Server have nonstop lagspikes, DxWo tried to move it from eu 3 to eu 6 both places are in france, we have 7 ping so that is fantastic, super pc and 1000x1000 hyper speed internet so there is no probl... See more
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See what reviewers are saying
Server ran excellent for me and my friends who mostly live in EU. I rented an EU server for us to play together and joining from US east I had no issues. That's all that matters besides price which wa... See more
Easy to get everything up and it's a very affordable price which I hope stays in the future! Happy with the support and I like the fact that there's a Discord you can join to get in contact with the... See more
Great server hosting & pricing! Will buy again! Any issues were handled immediately thru customer service. Helpful & fast is what us gamers like! 10/10 made renting a server super easy for a f... See more
Company details
Written by the company
Supercraft is a game server hosting platform built for players, communities, and creators who want reliable multiplayer servers without the usual setup pain. We provide hosted servers for popular survival and sandbox games, with a focus on simple deployment, stable performance, useful control-panel features, and responsive support. Our goal is to make it easy for anyone to launch and manage a private or public game server, whether they are running a small world for friends or building a larger community. Supercraft helps customers avoid the technical complexity of renting raw infrastructure, configuring game files manually, opening ports, handling restarts, or troubleshooting common server issues from scratch. Alongside our main hosting platform, Supercraft also operates community and developer-focused projects. 7d2d.net is our dedicated 7 Days to Die community site with guides, tools, wiki content, and player resources. We also build Game Server Backend at gsb.supercraft.host, a backend platform for indie multiplayer games that need services such as player data, leaderboards, identity, and game-server infrastructure. We focus on practical features that matter to real players and developers: fast setup, clear pricing, easy server management, backups where available, mod-friendly workflows where supported, helpful documentation, and game-specific resources. Our team continues to improve the platform based on customer feedback, game updates, and the needs of active multiplayer communities. Whether you are hosting for friends, running a Discord community, managing a public server, or building a multiplayer game, Supercraft aims to provide dependable infrastructure and useful tools for the game-server ecosystem.
Contact info
United States
- contact@supercraft.host
- supercraft.host
4.1
Great
366 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 20% of negative reviews
Typically replies within 1 month
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Good server hosting is good
Server hosting is good. Servers are fast and reliable.
19 August 2024
Unprompted review
Average Service, bad server performance/lag if living in UK
I was a customer for a while, had a satisfactory server, palworld server and a valheim server.
I was mostly satisfied with the service, its a little laggy here and there but it was bearable... until I closed those servers and opened a valheim server. The quality of the game and the intensity of the lag increased with only the 3 of us playing.
I am not sure if the fact I am based in the UK had any impact on the server quality, maybe they dont get good coverage in the UK? As a result of this lag I opened a support ticket on the discord server to which I did not receive any acknowledgement for 2 days, after a bit of back and forth, again another 2 days went by, nothing... radio silence. Unsatisfied with the server performance and the support unfortunately I have decided to cancel my subscription and look somewhere else.
Overall, this is an average hosting service. I cant honestly recommend it, especially to the UK population.
16 August 2024
Unprompted review
Works well
Pretty cheap price, had some issues with importing world, went to discord, created ticket, within an hour or so everything resolved, fast support (Basically the admin made it all so i didnt have to).. If you encounter any issue, head right to discord, helps a lot :)
12 August 2024
Unprompted review
Provide excellent customer Service!
11 August 2024
Unprompted review
Smaller groups should avoid.
While the service is decent. There is no changing over from 7 days to another of the games they support for servers. If you a small group who hops games. I can not recommend this hosting group.
8 August 2024
Unprompted review
A cheap
A cheap, effective, honest service which is very rare nowadays, honestly this is my only to 2 for 7 days to die servers and even others nows
25 July 2024
Server was extremely laggy and…
Server was extremely laggy and completely unplayable with just 4 players.
25 July 2024
Completely reliable service
Completely reliable service, easy to understand settings and SUPER simple to add mods!
4 August 2024
Unprompted review
Incredible customer service!
Near instant response once trouble ticket was created and resolved near instantaneously.
31 July 2024
Unprompted review
Fast & Furious in few minutes!
Easiest & most direct sign to actually server running in 5min. Other services so confusing & pricey. I haven't dealt with customer service yet but prob excellent too. Thanks again!
25 July 2024
SUPER fast response
I was able to get support insanely fast!
My issue was minor but the person I spoke to was fast and attentive to my concerns.
Thankfully my issues were super minor. But with the support i was provided I am confident that if something larger comes up, the team will do a great job helping to get it resolved
29 July 2024
Unprompted review
Support was great!
Had a few bumps in my server that I was renting. Reached out to support and got "Dorii". What A pleasure! Both times I had issues she was the one who got my ticket and responded promptly and got the job done! Great experience.
25 July 2024
Unprompted review
Extraordinary Support
The staff is always prompt with response and when there is an issues they are on the job to ensure everything is back up and running!!
There isn’t any server I would’ve chosen to bring my business too it’s nicely laid out so you can find everything your looking for!
Thank you for all your great help it’s appreciated by myself and all my friends!
24 July 2024
Unprompted review
6 hours and ticket still open
6 hours and ticket still open. I do not believe any review that says their customer service is good.
20 July 2024
Unprompted review
Reply from Supercraft
The explanation is quite simple. We don't have full 24/7 coverage across timezones. We had only US folks available who were sleeping. Bad luck. Otherwise it could have been 5 minutes as well.
Because you keep asking for reviews
25 June 2024
Reply from Supercraft
Thank you for your Patronage
Service was easy to set up
Service was easy to set up,
Tech support literraly took 5 min to fix my issues.
Polite, professionel and quick with technology and ticket.
Knew exactly what they were doing.
24 June 2024
Reply from Supercraft
Thank you for your compliments
This review relates to 7dtd.
This review relates to 7dtd.
after getting the server setup it lasted 1 day before issues occurred, when trying to change basic setting of the loot spawn and such the server then failed to start.
I opened support request on the site and discord. the support staff were EXTREMELY unprofessional (i have the screenshots) it took hours for any acknowledgement and only response was sarcastic and passive aggressive comments from the support member. ticket was not even claimed.
absolutely no chance of decent support, one of the worst customer services i've experienced. 100% would never recommend to anyone expecting any decent type of customer interaction.
was given 24h window before ticket would even be checked. server still offline, no eta, no response (expect for stupid discord comments)
avoid at all costs. requested refund and moving to different provider.
26 June 2024
Unprompted review
Reply from Supercraft
I reviewed the Discord log and I think the only accurate information is that this person was not served immediately. It was during the 1.0 release of 7 Days To Die - when as it typically happens the team is overloaded by support tickets.
Been with them less than a month
Been with them less than a month. Haven't needed support so all good so far.
6 June 2024
Reply from Supercraft
Our support staff await you if you do come across any issues. Thank you for your Compliments
Made a mistake ordering
Made a mistake ordering, was fixed by support in about 2 minutes. Uptime has been impeccable. Website easy to use.
25 May 2024
Reply from Supercraft
Thank you for your compliments
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