Server have nonstop lagspikes, DxWo tried to move it from eu 3 to eu 6 both places are in france, we have 7 ping so that is fantastic, super pc and 1000x1000 hyper speed internet so there is no probl... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
Server ran excellent for me and my friends who mostly live in EU. I rented an EU server for us to play together and joining from US east I had no issues. That's all that matters besides price which wa... See more
Easy to get everything up and it's a very affordable price which I hope stays in the future! Happy with the support and I like the fact that there's a Discord you can join to get in contact with the... See more
Great server hosting & pricing! Will buy again! Any issues were handled immediately thru customer service. Helpful & fast is what us gamers like! 10/10 made renting a server super easy for a f... See more
Company details
Written by the company
Supercraft is a game server hosting platform built for players, communities, and creators who want reliable multiplayer servers without the usual setup pain. We provide hosted servers for popular survival and sandbox games, with a focus on simple deployment, stable performance, useful control-panel features, and responsive support. Our goal is to make it easy for anyone to launch and manage a private or public game server, whether they are running a small world for friends or building a larger community. Supercraft helps customers avoid the technical complexity of renting raw infrastructure, configuring game files manually, opening ports, handling restarts, or troubleshooting common server issues from scratch. Alongside our main hosting platform, Supercraft also operates community and developer-focused projects. 7d2d.net is our dedicated 7 Days to Die community site with guides, tools, wiki content, and player resources. We also build Game Server Backend at gsb.supercraft.host, a backend platform for indie multiplayer games that need services such as player data, leaderboards, identity, and game-server infrastructure. We focus on practical features that matter to real players and developers: fast setup, clear pricing, easy server management, backups where available, mod-friendly workflows where supported, helpful documentation, and game-specific resources. Our team continues to improve the platform based on customer feedback, game updates, and the needs of active multiplayer communities. Whether you are hosting for friends, running a Discord community, managing a public server, or building a multiplayer game, Supercraft aims to provide dependable infrastructure and useful tools for the game-server ecosystem.
Contact info
United States
- contact@supercraft.host
- supercraft.host
4.1
Great
366 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 20% of negative reviews
Typically replies within 1 month
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Great server & great service.
21 December 2023
Unprompted review
great company. all options not available
I like the ease of the interface. the random generation preview doesn't work. I can't upload a personal map. I don't know why this is an issue. you don't have all the functionality you get from working in the game directly such as advance terrain choices in a21. I wish all the server options were available. please update these items and I'll update my score.
27 November 2023
Reply from Supercraft
1) Random generation preview - could you elaborate on this?
2) Uploading a map we definitely support both via web pane: ttps://7d2d.net/importing-a-local-game/ and via FTP. Have reached for help?
3) Could you list the options we don't support - I am assuming in the panel form?
No lag!
So far I am extremely happy with the server. I had a Halloween Live Stream session with a few of my friends and had no lag issues at all. I have not changed the mod yet but I am seeing that doing so is very easy to do. Everything has been very user friendly.
31 October 2023
PLEASE READ BEFORE YOU BUY
Server worked for 3 days before issues started, Tried to do the support by email, and they don't respond back until a day later and didn't help with the issue really. Tried to do a support ticket through the discord server and they couldn't even find out why one of the issues was occurring (the server wouldn't start). I had to go in myself and find a fix for 2 out of the 3 issues. The 3rd issue was the biggest one and they asked a senior support person for help. That person never responded and 7 days went by without a response or a fix to it and they just closed and deleted the ticket. I emailed them asking for my money back and they told be that since 7 days already went by of using the service, I cannot get a refund back. I responded with, we only used the server for 3 days before issues started happening and we couldn't even log on to the server and it takes forever to get a respond back just for y'all to not fix the issues I am having with the server, and then you delete the discord ticket I had. I have yet to get a follow up email about the refund. One of the worst experience I have ever had and it was very stressful. I was never once mean or had an attitude with them but at a certain point I had to get a bit assertive to try and get some kind or resolution, which I did not get. Do not use them. So many other better hosting site out there. If you do use them I wish you good luck, and Supercraft I wish you well.
27 October 2023
So far so good
So far so good. I wish I had a better understanding of how to upload mods to my server. Overall everything is running smoothly. No complaints thus far. If someone could get back to me on how to install mods onto my server that would be great.
27 October 2023
Actually got to talk to someone about…
Actually got to talk to someone about our needs
27 October 2023
If you want a server that crashes…
If you want a server that crashes everyday and where they don't respond to any tickets, this is your host!
4 December 2022
Reply from Supercraft
Sorry to hear you didn't like the service. I checked and found only one email thread from you which was replied (DF+Sorcery install). I didn't find any emails reporting issues and asking for help.
Everything worked pretty flawlessly…
Everything worked pretty flawlessly except for the day/night cycle, it’s daytime all the time. Once it hits 00:00 the sun rushes to the East, already rising, making it look like a time lapse. Night doesn’t exist but time still works for bm! Other than that, 10/10 would recommend 🙌🏼💯
2 October 2023
Hosting is fine but your map generator…
Hosting is fine but your map generator doesn't work properly. Tested it like 10X and still couldn't get the elevations correct and the Trader enclaves were not fully fenced. Had to generate on my PC and upload.
30 August 2023
Cheap reliable
26 August 2023
Good Service well priced
24 August 2023
Its a great server
Its a great server and we have created a small community on, however it dose crash quite frequently but sorted fast, however we have only been using for 2 weeks so you can expect small teething issues.
29 July 2023
Great service for a great price.
29 July 2023
Easy and fast
24 July 2023
Great site to use
30 June 2023
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.