Supakit® Reviews 221

TrustScore 4.5 out of 5

4.5

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Rated 5 out of 5 stars

Only the best for my cat! She’s already fully grown so we plan to undertake the training that Is provided by Supakit. We have the collar and the harness in Emerald Green and she’s going to rock it (... See more

Rated 5 out of 5 stars

Excellent! Took a plunge buying expensive collars but these are worth every penny. Both our little boys love them. Cosmo hated his last collar (alternate brand) and constantly took it off. Both our bo... See more

Rated 5 out of 5 stars

I'm still at a loss to understand what happened to the previous collar, but thanks to some excellent customer service (above and beyond quite frankly), we were able to address the issue of cat tha... See more

Company replied

Rated 5 out of 5 stars

Excellent again! Our cat has managed to wiggle paws out of other harnesses, but these feel so safe and secure and are beautifully made. They need a close fit but our cat used to initially walk oddly i... See more

Company replied

Company details

  1. Pet Supply Store
  2. Pet Store
  3. Pet Trainer

About Supakit®

Written by the company

Collars, cat harnesses and training for wild-at-heart-cats

Here at Supakit, we have a simple mission: providing dreamy cat collars, cat harnesses and training that cats love (and that really work) - so they enjoy their daily adventures in safety, comfort and style!

Visit the Supakit store

Contact Supakit support


Every Supakit order provides two shelter cat meals at our partner sanctuary, Blind Cat Rescue, a lifetime care sanctuary for blind, FELV+ and FIV+ cats. Learn more...


"If you’ve got a wiggly floof who scowls when you even say ‘collar,’ this lightweight, barely-touches-the-fur pick is for you."

"We’ve discovered a harness that fits so well on our cats, Lumos & Noxie, that they can’t Houdini their way out of it...the Supakit Harness."


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

221 reviews

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Rated 3 out of 5 stars

Horrible shipping time

The product seems ok, but shipping method is horrible. I was charged $9 for shipping and it has been almost 10 days and I still haven’t received my order. I will not order anything from here again. I will stick with Amazon next time as they have free shipping and products arrive fast.

25 July 2023
Unprompted review
Supakit® logo

Reply from Supakit®

Hi Tamer, Thanks for the review and apologies for the delay in getting your order to you - there are some issues with shipping that are unfortunately beyond our control. I believe you have now received your items and we have refunded your shipping charge by way of an apology.
Best wishes,
The Supakit Team

Rated 5 out of 5 stars

Supakit Air Tag holders are here!

I received the notification that the Apple Air Tag holders had arrived and were in stock! I immediately logged on to the Supakit website not knowing how many would be available. I found two that matched the awesome Supakit evergreen and burgundy harnesses and leashes I already bought my Siamese boys, and added a third in pink for my Standard Dachshund’s collar!!! Looking forward to their arrival! I have no doubt these Air Tag holders will be as well made and beautiful as the harnesses and leashesI have already purchased and reviewed!!!

13 July 2023
Rated 5 out of 5 stars

Game changer

My cat always hated his collars and would obsess over them until managing to pull them off. I had almost lost all hope until I came across Supakit. I bought the emerald green leather collar and in the last 8 months not only has he not pulled it off - he hasn’t even tried to!
My next purchase is going to be a harness and the harness training course 😃

20 September 2022
Unprompted review
Rated 5 out of 5 stars

Excellent quality

Good communication. High quality products.

10 June 2023
Supakit® logo

Reply from Supakit®

Thanks Sydney, really appreciate your review!
The Supakit Team

Rated 5 out of 5 stars

Buy cheap buy twice

Buy cheap buy twice - I’ve gone through so many ‘cheaper’ collars that the cats have frayed or lost. These collars are gorgeous and a bit pricer than others but worth every penny and I bet you’ll save money in the long run - 3 cats, 3 collars ❤️ thank you

14 July 2023
Unprompted review
Supakit® logo

Reply from Supakit®

... and 3 huge thanks from us! We're so glad you and your cats are happy with our collars. We do go that bit further than other collars to make them just right, I'm so pleased that it is appreciated.
Thanks
Kevin
Co-founder
Supakit

Rated 5 out of 5 stars

Dealing with Supakit was good, shipping not so much

Dealing with Supakit was good. Nice products and great customer service. However, the shipping/tracking left a lot to be desired. This is for the most part out of Supakits control but the combination of DHL & USPS would rate 1 star.

27 June 2023
Supakit® logo

Reply from Supakit®

Hi Bob, thanks for your review, I really do appreciate the feedback. We do sometimes have issues with shipping that are out of our control, but we really try to do everything we can to make it up to our customers. Your experience with your shipping is noted though and I'll be looking into this to avoid delays in the future.
Regards,
Kevin
Co-founder
Supakit

Rated 5 out of 5 stars

Superb!

Fantastic quality! The boys love them.

28 June 2023
Supakit® logo

Reply from Supakit®

Thanks for your feedback Anthony, and so happy that the boys love them!
All the best,
The Supakit Team

Rated 5 out of 5 stars

Great product

Great product, excellent quality and customer service was prompt and answered all questions. A pleasure to deal with. Thank you!

4 June 2023
Supakit® logo

Reply from Supakit®

It was our pleasure Jennifer, thanks you so much for both your custom and your great feedback - much appreciated!
The Supakit Team

Rated 5 out of 5 stars

These collars are top notch!

These collars are top notch. They’re very comfortable on my cats necks. They’re very sturdy and very pretty colors. The order is so fast I get it faster than most local deliveries. Very impressive.

28 June 2023
Supakit® logo

Reply from Supakit®

Hey Jade, thanks for your review! It really makes our day to hear this sort of feedback - we really appreciate you letting us know :-)
The Suapkit Team

Rated 5 out of 5 stars

Excellent small brand

Excellent small brand. Made cat first. I have the cork harness and lead and the retractable lead too. And the walking guide and blogs are a great resource too!

15 June 2023
Supakit® logo

Reply from Supakit®

Thank you Verity, we really do put a cats happiness and well-being at the front of everything we do - so it's great to have it noticed :-)
We're also really glad you like the guides and blogs, it means a lot to us!
All the best,
The Supakit Team

Rated 5 out of 5 stars

Positive experience over all

Positive experience over all. Loved the videos.
Collar is very nice although expensive : )

30 May 2023
Supakit® logo

Reply from Supakit®

Hey Nathalie, thanks for leaving a review and we're so happy you had a good experience with us and our products - really appreciate the feedback :-)
All the best,
The Suapkit Team

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