Super Export Shop Reviews 

547
•
TrustScore 4 out of 5

3.9

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Rated 1 out of 5 stars

I ordered three T-shirts on Shopee to use for a gym advertisement shoot. At first, the customer service team responded quickly, which made me confident that the order would arrive before the sho... See more

Rated 5 out of 5 stars

I've received the parcel in just 3 days! From TH to SG took just 3days to reach my door step, the delivery arrangement is superb. Bought 2pairs of Twins Special 12oz glove, 2pairs of Twins Special ha... See more

Rated 4 out of 5 stars

Great customer experience. Ships out quickly and seller constantly updates about orders through email and text so you are assured that your package will arrive and they are a legitimate business. Only... See more

Rated 5 out of 5 stars

First time ordering so was a little dubious but absolutely fantastic! Ordered nearly £400 of gloves, Thai pads, etc on Sunday and arrived to us here in the UK Thursday same week. Genuine Muay Thai gea... See more

Company replied

Company details

  1. Martial Arts Supply Store
  2. also in
  3. Clothing Store

Written by the company

All popular Muay Thai Brands in one shop!


Contact info

3.9

Great

TrustScore 4 out of 5

547 reviews

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1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 50% of negative reviews

Typically replies within 24 hours

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3.9

All reviews

(547)

5 reviews in the last 12 months

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Rated 1 out of 5 stars

Unprofessional customer service

I ordered three T-shirts on Shopee to use for a gym advertisement shoot. At first, the customer service team responded quickly, which made me confident that the order would arrive before the shooting day.

Later, they informed me that one of the shirts was sold out and suggested that I change the color. I decided to cancel that shirt instead and asked whether the other two shirts would still be delivered on time. Unfortunately, after that, the customer service representative stopped responding.

I eventually called the shop myself and found out that the remaining shirts would not arrive in time either. They told me I would need to cancel the order and place a new one.

I don’t mind canceling the order and reordering if necessary. However, I believe this situation could have been avoided if the customer service team had responded earlier and checked the order promptly after I contacted them. Disappearing without providing an update or a solution is unprofessional and caused unnecessary inconvenience. After I discussed the issue with my team and my boss, we placed another order, but my boss’s order was canceled without any explanation. I suspect this may have been because the customer service representative was upset about my review

9 July 2026
Unprompted review
Rated 1 out of 5 stars

Cancel order

Unfortunately, my recent experience with this company was very disappointing.

I placed an order, but the full cost including shipping was not clearly shown beforehand. When I proceeded to pay via Apple Pay, the total amount suddenly almost doubled. It turned out I would have had to pay nearly the same amount again just for shipping, which was completely unreasonable.

I immediately sent an email requesting cancellation of the order. I received confirmation that a refund would be issued. After a few days, I did receive a refund — however, it was not the full amount. Over £20 was missing. I sent another email regarding the missing amount, but this time I received no response at all.

Keeping part of a customer’s money without explanation is highly unprofessional. I have ordered from this website before, but the prices and shipping costs have increased significantly, making it no longer worth ordering. On top of that, customer service is extremely poor.

I do not recommend.

8 February 2026
Unprompted review
Super Export Shop logo

Reply from Super Export Shop

Dear Kamil,

Thank you for your feedback.
We would like to clarify that the difference in the refunded amount was not withheld by our company.
Your payment was processed through a third-party payment gateway and was subject to currency exchange rate fluctuations and bank processing fees. These charges are determined by the payment provider and the issuing bank, not by our company.
When international refunds are issued, the final returned amount may vary due to exchange rate differences between the original transaction date and the refund date, as well as conversion or processing fees applied by the payment gateway or bank.

We have already replied to your email with a detailed explanation regarding this matter. If you need any further clarification, please kindly contact us directly with your order number so we can review the case again.
We do not retain any portion of a customer’s payment beyond the actual transaction amount.
Transparency and customer satisfaction remain very important to us.
Best regards,
Super Export Shop Team

Rated 5 out of 5 stars

I recently started to go Thai boxing

I recently started to go Thai boxing. Th0e boxing equipment here is both cheap and high quality.

30 April 2025
Unprompted review
Super Export Shop logo

Reply from Super Export Shop

Dear Bawornthath,
Thank you very much for your kind review. We are happy to hear that you are satisfied with the quality of our equipment.
We always try our best to help every customer find high-quality Muay Thai products within any budget range — whether beginner or professional level.
We wish you great progress in your Thai boxing journey, and we hope to see you again soon.
Best regards,
Super Export Shop Team

Rated 5 out of 5 stars

Great shop .. Antwerp in the house

Great shop ... you enter a muay thai world with loads of expertise and a great variety of mt stuff.
The people at the shop are so friendly and helpfull.
They bring you absolute quality and a great range of top products.
When in Bangkok pay them a visit and buy some great material... you wont regret it.
Greets
Cliff from Antwerp

14 November 2024
Unprompted review
Super Export Shop logo

Reply from Super Export Shop

Dear Cliff,

Thank you very much for your kind words and support — we truly appreciate it.

We are happy to let you know that our shop is now even bigger and expanded to two floors, with an even wider selection of Muay Thai equipment and premium products.
Next time you are in Bangkok, we would be very happy to welcome you again. The Muay Thai world is always growing — and so are we.
Warm regards,
Super Export Shop Team

Rated 5 out of 5 stars

Great range and prices.

9 July 2024
Unprompted review
Super Export Shop logo

Reply from Super Export Shop

Dear Andy,
Thank you very much for your support and kind words.
We are happy to hear that you are satisfied with our product range and pricing. We always aim to offer a wide selection of high-quality Muay Thai equipment at competitive prices.
We hope to welcome you again soon.
Best regards,
Super Export Shop Team

Rated 1 out of 5 stars

Fake merchandise and bad customer service

Ordered an expensive pair of gloves, only for the print to start chipping after a few uses.
When I contacted them, they completely refused to acknowledge this was not how it was supposed to be.
When I left a negative review, the deleted it immediately. Steer clear if you value customer service and value for money.

4 July 2024
Unprompted review
Super Export Shop logo

Reply from Super Export Shop

Dear Petter,

We take claims regarding product authenticity very seriously.

First, we would like to clearly state that we are an official distributor of major Thai brands, and all products sold by our store are 100% authentic and sourced directly from the manufacturers.
Regarding printed gloves: as with any combat sports equipment, surface prints can naturally show signs of wear after usage, especially during heavy bag or pad training. This does not indicate that the product is fake.
When you contacted us, our team responded according to our policy and requested photos for inspection. Product wear after use does not qualify as a manufacturing defect.
Concerning your review, we do not delete negative reviews. Reviews may only be moderated by the platform if they violate platform guidelines.
If you would like us to review your case again, please contact us directly with your order number and clear photos so we can assist further.
We stand behind the authenticity and quality of all products we sell.
Best regards,
Super Export Shop Team

Rated 5 out of 5 stars

Twins Special Deluxe kicking pads - Speedy delivery and cheaper cost

After reading positive reviews about SXS I decided to order some Twins Special Deluxe Kicking Pads KPL12 (Black/Red) on Tuesday evening, they got shipped from Thailand on Wednesday and I received them on Thursday noon (Manchester UK) - I used the faster option with Fedex as there was not much price difference with standard option. I received regular updates from Fedex. I'm very impressed with the fast delivery, the cost of the shipping was 3/4 of the cost of the pads but the total cost was still around £50 cheaper to local shops and SXS have more choices in terms of colors and sizes. The quality is as expected (genuine leather, sturdy) so they are definitely genuine Twins Special pads. I didn't have to pay any custom tax either so I'm very pleased with the overall shopping experience. Would buy again from SXS if I have to.

9 May 2024
Unprompted review
Super Export Shop logo

Reply from Super Export Shop

Dear Eric,
Thank you very much for your detailed review and for choosing SXS.
We’re very happy to hear that your Twins Special Deluxe Kicking Pads arrived quickly and that you were satisfied with both the quality and overall value. We always aim to provide genuine products, fast dispatch, and competitive international shipping options.
As an official distributor, we guarantee authentic Twins Special equipment, and it’s great to know the quality met your expectations.
We truly appreciate your trust and support, and we look forward to serving you again in the future.
Best regards,
Super Export Shop Team

Rated 5 out of 5 stars

Lots of varieties of items and the…

Lots of varieties of items and the store very welcoming. 5star.

16 April 2024
Unprompted review
Super Export Shop logo

Reply from Super Export Shop

Dear Melia,
Thank you very much for your kind review.
We’re happy to hear that you enjoyed the variety of items and felt welcome in our store. We’re excited to share that our shop now has two floors, offering even more options and a wider selection of Muay Thai equipment.
We hope to meet you again on your next visit.
Best regards,
Super Export Shop Team

Rated 1 out of 5 stars

I’m disappointed of my experience

I’m disappointed of my experience, prices not the less of Bangkok for sure. I didn’t have enough time to visit the others shops around people advised me.
Take your time before buying what you need there.
the salesman is good but he doesn’t decide for the bill.

Enjoy your training

12 January 2024
Unprompted review
Super Export Shop logo

Reply from Super Export Shop

Dear Parisot,
Thank you for sharing your feedback.
We understand that pricing is an important factor when making a purchase decision. Our prices reflect the authenticity of the products, official distributor sourcing, and the quality standards of genuine Thai brands.
We always encourage customers to take their time and compare options to ensure they feel confident in their purchase. We appreciate your comment about our salesperson — our team is always here to assist and provide guidance.
We hope you enjoy your training and appreciate your visit to our store.
Best regards,
Super Export Shop Team

Rated 5 out of 5 stars

Brilliant service at an excellent price.

Ordered a pair of focus mitts as they were much cheaper than anywhere I could find in the UK and the colour I wanted was not available here. Placed my order on Friday, it was sent on Saturday and with me by early afternoon on Wednesday. I didn’t have to pay any duty either so I’m delighted and will definitely purchase from Super Export Shop again.

27 September 2023
Unprompted review
Super Export Shop logo

Reply from Super Export Shop

Dear Jeff,

Thank you very much for your detailed and positive review.
We’re delighted to hear that you were satisfied with both the price and delivery speed. We always aim to dispatch orders quickly and offer competitive international pricing while supplying genuine, high-quality equipment.
It’s great to know the focus mitts met your expectations and arrived smoothly.
We truly appreciate your trust and look forward to serving you again in the future.
Best regards,
Super Export Shop Team

Rated 1 out of 5 stars

WILL NOT BUY from them again

The shipment of 10 items was apparently poorly packaged and fell apart in shipment. As a result, I received only half of the items. The store did not accept any responsibility and the shipper - Aramex - did not bother to respond. The store eventually chose to disregard my emails. I was left with items paid for and missing in shipment with no one to answer for. WILL NOT BUY FROM THEM AGAIN.

30 June 2023
Rated 5 out of 5 stars

Do Not Be Suspicious To Order

First time ordering so was a little dubious but absolutely fantastic! Ordered nearly £400 of gloves, Thai pads, etc on Sunday and arrived to us here in the UK Thursday same week. Genuine Muay Thai gear at excellent prices and pleasing to know that all money goes back to Thailand as no middle men. Would highly recommend and will be buying all my future Muay Thai needs from SXS. Thanks greatly to you all and thank you for an excellent buying experience. Keep up the great work! 🙏🏽

10 August 2023
Unprompted review
Super Export Shop logo

Reply from Super Export Shop

Dear Darrel,
Thank you very much for your trust and for taking the time to share such a detailed review.
We understand that ordering internationally for the first time can feel uncertain, so we truly appreciate your confidence in us. We are proud to supply genuine Muay Thai equipment directly from Thailand, without middlemen, while maintaining competitive prices and fast dispatch.
It’s great to hear your order arrived quickly and met your expectations.
We sincerely value your support and look forward to serving you again for all your future Muay Thai needs.
Best regards,
Super Export Shop Team

Rated 5 out of 5 stars

Smooth Shopping Experience

Great communication and feedback. Smooth ordering and shipment process. Will receive my next order soon :)

29 June 2023
Super Export Shop logo

Reply from Super Export Shop

Dear Dean,
Thank you very much for your kind review.
We’re happy to hear that you had a smooth ordering and shipping experience. Clear communication and fast processing are always our priorities.
We truly appreciate your support and look forward to your next order.
Best regards,
Super Export Shop Team

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