I was skeptical at first, never used a customer service agent to assist my reservation. I had a difficult destination to fly into and as result was going to pay double the cost. However Kylie my ass... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
We have experienced other travel agents in the past but till we deal with “super fare” none could match there customers satisfaction label.most efficient to deal with. Our rep was “Ayush Gupta” he is... See more
Company replied
I had bad experience with Superfares. I have to disclose my confidential information to them like my three digit CRR of my credit card, my credit card copy, my passport copy and passenger passport co... See more
Having a very bad experience with these guys . I had to cancel flights due to sudden demise in family. They are not refunding the money even after 1.5 Months of request inspite of receiving refund at... See more
Company details
Written by the company
Book online cheap, flights last minute air tickets at lowest prices. Find cheap flights tickets in superfares to travel anywhere.
Contact info
510 Clinton Square, 14604, Rochester, United States
- +1-585-534-8844
- info@superfares.com
- superfares.com
2.6
Poor
446 reviews
No history of asking for reviews
This company hasn't invited their customers, so reviews may not be representative
Hasn’t replied to negative reviews
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
very nice experience
9 February 2020
Unprompted review
Reply from Superfares
Dear Satinder,
Thank you for sharing your feedback. We are happy to assist you with your travel plans.
Looking forward to assisting you again in the near future.
Regards,
Team SuperFares
We have experienced other travel agents…
We have experienced other travel agents in the past but till we deal with “super fare” none could match there customers satisfaction label.most efficient to deal with. Our rep was “Ayush Gupta” he is such calm, patience & pleasant indeed!
Keep it up!
8 February 2020
Unprompted review
Reply from Superfares
Dear Soma,
Thank you for sharing your feedback. Ayush was happy to assist you with your travel plans.
Looking forward to assisting you again in the near future.
Regards,
Team SuperFares
This was my first time
This was my first time. I didnt have any issue. She was good.
8 February 2020
Unprompted review
Reply from Superfares
Dear Seema,
Thank you for sharing your feedback. We are happy to assist you with your travel plans.
Looking forward to assisting you again in the near future.
Regards,
Team SuperFares
Nice to talk with Ayush Gupta
Nice to talk with Ayush Gupta
Easy going personality
7 February 2020
Unprompted review
Reply from Superfares
Dear Customer,
Thank you for sharing your feedback. Ayush was happy to assist you with your travel plans.
Looking forward to assisting you again in the near future.
Regards,
Team SuperFares
Superb
Superb !
Ayush had helped me a lot to find the best price and the baggage .I appreciate his help and would recommend him to my friends for good service.
7 February 2020
Unprompted review
Reply from Superfares
Dear Amit,
Thank you for sharing your feedback. Ayush was happy to assist you with your travel plans.
Looking forward to assisting you again in the near future.
Regards,
Team SuperFares
Dealt with Yugam aroda
Dealt with Yugam aroda, very nice and helpful, awesome experience, will recommend to others,
7 February 2020
Unprompted review
Reply from Superfares
Dear Parth,
Thank you for sharing your feedback. Yugam was happy to assist you with your travel plans.
Looking forward to assisting you again in the near future.
Regards,
Team SuperFares
Had a wonderful experience with Superfare
Had a wonderful experience with Superfare. Karan Wehgal has been of amazing support to take care of the travel need. Thanks Karan. Appreciate your help
7 February 2020
Unprompted review
Abhishek was great at customer service
Abhishek was great at customer service. I prefer him for further conversation.
7 February 2020
Unprompted review
Reply from Superfares
Dear Mr.Bansal,
Thank you for sharing your feedback. Abhishek was happy to assist you with your travel plans.
Looking forward to assisting you again in the near future.
Regards,
Team SuperFares
Very Professional and Quality service…
Very Professional and Quality service received from Mr. Karan Wehgal. Just because of your work, I've shared the word 'Superfares' with my friends who usually travel a lot. Here,I want to thank you for your time and effort. Keep up the good work Karan. Cheers!
6 February 2020
Unprompted review
Reply from Superfares
Dear Lokesh,
Thank you for sharing your feedback. Karan was happy to assist you with your travel plans.
Looking forward to assisting you again in the near future.
Regards,
Team SuperFares
I am very satisfied with the service…
I am very satisfied with the service provided by the travel advisor Ayush Gupta. He helped me to book tickets for my parents. So far the experience with the booking process is very good but I will be able to comment better after the travel.
5 February 2020
Unprompted review
Reply from Superfares
Dear Soumita,
Thank you for sharing your feedback. Ayush was happy to assist you with your travel plans.
Looking forward to assisting you again in the near future.
Regards,
Team SuperFares
Very pleasant service
Very pleasant service , as well as prompt. Only thing is that the agent could have qualified me and offered more options on dates of travel.
5 February 2020
Unprompted review
Reply from Superfares
Dear Harvey,
Thank you for sharing your feedback. We are happy to assist you with your travel plans.
Looking forward to assisting you again in the near future.
Regards,
Team SuperFares
Great service with a great attitute. cheers....
Ayush Gupta helped me to book tickets to my parents. He is really a great guy. He explained me everything before booking a ticket. cheers buddy......
4 February 2020
Unprompted review
Reply from Superfares
Dear Mehul,
Thank you for sharing your feedback. Ayush was happy to assist you with your travel plans.
Looking forward to assisting you again in the near future.
Regards,
Team SuperFares
Karan Wehgal👍
This review is for Mr Karan. He has excellent customer service skills. I enjoyed my conversation with him throughout the booking. He guided me with great patience and helped to make the right decision. A good friend to make. Wish him all the success in his career.
4 February 2020
Unprompted review
Reply from Superfares
We are super glad to know that your experience with us was great, Bhupinder. Thank you for entrusting us with your flight booking process and for taking out a moment to recommend us to others. Karan indeed takes client satisfaction seriously and has lovely energy about his work. We’ll make sure he is aware of your amazing feedback and look forward to serving you again in the future!
Excellent customer service..
Excellent customer service... I have booked my parents air tickets for that anshita helped me really well in finding the best fight and fare. I highly recommend superfares. Thanx a lot
3 February 2020
Unprompted review
Reply from Superfares
Dear Kishan,
Thank you for sharing your feedback. We are happy to assist you with your travel plans.
Looking forward to assisting you again in the near future.
Regards,
Team SuperFares
This is my first purchase through…
This is my first purchase through Superfares. I will be able to provide better feedback once I complete my to and fro journey. Experience so far is good
2 February 2020
Unprompted review
Reply from Superfares
Dear Ivan,
Thank you for sharing your feedback. We are happy to assist you with your travel plans.
Looking forward to assisting you again in the near future.
Regards,
Team SuperFares
Anshita helped me to find out best…
Anshita helped me to find out best tickets for me. Thank you so much.
2 February 2020
Unprompted review
Reply from Superfares
Dear Bhawna,
Thank you for sharing your feedback. Anshita was happy to assist you with your travel plans.
Looking forward to assisting you again in the near future.
Regards,
Team SuperFares
Thanks for your kind of service
1 February 2020
Unprompted review
Reply from Superfares
Dear Pushpaseeli,
Thank you for sharing your feedback. We are happy to assist you with your travel plans.
Looking forward to assisting you again in the near future.
Regards,
Team SuperFares
Yugam Arora helped me out with my…
Yugam Arora helped me out with my booking. He was was proactive, kind and helpful. He looked up fights with 2 check in bags before I asked for. Overall Yugam did an excellent job. I would definitely recommend superfares.com to my friends and family. Thanks Yugam....cheers
1 February 2020
Unprompted review
Reply from Superfares
Dear Sinclair,
Thank you for sharing your feedback. Yugam was happy to assist you with your travel plans.
Looking forward to assisting you again in the near future.
Regards,
Team SuperFares
Reply from Superfares
Dear Harjit,
Thank you for sharing your feedback. Anshita was happy to assist you with your travel plans.
Looking forward to assisting you again in the near future.
Regards,
Team SuperFares
Really helpful
It was really a wonderful experience as i was provided every single detail and price charge was also resonable and i will surely look to have more services in near future.
31 January 2020
Unprompted review
Reply from Superfares
Dear Abhijit,
Thank you for sharing your feedback. We are happy to assist you with your travel plans.
Looking forward to assisting you again in the near future.
Regards,
Team SuperFares
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.