Sunshine Loans Reviews 646

TrustScore 4 out of 5

4.1

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Review summary

Created with AI, based on recent reviews

Considering 621 reviews, reviewers had a great experience with this company. Customers frequently highlight the quick turnaround for loans, often receiving funds immediately after approval, which makes the process very straightforward and fast. The application process is described as user-friendly and easy, with many appreciating the efficiency and speed of transactions. People also commend the customer service for being polite, helpful, and professional, especially when they manage to connect with a live person. However, some people were dissatisfied with the payment process, noting issues like unexpected changes in repayment amounts or difficulties in updating payment information. A few other people also felt that customer service response times were lengthy, with some experiencing automated systems that prevented them from speaking to a representative.

What people talk about most

Payment

Reviewers mention ambiguous feedback about payment, with some customers reporting immediate funding and quick... See more

Service

Customers consistently note positive experiences with service, often praising the ease and speed of the loan... See more

User experience

Consumers generally express satisfaction with the user experience, often describing it as fast, easy, and... See more

Customer service

Users describe ambiguous interactions with customer service, with many reviewers reporting extremely negative... See more

Response time

Clients share ambiguous opinions on response time, with many reviewers praising the quickness of loan... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Quick turn around to borrow loans, usually immediately after paying off the previous loan! No advance notice as to when your loan is due. Short hold periods when attempting to call customer service w... See more

Company replied

Rated 4 out of 5 stars

Getting the loan was very straight forward and very fast. The problem is the website is not so on the ball. I tried to update my address so it would match my bank information and it would except the c... See more

Company replied

Rated 4 out of 5 stars

When I was forwarded to another email, I was sent to and someone who knew nothing of what I wanted. This happen often.

Company replied

Rated 5 out of 5 stars

Timely accepting my request only thing I ask for same amount and they only approved half of wat I was needing other than that great job

Company replied


4.1

Great

TrustScore 4 out of 5

646 reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 24 hours

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Rated 1 out of 5 stars

I had paid my loan off in full tried to…

I had paid my loan off in full tried to call and speak with someone but it was just generated automated system that won’t let you speak to a real representative I had to pay double the payoff of my loan. This so horrible I will never get a lone from this company again they don’t honor the pay off balance.

1 April 2026
Unprompted review
Sunshine Loans logo

Reply from Sunshine Loans

Thank you for taking the time to share your feedback. We’re sorry to hear about your experience and appreciate you bringing this to our attention.

At Sunshine Loans, providing clear communication and excellent customer service are our top priorities.

We’d appreciate the opportunity to review your concern further. Please reach out to us at info@sunshineloans.com so we can assist you directly.

Rated 2 out of 5 stars

The pages keep freezing up and making…

The pages keep freezing up and making it impossible for me to complete the application process

15 April 2026
Sunshine Loans logo

Reply from Sunshine Loans

Thank you for letting us know about this issue, and we’re sorry for the inconvenience you experienced.

We’d like to review your account and discuss this further so we can address your questions properly. Please feel free to reach out to us at info@sunshineloans.com, and we’ll be glad to help you directly.

Rated 3 out of 5 stars

The site just bombs with no warning.

The site just bombs with no warning.
Go back to email, and there's an email saying continue. It's annoying

14 April 2026
Sunshine Loans logo

Reply from Sunshine Loans

Thank you for sharing your feedback. We appreciate your input and will use it to improve our service. We’d appreciate the opportunity to review your concern further. Please reach out to us at info@sunshineloans.com so we can assist you directly.

Rated 1 out of 5 stars

Watch out !!! These people are loan sharks

Watch out these people are loan sharks. They charge 1000% interest which is not clear in the online information and they conveniently do not send the account paperwork until well after you have applied for a loan. They will take every cent you have (or dont have) with NO remorse.

13 April 2026
Unprompted review
Sunshine Loans logo

Reply from Sunshine Loans

Thank you for sharing your feedback. We’re sorry to hear about your experience and understand your concerns. We sincerely apologize for any inconvenience this situation may have caused.

Our goal is always to be clear and transparent, and we appreciate you taking the time to raise your concern. We’d like the opportunity to review your situation in detail and work toward a resolution.

Please contact us at info@sunshineloans.com so we can assist you directly.

Rated 1 out of 5 stars

These thieves stole money out of my…

These thieves stole money out of my account. After I paid loan off early. They still withdrew a payment from my Bank. It has been a week. I still keep getting bullshit excuses and no money. Worst predetory lender ever. The BBB should shut them down.

8 April 2026
Unprompted review
Sunshine Loans logo

Reply from Sunshine Loans

Hi John, we take these concerns seriously and have reviewed your account. Our team has reached out to you directly with a resolution.

Rated 5 out of 5 stars

All good

Cuz you're very easy to do business with

13 April 2026
Sunshine Loans logo

Reply from Sunshine Loans

We appreciate your kind review and support.

Rated 4 out of 5 stars

I need a loan

I need a loan
I have a small business as well bring in 1200 more

6 April 2026
Unprompted review
Sunshine Loans logo

Reply from Sunshine Loans

Thank you for your review.

Rated 5 out of 5 stars

Great and fast

Made the experience great and good and fast

12 April 2026
Sunshine Loans logo

Reply from Sunshine Loans

We appreciate you taking the time to leave a review.

Rated 5 out of 5 stars

Easy

Sunshine loans are easy to obtain and hassle free.

26 March 2026
Sunshine Loans logo

Reply from Sunshine Loans

We appreciate your review.

Rated 1 out of 5 stars

Was approved for max $255 then tried to…

Was approved for max $255 then tried to Verify my phone number and then they pulled the offer by $200 for some unknown reason....

9 April 2026
Sunshine Loans logo

Reply from Sunshine Loans

Thank you for sharing your feedback. We sincerely apologize for any frustration or inconvenience this situation may have caused.

Our goal is always to be clear and transparent, and we appreciate you taking the time to raise your concern. We’d be glad to review your account and discuss this further so we can address your questions properly.

Please feel free to contact us at info@sunshineloans.com so we can assist you directly.

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