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Review summary

Created with AI, based on recent reviews

Considering 801 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the platform's user experience, finding it easy to use and incredibly helpful for generating ideas and content. Many highlight the quality of the product and the effectiveness of the artificial intelligence tools, noting how it saves time and simplifies complex tasks. Reviewers also appreciate the staff, especially during onboarding and training sessions, for their clear explanations and engaging approach. However, some people were dissatisfied with certain aspects, particularly regarding the credit system and the perceived limitations of the free version. A few users mentioned difficulties with uploading files or found the platform not as comprehensive as expected, feeling it primarily directed them to other AI sites. There were also comments about the initial onboarding process being unclear or raising questions for some users, and a few individuals found the amount of information covered in presentations overwhelming.

What people talk about most

User experience

Customers consistently note positive experiences with user experience. Many reviewers praise the engaging and... See more

Artificial intelligence

Consumers find artificial intelligence to be a positive and exciting tool. Many reviewers praise its ability... See more

Product

Customers had positive experiences with product. Many reviewers praise the product's quality and impressive... See more

Website

Clients share positive opinions on the website, often highlighting its ease of use and comprehensive nature.... See more

Staff

People report positive experiences with staff. Customers consistently praise the team's knowledge,... See more

Reviews shaping this summary

Rated 4 out of 5 stars

I wasn’t sure what to expect from enrolling in this training and had no or low expectations, however I am quite delighted with the training after all. I got a lot more information and hands on strate... See more

Rated 4 out of 5 stars

The expansive potential and tools available are pretty impressive. The setup eliminates the freight train of connected apps to achieve a job. The job is first, and the AI necessary is already connecte... See more

Rated 4 out of 5 stars

After using the platform for a couple of weeks, I found the CAPABILITIES of the software and the execution to be High Quality. HOWEVER, DO NOT SIGN UP IF YOU WANT TO USE IT FOR ADULT CONTENT. THEY D... See more

Rated 5 out of 5 stars

Just started using this service. What I love: *Lots of online training videos including a fun onboarding webinar to get you started. *Additional downloadable materials provided so you have all... See more


Company details

  1. Software Company

Written by the company

SuperCool is at the forefront of synthetic intelligence technology, bringing cutting-edge AI capabilities to creators, developers, and businesses worldwide. We believe in democratizing access to advanced AI tools that can transform the way people work, create, and innovate. Built on state-of-the-art machine learning models and neural networks, SuperCool leverages the latest advances in artificial intelligence to deliver exceptional results. Our technology is constantly evolving, incorporating feedback from our community to improve and expand our capabilities. SuperCool generates documents (Word, PDF, PowerPoint, Excel), media (music, videos, images, voice), code (Python, JavaScript), research reports with web data, mathematical analyses, spreadsheets with formulas, and much more. If you can describe it, SuperCool can create it.


Contact info

4.3

Excellent

TrustScore 4.5 out of 5

801 reviews

5-star
4-star
3-star
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1-star

Replied to 100% of negative reviews

Typically replies within 48 hours

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Supercool AI Business Creator Bootcamp

Spent four hours with Johnathan and Terry on one one of their Bootcamp webinars about building and marketing an AI consulting business. During the webinar Johnathan worked with supercool to define services, creat a e-book and quiz session to help potential customers utiilize AI to solve their problems. He then created a website using Famous.ai with all three solutions. He then created agents to promote the solution on socal media and an agent to run ad manage ad’s on social media. Excellent session I learned a lot and am excited to explore more.

26 April 2026
Unprompted review
Rated 5 out of 5 stars

SuperCool Is Super Awesome!

I had the pleasure of attending a SuperCool Zoom workshop today and my mind was blown by the quality of product that was created! Within a few hours I watched nothing more than an idea turn into a branded offer with a working website, funnel, authored book, a calendar booking with a consultant, and a guided DIY option for sales, up sales and down sales, with lead capture capability baked in.

27 April 2026
Unprompted review
Rated 5 out of 5 stars

Blown away by the speed.

I just watched Jonathan and Terry build a whole business right in front of my eyes in about two hours. Websites, books, funnels—they did the whole thing.

I’m not a tech genius, but they made it make sense. It’s not just some software they're trying to push; they’re actually showing you how to use it to get things done. It’s fast, a little intense, but it’s real-world stuff. Definitely worth the time if you actually want to build something.

26 April 2026
Unprompted review
Rated 4 out of 5 stars

SuperCool Bootcamp

The bootcamp on SuperCool AI was honestly amazing. The content was valuable, practical, and really focused on execution—not just theory. From my experience with past bootcamps, whenever Dr. Alex is present, even briefly, the level of depth and clarity becomes completely different. He has a unique way of explaining complex ideas so they truly click, and his perspective adds a layer of value that’s hard to replace. Even a short 10–15 minute appearance would elevate the entire experience and make it even richer. That said, this bootcamp was still excellent, and I’m very grateful for everything that was shared. I’m excited to keep learning and building with these tools.

26 April 2026
Unprompted review
Rated 5 out of 5 stars

An 11 out of 10 AI Bootcamp Experience — Brilliant, Practical, and Genuinely Supportive

​​I recently attended a three-hour Supercool AI bootcamp with Jonathan and Terry, and honestly, it was an 11 out of 10 experience.

What made it so impressive was the sheer range of what Supercool can do. It feels like it brings together every major part of building and running an online business — websites, product creation, service desk support, social media, marketing, advertising, automation, and more — into one integrated system. The capabilities were extraordinary, and the “wow factor” was there from start to finish. IN MINUTES ! not weeks

But what really stood out was not just the technology. It was the people behind it. Jonathan, Terry, and the team came across as friendly, open, responsive, and genuinely interested in helping people succeed. They answered questions clearly, created a very supportive learning environment, and made the whole experience feel personal rather than transactional.

I never felt like I was being treated as just another customer or another payment. I felt like they were genuinely invested in my success, and that makes a huge difference.

Supercool is doing an excellent job of combining powerful AI tools with thoughtful support, clear teaching, and a real sense of partnership. Brilliant experience. Highly recommended.

27 April 2026
Unprompted review
Rated 5 out of 5 stars

Supercool Workshop

Today was a 3 hours Workshop and was very informative. Jon and Terry are amazing and break everything down so it is easy to understand and follow along.

26 April 2026
Unprompted review
Rated 5 out of 5 stars

The SuperCool bootcamp was far better than expected

The SuperCool bootcamp was thought-provoking and revealing in regard to the power of the Synthetic Intelligence platform SuperCool. Jonathan built a business and the marketing system in real time during the boot camp. Parts of the presentation were challenging to follow, but overall an outstanding experience. Most "boot camps" are long on "what" and short on "how", this one provided actionable information. Well done

26 April 2026
Unprompted review
Rated 5 out of 5 stars

Simply the Best

Wow it is so refreshing to learn from these guys. Authentic. Real. Actionable. There is a ton of people right now offering ways to drive business with AI but SuperCool is WAY different. Worth your time to check out their bootcamp - your future self with thank you!I 100% highly recommend!

26 April 2026
Unprompted review
Rated 5 out of 5 stars

What a packed session!!!!

What a packed session! I cannot believe the vast amount of training Jonathon gave out during this workshop! As a budding app builder, I cannot express the amount of value I have received during this call. Looking very much forward to my scheduled 1:1 call!

26 April 2026
Unprompted review
Rated 5 out of 5 stars

Direct teaching is priceless

Direct teaching is priceless. The technology is so advanced it leaves every other app behind! Took over a month of work, requiring several team members, and created an operational funnel in 2.5 hours!

26 April 2026
Unprompted review
Rated 2 out of 5 stars

Super-Not-Cool - Credit Burner baloney

I was onboarding setting up my own AI Governance Model to use it. I asked:

Me: "Do I burn credits here talking to you?"

The SuperCool Answer was:

"Talking to me and generating text responses does not consume your credits. Credits are only used when you generate high-value digital assets like images, videos, music, or specialized documents. You can chat, brainstorm, and plan with me as much as you like for free!"

An hour of onboarding later, I burned through all of my credits and it tried to autodraft $20 (I approved this), but my financial governance model stopped it because it was not authorized.

The real test is what comes next from SuperCool. Will they investigate this? Will they make it right? Most new customers will just write a bad review and move on.

I think SuperCool has huge potential, and something I can utilize for my own 'next steps' as an advisor and publisher of my own materials.

The only reason this isn't a one star, is because I think the platform isn't baloney, but has potential and practical value.

I feel like an unpaid beta-tester, my time has value; at minimum, if I crossed over into a usage pay to play system, the AI should have asked approval and presented me with options; not quietly burn my credits having a conversation.

4/27/2026 - SuperCool did respond to my TrustPilot Review, I think they are going to investigate the situation.

For those reviewing this, having a company pay attention is a great sign of a quality company. So, don't let my review stop you from exploing this. It is a unique platform that is evolving.

I will update and revise my review as things develop. I feel confident things will conclude positively for all.

23 April 2026
Unprompted review
SuperCool logo

Reply from SuperCool

Hey David,

Thank you for the feedback, and we are sorry to hear about the experience you had. We put in a request via TrustPilot to get more information.

We want to ensure our support is there to help if you haven't had a chance to reach out to us yet. We are happy to investigate this further and find a resolution that works for you. Please don't hesitate to contact our support team directly if you have any questions or concerns.

Rated 5 out of 5 stars

orientation

I just had my orientation with SuperCool. The fact that they did an orientation instead of just leaving me on my own amazed me. But, Terry, did an amazing job of highlighting their capabilities and there are A LOT! Just in the time we had, he had AI write and perform a few songs, wrote a book, made a couple of short videos, and more cool stuff. It just filled my head with ideas to create! From the interaction from others, I'm pretty sure everyone was amazed. Really looking forward to diving into SuperCool. Thanks Terry

24 April 2026
Unprompted review
SuperCool logo

Reply from SuperCool

Hey Ron,

We are thrilled you had a great time at the orientation. There is so much to see and learn within SuperCool; so make sure to check out our Free Learning Hub for additional resources. - https://help.famouslabs.com/en/collections/18723411-supercool-com

We will be there ready to help if you ever run into any issues as well - support@supercool.com

Rated 5 out of 5 stars

Excellent all-in-one app. Supercool.

Excellent all-in-one app. The capabilities that Supercool has are outstanding. Looking forward to writing my books and making AI videos. It is basically a do-it-all app instead of jumping around from voice over to video editor to avatar maker, etc. Looking forward to a prosperous journey through supercool.

24 April 2026
Unprompted review
SuperCool logo

Reply from SuperCool

Hey Michael,

Glad to hear you are having a great time, that is what we love to see! We are here to assist you if you encounter any issues. Our support channels are open, so please don't hesitate to reach out. We are committed to ensuring a smooth and positive experience for all our users.- support@supercool.com

Rated 5 out of 5 stars

It's awesome 👍💯

24 April 2026
Unprompted review
SuperCool logo

Reply from SuperCool

You are awesome as well Dr Iona Irving ❤️

Our support channels are readily available, and we encourage you to contact us with any inquiries if you have any issues. We are dedicated to providing a seamless and positive experience for all our users.- support@supercool.com

Rated 5 out of 5 stars

SuperCool is one of the best…

SuperCool is one of the best onboardings I have ever attended. SuperCool is a great platform for doing just about anything!

24 April 2026
Unprompted review
SuperCool logo

Reply from SuperCool

Hey Eddie,

We are delighted to hear you had a positive experience during the orientation. SuperCool offers a wealth of learning opportunities; we encourage you to explore our Free Learning Hub for additional resources. https://help.famouslabs.com/en/collections/18723411-supercool-com

We will be there ready to help if you ever run into any issues as well - support@supercool.com

Rated 1 out of 5 stars

SCANDALOUS & SHADY

I started near as soon as they came out. I'm an AI user & very adept at such. This Company however is unfinished, unpolished & in need of Serious structure. Half the time you don't have back end controls, or front end controls so you have no control at all. You cannot correct your AI's in ANYTHING they do while they go off willy nilly spending your money/credits like your Elon Musk. Coupled with credits I had that I suddenly could not use (8k+ credits) when I reduced my my sub to free, they (supercool) took ALL my credits! MY CREDITS- BOUGHT & PAID FOR!!🤬
When I first emailed, explaining these issues I was told that it was handled & that I was given 2k credits compensation for my trouble- mind you, I have and agent that post Web sites & an open shop, so I'm actually using it as a sub running parts of my business - when I went 2 days later to check on progress I found that was not the case AT ALL!!
MY SUBSCRIPTION HAD BEEN UPGRADED - WITHOUT PREMISSION OR MY KNOWLEDGE!! I HAD BEEN CHARGED 2X's $20 FOR 2K CREDITS ($40 4K CREDITS) THEY DID NOT GIVE 2K CREDITS AT ALL!!
I IMMEDIATELY CANCELLED THAT SUB AND CAME HERE BECAUSE THIS IS FRAUD!!! NOW, ITS ABOUT TO GET LEGAL🤬
THIS COMPANY IS SHADY, THEIR PRACTICE IS SCANDALOUS, AND THEIR MAKING MONEY BY RIPPING PEOPLE OFF!!🤬🤬 HELP PUT A STOP TO THIS NOW!!!
EDIT;
APPARENTLY YOU MISUNDERSTOOD, WHAT HAPPENED WAS AFTER THE FACT. YOU DID NOT HELP ME, I DID NOT ENABLE ANYTHING, AND I CERTAINLY DID NOT ENABLE NOR DID I GIVE YOU PERMISSION TO SPEND MY MONEY. SO YOU'RE SADLY MISTAKEN. YOU'VE HELPED ME DO NOTHING. THE ONLY THING YOU'VE ACCOMPLISHED IS RIPPING ME OFF, I WANT THAT CLEARLY UNDERSTOOD!!

16 April 2026
Unprompted review
SuperCool logo

Reply from SuperCool

*Update* While we are sorry things didn't work out for you, we are glad we were able to get you a full refund and provided you free credits as well. We value your feedback and are always looking for ways to improve.

Just for clarification, it looks like you enabled the Pay-As-You-Go option, which will give you a temporary credit boost without changing your overall subscription as you keep building. Inside your account billing section(inside the billing section of mobile app as well) to turn that off if you need to at anytime.

----------------

Hey Cutter

We apologize for any issues you had, and we did follow back up to your initial email where you were happy with the free credits we issued you along with passing your information along to our engineers to look into further. We are sorry if that wasn't enough for you, as we have always been there to help you. Please feel free to respond to your initial email and we would love to help get any issues you are having solved.❤️

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