I did have a few issues with my orders. But customer service fixed them very quickly without hesitation. I also had a learning curve in ordering the proper kibble size etc. Pay close attention to t... See more
Company replied
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Review summary
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Seemed to be out of stock on my first choices. That’s okay, as I can order a different flavor. The great part is that you can switch flavors without having to slowly incorporate the different flavor.... See more
Company replied
I was finally able to purchase the adult and Puppy Junior small and mini white fish based formula kibble. It came promptly, once it was available. I find it frustrating that it is so frequently out of... See more
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Great team of professionals who are ready to support you and answer any questions. Very large assortment of products and all are made with high quality ingredients. First impression was great! We wil... See more
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Company details
About KIKA USA
Written by the company
KIKA USA– Trusted Pet Care, Backed by 40 Years of Expertise
At KIKA USA, we bring nearly 40 years of dog breeding and pet care expertise to every product we create. Founded by renowned breeder and pet care specialist Janita J. Plunge, our mission is to enhance pets’ health and happiness with science-backed nutrition and grooming solutions.
At KIKA USA, we bring nearly 40 years of dog breeding and pet care expertise to every product we create. Founded by renowned breeder and pet care specialist Janita J. Plunge, our mission is to enhance pets’ health and happiness with science-backed nutrition and grooming solutions.
Our signature brands include:
🐾 Nature’s Protection Superior Care – Premium pet food designed to support health and reduce brown tear stains.
🐾 Tauro Pro Line – Professional grooming products for a healthy coat and skin.
🐾 Misoko – Innovative pet accessories, including washable diapers, pee pads, and toys.
Every product is carefully developed, tested, and trusted by pet professionals. Experience the difference of superior pet care—because your pet deserves the best! 🐶🐱
⭐ Shop with confidence & join our pet-loving community today!
🐾 Nature’s Protection Superior Care – Premium pet food designed to support health and reduce brown tear stains.
🐾 Tauro Pro Line – Professional grooming products for a healthy coat and skin.
🐾 Misoko – Innovative pet accessories, including washable diapers, pee pads, and toys.
Every product is carefully developed, tested, and trusted by pet professionals. Experience the difference of superior pet care—because your pet deserves the best! 🐶🐱
⭐ Shop with confidence & join our pet-loving community today!
Contact info
20801 Biscayne Blvd Suite 403 Office 415 Aventura, 33180, Miami, United States
- 1-929-810-3980
- support@kika-usa.com
- superiorcare.pet
4.4
Excellent
468 reviews
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Replied to 100% of negative reviews
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Good food and treats for my Bichon
Good food and treats for my Bichon. He's healthy at 11+ yrs.
20 March 2026
Reply from KIKA USA
Thank you for your feedback! We’re glad that you liked our products and your dog is healthy.
Reply from KIKA USA
Thank you for your feedback!
Always good food for the two pets I…
Always good food for the two pets I have they love it ❤️
9 March 2026
Reply from KIKA USA
Thank you for your feedback! We’re glad that you liked our products.
I had an issue with my Tauro pet dryer…
I had an issue with my Tauro pet dryer after explaining the issue they replaced with no problem
17 March 2026
Reply from KIKA USA
Thank you for your feedback! We’re glad that your issue has been resolved.
Reply from KIKA USA
Thank you for your feedback!
Reply from KIKA USA
Thank you for your feedback! We’re glad to hear your orders are delivered quickly.
Warmly,
Superiorcare.pet team
Reply from KIKA USA
Thank you for your feedback! We’re glad to hear you’re happy with the service, fast shipping, and accurate products.
Warmly,
Superiorcare.pet team
My Afghan Hounds are thriving on your…
My Afghan Hounds are thriving on your products.They’re show coats are beautiful and dog food keeps them healthy. Both products are great!!!
10 March 2026
Reply from KIKA USA
Thank you for your wonderful feedback! We’re thrilled to hear your Afghan Hounds are thriving and that their show coats look beautiful. It’s great to know both the food and grooming products are supporting their health and condition.
Warmly,
Superiorcare.pet team
Seemed to be out of stock on my first…
Seemed to be out of stock on my first choices. That’s okay, as I can order a different flavor. The great part is that you can switch flavors without having to slowly incorporate the different flavor. Besides my dogs really like their food.
8 March 2026
Reply from KIKA USA
Thank you for your feedback! We’re sorry your first choices were out of stock, but we’re glad you were able to find another flavor and that your dogs are enjoying the food. We truly appreciate your flexibility and support.
Warmly,
Superiorcare.pet team
1st time buying- food came quickly and…
1st time buying- food came quickly and pups seem to enjoy as I'm transitioning over.
24 February 2026
Reply from KIKA USA
Thank you for your feedback! We’re so glad your first experience went well and that your pups are enjoying the food during the transition.
Warmly,
Superiorcare.pet team
Absolutely love this company and their…
Absolutely love this company and their products! Highly recommend
2 March 2026
Reply from KIKA USA
Thank you so much for your kind words! We’re thrilled to hear you love our company and products, and we truly appreciate your recommendation.
Warmly,
Superiorcare.pet team
Wyndham of Petworth Cavaliers love your products!
Wyndham of Petworth Cavaliers love your products! Tauro pro line conditioner is wonderful, dogs fur feels like silk, shiny and beautiful. Will recommend it to all my friends. Can’t wait to try new Tauro products. Fast shipping, great service. Thank you. Galina Bland.
2 March 2026
Reply from KIKA USA
Thank you so much for your wonderful feedback! We’re thrilled to hear the Cavaliers are enjoying the products and that the Tauro Pro Line conditioner is leaving their coats silky, shiny, and beautiful. We truly appreciate your recommendation and are excited for you to try more Tauro products.
Warmly,
Superiorcare.pet team
I ordered a set of hair clippers and Nail clippers and combs. All excellent quality, fast delivery.
I ordered a set of hair clippers and different types of combs - excellent quality, good packaging.
2 March 2026
Reply from KIKA USA
Thank you for your feedback! We’re glad to hear you’re happy with the quality of the hair clippers and combs, and that everything arrived well packaged.
Warmly,
Superiorcare.pet team
Great product
20 February 2026
Reply from KIKA USA
Thank you for your feedback! We’re glad to hear you’re happy with the product.
Warmly,
Superiorcare.pet team
Aside from shipping time love this…
Aside from shipping time love this product. My Benny also loves superior care
18 February 2026
Reply from KIKA USA
Thank you for your feedback! We’re so glad to hear you and Benny love Superior Care. We appreciate your patience with shipping and your support of our products.
Warmly,
Superiorcare.pet team
Our bichons puppies love it!
23 February 2026
Reply from KIKA USA
Thank you for your feedback! We’re so happy to hear your Bichon puppies love the food.
Warmly,
Superiorcare.pet team
I have used this for my dog since she…
I have used this for my dog since she was a puppy and am happy with how she is doing on it.
27 February 2026
Reply from KIKA USA
Thank you for your feedback! We’re so glad to hear your dog has been doing well on the food since she was a puppy. We truly appreciate your continued trust in our products.
Warmly,
Superiorcare.pet team
Great service.
16 February 2026
Reply from KIKA USA
Thank you for your feedback! We’re glad to hear you’re happy with the service.
Warmly,
Superiorcare.pet team
I have been trying to get in touch with…
I have been trying to get in touch with Superior for weeks! I have left voicemails and numerous emails with NO ANSWER!!
11 February 2026
Reply from KIKA USA
We’re truly sorry for the frustration this has caused. We have sent the return label to your email multiple times over the past month. Please check your inbox and spam/junk folder, as it may have been filtered there. If you’re still unable to locate it, please reply with an alternate email address and we will resend it immediately.
Warmly,
Superiorcare.pet team
Reply from KIKA USA
Thank you for your kind feedback! We’re so happy to hear ordering was easy, delivery was quick, and that your baby loves it. It’s wonderful to know it’s good for her too.
Warmly,
Superiorcare.pet team
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