Sunshine Loans Reviews 646

TrustScore 4 out of 5

4.1

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Review summary

Created with AI, based on recent reviews

Considering 621 reviews, reviewers had a great experience with this company. Customers frequently highlight the quick turnaround for loans, often receiving funds immediately after approval, which makes the process very straightforward and fast. The application process is described as user-friendly and easy, with many appreciating the efficiency and speed of transactions. People also commend the customer service for being polite, helpful, and professional, especially when they manage to connect with a live person. However, some people were dissatisfied with the payment process, noting issues like unexpected changes in repayment amounts or difficulties in updating payment information. A few other people also felt that customer service response times were lengthy, with some experiencing automated systems that prevented them from speaking to a representative.

What people talk about most

Payment

Reviewers mention ambiguous feedback about payment, with some customers reporting immediate funding and quick... See more

Service

Customers consistently note positive experiences with service, often praising the ease and speed of the loan... See more

User experience

Consumers generally express satisfaction with the user experience, often describing it as fast, easy, and... See more

Customer service

Users describe ambiguous interactions with customer service, with many reviewers reporting extremely negative... See more

Response time

Clients share ambiguous opinions on response time, with many reviewers praising the quickness of loan... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Quick turn around to borrow loans, usually immediately after paying off the previous loan! No advance notice as to when your loan is due. Short hold periods when attempting to call customer service w... See more

Company replied

Rated 4 out of 5 stars

Getting the loan was very straight forward and very fast. The problem is the website is not so on the ball. I tried to update my address so it would match my bank information and it would except the c... See more

Company replied

Rated 4 out of 5 stars

When I was forwarded to another email, I was sent to and someone who knew nothing of what I wanted. This happen often.

Company replied

Rated 5 out of 5 stars

Timely accepting my request only thing I ask for same amount and they only approved half of wat I was needing other than that great job

Company replied


4.1

Great

TrustScore 4 out of 5

646 reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 24 hours

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Rated 5 out of 5 stars

Very Good

Very Good, Quick and Easy, I would recommend my friends to this company.

11 May 2026
Sunshine Loans logo

Reply from Sunshine Loans

Thank you for your support, it’s appreciated.

Rated 5 out of 5 stars

What made my experience good of going…

What made my experience good of going right on you guys site and applying for a loan and just a few I was approved wasn't enough to cover what I needed done but it really helped me.
And I really appreciate you guys help and I want to say Thank you'll so much

9 May 2026
Sunshine Loans logo

Reply from Sunshine Loans

Thank you for your feedback. We're glad we could help.

Rated 1 out of 5 stars

Y'all are usually quick and efficient

Y'all are usually quick and efficient, this time the loan process took way too long

8 May 2026
Sunshine Loans logo

Reply from Sunshine Loans

Thank you for taking the time to share your feedback. We’re sorry to hear about your experience and appreciate you bringing this to our attention.

We’d appreciate the opportunity to review your concern further. Please reach out to us at info@sunshineloans.com so we can assist you directly.

Rated 5 out of 5 stars

Grest

It was fast and simple made easy. Would recommend

7 May 2026
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Reply from Sunshine Loans

Thank you for your support. We truly appreciate you.

Rated 1 out of 5 stars

Horrible never can reach anyone…

Horrible never can reach anyone customer service stinks

7 May 2026
Sunshine Loans logo

Reply from Sunshine Loans

Thank you for taking the time to share your feedback. We’re sorry to hear about your experience and appreciate you bringing this to our attention. We’d like the opportunity to look into this further and assist you. Please reach out to us at info@sunshineloans.com so we can assist you directly.

Rated 1 out of 5 stars

Not user friendly tried calling…

Not user friendly tried calling emailing no response last step was create a password it never took next thing I know u guys say I’m approved so confusing

6 May 2026
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Reply from Sunshine Loans

We appreciate you taking the time to share your feedback, and we sincerely apologize for any confusion or inconvenience you experienced.

We’d appreciate the opportunity to review your concern further. Please reach out to us at info@sunshineloans.com so we can assist you directly.

Rated 1 out of 5 stars

I am shocked !

I am shocked !

I have requested that the debit order should not take place because, I didn't receive the loan amount from Sunshine loan but still the debit order took place and the money was not budgeted for !

Urgently bring back the money! I need to make payment , I have an urgent matter !
I never received money from Sunshine but why debit if you failed to loan me money !
I called but the is no proof showing that my matter will be sorted, the is no communication.

This is totally unacceptable.

5 May 2026
Unprompted review
Sunshine Loans logo

Reply from Sunshine Loans

We appreciate you taking the time to share your feedback, and we understand your concern. We sincerely apologize for any inconvenience you experienced.

We’d like to understand what happened and address your concerns directly. Please reach out to us at info@sunshineloans.com so we can review the situation and assist you further.

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