerting my bank.
18 March 2025
Reply from supernaturalman.com
Hi Walter, we apologize for any inconvenience this situation may have caused you.
We would be more than happy to assist you in rectifying this issue.
Your auto shipments were cancelled on 04/24/2025.
As for the refund, please contact +1 (800) 251-9316 or email us at support@5gmale.com, and our representatives will be happy to assist you.
Please remember our agents are available 24/7 for your convenience. Have a great day!
I had request and the replies were…
I had request and the replies were prompt; one reply was unclear and she replied quickly to make it more clear and I was able to supply with her needed info..
Thanks
11 February 2025
Unprompted review
Reply from supernaturalman.com
Thank you for being a valued customer here at Supernatural Man. Our team is delighted to hear that you are satisfied with the service you received, as it is always great to hear about our customer’s experiences with our representatives. If you have any questions or concerns, please do not hesitate to contact us by phone at +1 (800) 251-9316 or email us at support@5gmale.com, and our representatives will be happy to assist you. Please remember our agents are available 24/7 for your convenience. Have a great day!
Renee has been very helpful and…
Renee has been very helpful and followed through on a problem we were having. She is an asset to your company.
5 February 2025
Reply from supernaturalman.com
Thank you for being a valued customer here at Supernatural Man. Our team is delighted to hear that you are satisfied with the service you received, as it is always great to hear about our customer’s experiences with our representatives. If you have any questions or concerns, please do not hesitate to contact us by phone at +1 (800) 251-9316 or email us at support@5gmale.com, and our representatives will be happy to assist you. Please remember our agents are available 24/7 for your convenience. Have a great day!
phone
it took me 3 orders for the reeceptionist to get the order correct very disappointed i dont think ill ever call back
12 January 2025
Reply from supernaturalman.com
Hi Steven,
We apologize that your recent experience with one of our agents was unsatisfactory. We will take the necessary steps to improve our services. We look forward to hearing from you, and again, we sincerely apologize that your experience was less than satisfactory.
Not interested in your mailings.
Please remove my E-mail from your listing.
thanks,
John Quinto
16 January 2025
Unprompted review
Reply from supernaturalman.com
Hi John,
Thank you for letting us know. We will forward this to our marketing team and have your request be processed. Thanks!
I’ve taken 2 capsules for 5 days and…
I’ve taken 2 capsules for 5 days and have not yet detected an effect as seen in the video.
2 January 2025
Reply from supernaturalman.com
Thank you for reaching out to us! Our 5G Male products have proven a great success for many of our customers, but how quickly your body adjusts to these powerful herbs will vary!
Everyone's body is different and reacts differently to changes. With that said, many of our customers will usually see results anywhere within a couple of weeks to a couple of months. Please remember that you should always consult with a physician or other healthcare professional before taking any supplement.
Possibilities and some hope not like others.
Possibilities and some hope, but after 1 month too soon for a healthy 76 year old man to pass judgement. Recommendation for success was 2-3 months, I'll wait to continue the suggestion.
6 January 2025
Reply from supernaturalman.com
Thank you for reaching out to us! Our 5G Male products have proven a great success for many of our customers, but how quickly your body adjusts to these powerful herbs will vary!
Everyone's body is different and reacts differently to changes. With that said, many of our customers will usually see results anywhere within a couple of weeks to a couple of months. Please remember that you should always consult with a physician or other healthcare professional before taking any supplement.
I have been using supernatural man…
I have been using supernatural man products for awhile now and thought I would try the 5g plus product to see if it works for me. So far I haven't noticed any changes but I'm still waiting to see if it works.
4 December 2024
Reply from supernaturalman.com
Thank you for taking the time to review your experience using Supernatural Man products! We’re so glad to hear that you enjoy our product and looking forward to the positive results it has created for you. Our team is delighted to assist you with any further questions you may have by phone at +1 (800) 251-9316 or by email at support@5gmale.com, 24 hours a day, seven days a week. Have a great day!
Customer service was very quick to…
Customer service was very quick to respond to my request.
6 December 2024
Unprompted review
Reply from supernaturalman.com
Thank you for being a valued customer here at Supernatural Man. Our team is delighted to hear that you are satisfied with the service you received, as it is always great to hear about our customer’s experiences with our representatives. If you have any questions or concerns, please do not hesitate to contact us by phone at +1 (800) 251-9316 or email us at support@5gmale.com, and our representatives will be happy to assist you. Please remember our agents are available 24/7 for your convenience. Have a great day!
This order was made fraudulently by a…
This order was made fraudulently by a fraudulent loan company using your name and other company names. I want my money back yours truly Gene whiteye
13 November 2024
Unprompted review
Reply from supernaturalman.com
We apologize for any inconvenience this situation may have caused you. We would be more than happy to assist you in rectifying this issue. Please email us at: support@5gmale.com with your first/last name, and order number and we’ll get back to you as soon as possible.
Our Customer care agents are available 24/7 for your convenience and are always ready and willing to assist you.
You promised to not put me on a mailing…
You promised to not put me on a mailing list or send me surveys. Not cool.
5 October 2024
Reply from supernaturalman.com
Thank you for your feedback! Your concerns are important to us, and we’ll be passing along this suggestion to our management team accordingly. If you have any additional comments you’d like to share with us, please feel free to contact our support team by phone at +1 (800) 251-9316 or email us at support@5gmale.com.
Reply from supernaturalman.com
We apologize for any inconvenience this situation may have caused you. We would be more than happy to assist you in rectifying this issue. Please email us at: support@5gmale.com with your first/last name, and order number and we’ll get back to you as soon as possible. Our Customer care agents are available 24/7 for your convenience and are always ready and willing to assist you.
an Appreciated Product Supplement
The accumulation of the selected Natural Ingredients; the explained of each ingredients and why; the Supplement is an asset and assist to promote an maintain🧰 good Mens Health!
2 October 2024
Reply from supernaturalman.com
Hi Tayrell,
Thank you for taking the time to review your experience using Supernaturalman! We’re so glad to hear that you enjoy our product and the positive results it has created for you.
Our team is delighted to assist you with any further questions you may have by phone at +1 (800) 251-9316 or by email at support@5gmale.com, 24 hours a day, seven days a week.
Have a great day!
Reply from supernaturalman.com
Hi Edwin,
Thank you for being a valued customer here at Supernatural Man. Our team is delighted to hear that you are satisfied with the service you received, as it is always great to hear about our customer’s experiences with our representatives.
If you have any questions or concerns, please do not hesitate to contact us by phone at +1 (800) 251-9316 or email us at support@5gmale.com, and our representatives will be happy to assist you. Please remember our agents are available 24/7 for your convenience.
Have a great day!
Very nice and polite
Very nice and polite, my call was that I wasn’t aware of a auto shipment, I ordered to try out your product and reorder if it was to my liking, very courteous and much appreciated.
6 September 2024
Unprompted review
Reply from supernaturalman.com
Thank you for being a valued customer here at Supernatural Man. Our team is delighted to hear that you are satisfied with the service you received, as it is always great to hear about our customer’s experiences with our representatives. If you have any questions or concerns, please do not hesitate to contact us by phone at +1 (800) 251-9316 or email us at support@5gmale.com, and our representatives will be happy to assist you. Please remember our agents are available 24/7 for your convenience. Have a great day!
can't ring wrong phone no for Australia
27 August 2024
Unprompted review
They stand by their product If you can’t tolerate the muscle boost and return it within their strict guidelines they’ll refund your purchase price with a refund
The employee that took my return request was courteous and helpful assuring me that they would refund the full price of the product within 3 to 10 business days. Thank you so much for being an honest and trustworthy company. Hopefully my health issues will resolve so that I can once again, try your product.
21 August 2024
Unprompted review
Reply from supernaturalman.com
Thank you for being a valued customer here at Supernatural Man. Our team is delighted to hear that you are satisfied with the service you received, as it is always great to hear about our customer’s experiences with our representatives. If you have any questions or concerns, please do not hesitate to contact us by phone at +1 (800) 251-9316 or email us at support@5gmale.com, and our representatives will be happy to assist you. Please remember our agents are available 24/7 for your convenience. Have a great day!
Scam
I have been trying to get this stopped because I didn't not authorize this purchase plus you have charged me $169 for a $40 product
5 August 2024
Reply from supernaturalman.com
Hi Jamie, we’re sorry for the inconvenience this issue has caused you. Please reach out to our dedicated support team by phone at +1 (800) 251-9316 or email us at support@5gmale.com to allow us to investigate further to resolve your account issues ASAP. Our customer care team is standing by 24 hours a day, seven days a week, to assist however we’re able to. Thank you for your time, and we sincerely hope you have a great rest of your week!
Great service very caring support team.
Great service very caring support team.
12 August 2024
Unprompted review
Reply from supernaturalman.com
Thank you for being a valued customer here at Supernatural Man. Our team is delighted to hear that you are satisfied with the service you received, as it is always great to hear about our customer’s experiences with our representatives. If you have any questions or concerns, please do not hesitate to contact us by phone at +1 (800) 251-9316 or email us at support@5gmale.com, and our representatives will be happy to assist you. Please remember our agents are available 24/7 for your convenience. Have a great day!
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