I’ve emailed 6 times trying to get a replacement cap for my insulated wine bottle as I’ve mislaid the silicone gasket that makes it airtight. So far, I’ve had one response offering to send me a free... See more
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See what reviewers are saying
Positives: These will be great for our all inclusive holiday, when we are around the pool! No ants or flies getting into our drinks and they’ll stay cold for longer - we know as my daughter and I... See more
Bought the rose gold wine cooler for my friend's birthday who we were visiting in Turkey. In order to test it, I emptied a bottle of cold NZ SB into the container before setting off to the airport (2... See more
Company replied
Fabulous product - the bottle kept my pink fizz chilled all day while at a festival. Would definitely recommend. Customer service was amazing too - great company. Definitely planning to buy more as g... See more
Company details
Written by the company
Welcome to a better way of drinking. Our lifestyle drinkware range focuses on the post-5pm market, with beer, wine and spirits in mind. No one like warm rosé or beer, and we've got you covered with our range of insulated wine bottles, tumblers and beer can coolers. Our insulated wine bottles keep rosé and white wine cold for up to 24 hours, and mulled wine hot for up to 12 hours. Sup's Capsule can cooler for bottles and cans uses patented Flexi-Grip technology to hold almost any size bottle or can, keeping your favourite beer, soda or seltzer cold til the last drop.
Contact info
20-22 Wenlock Road, N17GU, London, United Kingdom
- hello@supdrinkware.com
- supdrinkware.com
3.5
Average
126 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 25% of negative reviews
Typically replies within 2 weeks
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Wine bottle & tumbler set...
Wine bottle & tumbler set bought as a gift for a friend who lives abroad & has an outdoor swimming pool. Felt this would be the ideal gift for keeping wine/drinks cool whilst drinking safely without the worry of broken glass if dropped. Nice choice of colours available. I already have SUP mugs which are great & so was happy to buy again from company; great customer service too.
2 April 2023
Have been using couple of tumblers over…
Have been using couple of tumblers over a year and really pleased with them. Just ordered Sup Capsule Can Cooler version, super happy with the product. I am a slow drinker, it kees my drink cold till my last sip. Great product range, good quality and very helpful customer service.
13 February 2023
Fast delivery and excellent quality.
22 November 2022
Great products & service!
Great quality products exactly as described with quick delivery.
23 November 2022
Product looks ok but they are gifts so…
Product looks good but they are gifts so cannot comment on how they work. Fantastic customer service given after a query raised.
6 November 2022
Reply from supdrinkware.com
Hi DM, we occasionally run offers and particularly this time of year around Black Friday, so it seems like bad timing here. Please accept our apologies. I have taken the liberty of refunding you the equivalent amount of the discount offered via email. I hope that this is acceptable, but please do not hesitate to contact us hello@supdrinkware.com if you need anything further. Many thanks, The Sup Team.
Great looking products
Great looking products which make the perfect gift. Had a minor hiccup which Sup resolved immediately. Overall a good online purchasing experience.
5 October 2022
Unprompted review
Kept drinks cool or hot for long…
Kept drinks cool or hot for long periods and kept wasps and bugs out. Definitely recommend these products
22 August 2022
Excellent quality
Super quick delivery. Product is excellent quality. We brought it for our motorhome so that my husband doesn’t have to keep getting up into the van to fill my wine. Also kept the wine lovely and cool right to the end of the bottle. Excellent with the weather we are having xx
10 August 2022
Very good at keeping drinks cool.
3 August 2022
Love this product
29 July 2022
Great product and packaging
2 May 2022
Awful service
Awful service. My package got sent to the wrong address, they blamed me and refused to refund. Lost my money and never received package. Would not recommend.
22 March 2022
Unprompted review
Amazing and quick service as always.
Amazing and quick service as always.
I love sup insulated tumblers and bottles, and recommend them to all my family and friends. And the colour of the new peacock galaxy ones is gorgeous!
15 December 2021
After a small issue with delivery which…
After a small issue with delivery which wasn't the Company's fault everything was sorted very efficiently and quickly. I am delighted with the products that I ordered.
10 December 2021
Unprompted review
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