Super Storage Reviews 

4
•
TrustScore 3 out of 5

2.9

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Company details

  1. Self-Storage Facility
  2. also in
  3. Automobile Storage Facility
  4. Records Storage Facility
  5. Storage Facility

Written by the company

Super Storage is a secure self-storage facility in Stoke-on-Trent, established in 2014. We offer over 30 unit sizes from 16 sq ft to 900 sq ft for personal, student and business storage, plus mailbox rental and packaging supplies. Every unit comes with fixed pricing locked for 12 months — no deposit, no admin fee, VAT included. Indemnity cover up to £1,000 is included in your rent, and flexible 30-day rolling contracts mean you only stay as long as you need. Our site on Leek New Road (A53) in Cobridge features 24/7 CCTV, gated access, a goods lift, loading bay and free parking. Open Monday–Saturday, 08:00–18:00. Call free on 0800 772 0110 or visit super-storage.co.uk for a quote today.


Contact info

2.9

Average

TrustScore 3 out of 5

4 reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

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2.9

All reviews

(4)

1 review in the last 12 months

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Rated 1 out of 5 stars

Genuinely the worst storage I've ever…

Genuinely the worst storage I've ever used !!! We were promised 50 percent off never ever received discount and when we questioned this upon leaving we were lied to about the prices not only this but the place is absolutely filthy we had house furniture stored in there and now have a hefty cleaning bill because of the amount of black gross dust that was on everything it's even permanently stained some stuff the upstairs units are over covered by cheap crappy plastic the staff are rude and liars and your stuff will get ruined do not go any where near this place

23 September 2026
Unprompted review
Rated 1 out of 5 stars

Leaks and rats

Run away as far as you can in the opposite direction. The building is riddled with leaks and a rat infestation.

Almost all of my belongings were destroyed by a leak which had gone through numerous floors without any action taken. There are paint cans all round the ground floor with rust rings they've been there so long.

Informed them in January and was told the company director would contact me to make it right... he hasn't. Not only that, after charging me for insurance for months they have refused to provide the details of the insurer to me.

Dodgy as hell and just want your money. If you don't want it back mouldy and covered in rat poo don't store it here.

20 January 2025
Unprompted review
Super Storage logo

Reply from Super Storage

Hello,

Thank you for taking the time to leave this review, and we're genuinely sorry to read about your experience. This falls well short of the standard we work to, and we understand your frustration — particularly regarding the damage to your belongings and the lack of follow-up you describe.

We would like to look into this properly and put things right where we can. Could you please contact us directly on 0800 772 0110 or email info@super-storage.co.uk with your name and unit details? This will allow us to review your case fully, including your insurance and cover queries, and give you a direct answer from senior management.

Since your stay, we have been carrying out improvements across the facility, and feedback like yours is taken seriously as part of that work.

We would welcome the chance to resolve this with you directly.

Super Storage

Rated 5 out of 5 stars

great facility

great facility, secure and customer service is very helpful

2 February 2022
Unprompted review
Super Storage logo

Reply from Super Storage

Thank you so much for the 5-star review! We're delighted you found the facility secure and our team helpful, that's exactly what we aim for. If you ever need storage again, we're here.

Super Storage

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