I love my Superga platforms. They are the most comfortable trainers. They go with virtually everything whether it’s a summer dress, jeans or trousers. Just must remind myself and other’s the fabric S... See more
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
I have purchased many pairs of shoes in the past and they have been exceptional, good quality, various styles, mostly quick delivery, easy website and pricewise competitive. Always a really good sale.... See more
Absolutely love Superga trainers and always take advantage of their sales to have fresh pairs in stock. I tend to favour the traditional style and love metallic colours. The Nappa leather ones are als... See more
Company replied
Swift delivery of my regular purchase of classic flatforms. Despite having ordered regularly I often get confused with the sizing and ordered the wrong size- not for the first time🙄. I exchanged... See more
Company replied
4.4
Excellent
10K reviews
Replied to 93% of negative reviews
Typically replies within 24 hours
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See how their reviews and ratings are sourced, scored, and moderated.
I ordered a black pair of trainers as a…
I ordered a black pair of trainers as a gift snd these arrived on time and were so good I decided to order myself a pair of the burgundy sneakers. These were due to be delivered but never arrived and a refund was sent to me but no explanation at all was given as to why the shoes never arrived
10 December 2025
Reply from Superga UK
We appreciate your feedback. We are sorry the burgundy sneakers did not arrive and for the lack of communication. We'll investigate why this happened to prevent similar issues in the future.
Beautiful shoes
Beautiful shoes! I was skeptical buying shoes I’d never heard of but seen them used on models in my favourite store so thought I’d give them a try. They are very well made and the choices are fantastic. The only thing I would consider when buying is they are about 1/2 a size bigger and can’t be tightened enough to stop them slipping off so always go down half a size! I love mine with flowy dresses x
14 July 2025
Reply from Superga UK
Hi Mandy, we're glad you love the shoes and appreciate your feedback on the sizing. It's great to know they pair well with your outfits. We'll consider your sizing suggestion for future buyers. Thanks for trying our shoes!
Superga Customer Service
Absolutely shocking customer care
Absolutely shocking customer care. Bought a pair of big bumper shoes. First ever pair of Superga’s ripped around the ankle part of the shoe after 5 wears. Was told by the company it was wear and tear. 🤦🏻 subsequent communications told the same thing and then ignored. Safe to say I will not be buying another pair of Superga shoes. Quality of product was far inferior to what I thought I was getting. Poor shoes, poor customer service. Avoid! Same
Generic reply from the company about occidental damage. I used the shoes 5 times before they ripped through no fault of my own.
17 April 2025
Unprompted review
Reply from Superga UK
We're sorry to hear about your experience with your Superga shoes. Unfortunately the warranty that comes with every purchase does not cover accidental damage or wear and tear. We hope you understand this and wish to shop with us in the future. Superga Team
Ordered pair of high top trainers,order…
Ordered pair of high top trainers,order came quickly,really like my purchase,good quality and they were a good price aswel
3 December 2025
Reply from Superga UK
We're happy to hear that you received your high top trainers quickly and that you are pleased with the quality and price. Thank you for your positive feedback!
Superga Customer Service
EaHappy shoppersy website
Easy website
Love Superga trainers so comfortable and they were reduced, what's not to love
13 November 2025
Reply from Superga UK
We're happy to hear that you found our website easy to use and that you love your comfortable Superga trainers, especially at a reduced price. Thank you for your positive feedback!
Superga Customer Service
Reply from Superga UK
Hi Teresa, happy to hear you had a great shopping experience with us here at Superga and you think the shoes are excellent. I will be sure to pass this on to the team, Thank You
SUPERGA Customer Service
Fabulous footwear
30 November 2025
Reply from Superga UK
Hi Jill
Thank you for taking the time to send in your 5 star review
Its great to hear you think our footwear is Fabulous
SUPERGA Customer Service
Reply from Superga UK
We're happy you love your new Superga shoes and find them to be of good quality. We appreciate your recommendation very much!
Superga Customer Service
superb service from Superga
my favourite canvas trainers at an excellent price. What more can you ask for?
22 November 2025
Reply from Superga UK
We're pleased to hear that you love your Superga trainers Charlie and got them at a great price! Thanks for taking the time to share your positive feedback.
Kind regards,
Superga Customer Service
My order
From the time the order was placed on kept me updated about the items I ordered ..and reminders to pick up when at the pick up point. Also nicely wrapped and boxed.
20 November 2025
Reply from Superga UK
We're happy to hear that you were kept informed about your order and appreciated the packaging. Thank you for your positive feedback; we appreciate it.
Reply from Superga UK
We're delighted to hear that the shoes fitted well and arrived with you quickly. Thank you for your purchase and for sharing your positive experience!
Kind regards,
Superga Customer Service
Problem with sizing…
The delivery was good and the shoes look good. Couple of warnings though. The shoes are quite heavy and very big. Superga sell size 39 as a uk size 5 1/2. Usually a size 39 is a uk 6 which explains why they were too big. I did get them at a bargain price so hoping with insoles and heel grips they will fit. It also seems very unfair to charge postage and not offer free returns. This is very unusual.
16 November 2025
Reply from Superga UK
We appreciate your feedback Lynda. We're glad the delivery was good and that you like the shoes' appearance. We've taken note of your comments regarding sizing and will review these with the team.
Kind regards,
Superga Customer Service
Reply from Superga UK
Hi Robert, we're sorry to hear there's been an issue with your order delivery. We reached out to you last week and can see that you are currently being looked after by our customer service team who will work to get this resolved for you.
Kind regards,
Superga Customer Service
Reply from Superga UK
Hi Linda, we're happy to hear that you are pleased with the product and our delivery service. Thank you for your feedback.
Superga Customer Service
Love my supergas
10 November 2025
Reply from Superga UK
Thanks so much for your positive review Oscar! it's very much appreciated. We're thrilled you love your new Superga shoes.
Kind regards,
Superga Customer Service
This must be my sixth pair of silver…
This must be my sixth pair of silver pumps from Superga, always comfy, go with everything, what more could a girl want.
8 November 2025
Reply from Superga UK
Thanks so much for your fantastic review Julie! We're delighted you've found your go-to Superga shoes and look forward to seeing you again for your next pair!
Kind regards,
Superga Customer Services
QUALITIEEEEE
ABSOLUTELY FLABBERGASTED TO THE QUALITY OF THE SHOES & THE SPEED OF DELIVERY.........GO SUPERGA.........
5 November 2025
Reply from Superga UK
We are happy to hear that you are flabbergasted by the quality of our shoes and the speed of delivery! Thank you for your positive feedback; we appreciate it.
Best trainers out there,
Best trainers out there,, 100 times better than converse, and cheaper
29 October 2025
Reply from Superga UK
Good afternoon
We're happy to hear that you find our trainers to be better and more affordable than Converse. Thanks for sharing your positive experience with us!
Superga Customer Service
Needs better communication with customers
Ordered online on the 7th of November.
Nothing has arrived so far and no confirmation of the order.
7 November 2025
Reply from Superga UK
Hello Nisha
Your order was delivered to the Parcelshop you requested this afternoon and I have resent your order confirmation, please check your spam folder in case it has gone in there, please reach out to us at info@superga.co.uk if you need anymore details
Superga Customer Service
Good Fitting Shoes & Great Service
Good price for the items I bought, and they arrived quickly without any hassle. It's also good to a footwear manufacturer make men's shoes which are not unduly narrow
8 October 2025
Reply from Superga UK
We're happy to hear that you received your order quickly and are pleased with the price. We appreciate your feedback about the fit of the men's footwear. Thanks for your review!
Kind regards,
Superga Customer Services
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