Sunsave Reviews 

I approached SunSave after receiving info from Hive & British Gas. I was sent all the information to digest over the phone & via email. There was no pushy salesman techniques or upselling. I actually requested a requote with a larger battery to futureproof the system. I worked out the maths, couldn't believe the way the numbers stacked up, so had them checked by 2 others & it was correct. Once I'd agreed, the survey was very comprehensive & the paperwork arrived in a timely manner. The install went exceptionally well, took 1.5 days & the guys were tidy & lovely. I've been (obsessively) monitoring via the apps, even on manky January days I'm only using tiny bits of mains electric during peak hours. I've wanted Solar for ages, the upfront cost was not an option for me, I recommend this way & this company, it's been so straightforward!

Did what they said, when they said they would.

Our one niggle was sorted quickly and without incident.

As I get older, I'm becoming a more miserable old bugger so to get 5* from me is pretty decent.

Everything was very well organised.
I was kept informed all the way through.
The installers were very accomodating, profesional and curtious.
The system works even better than I was promised.

I started speaking with Sunsave early Nov 2025 and spoke with Sue. I also got a quote from HomeTree. I was comparing the two and wanted to make sure I got the best deal and asked questions. Sue told me that going with HomeTree is a bad idea and it will be a nightmare to sell my house and that roof leases are a scam. It’s been several months of trying to get factual information out of them but they still can’t back up their allegations. After several calls, emails and lack of responses, I called one last time today and said I didn’t want to speak with Sue as she doesn’t respond or gives excuses - off sick or being “super busy with Black Friday”!!! I spoke with somebody else today who told me that they have done a lot of research on HomeTree and then proceeded to confidently tell me that I shouldn’t go with HomeTree as the interest rate will increase over the years and I won’t be able to sell my home!!!! THERE IS NO INTEREST, just a 2.5% annual increase which is all set out in the contract! Yes, I will be able to sell my home. why would Barclays, one of the biggest mortgage providers in the UK, put in £300m to back them if they couldn’t sell their homes?.From my research, Sunsave is more expensive to start out, has higher monthly payments and HAS INTEREST!, you also have to pay for maintenance call-outs. After telling them about Hometree, it’s like they switch what their saying to scare tactics.

Having a problem with our heating during the New Year Break . We contacted Ryan Paul at Greenhome Systems who was very helpful . It was a repair he had to ask the makers to attend to which he arranged all for us.
A great service.

Sunsave recommended an outside install but never told me the batteries wouldn't work in cold weather so now sat paying full price for electric till the weather warms up cause they didn't install batteries with a warm up feature spoke to Adda who put the phone down on me and now won't answer THE CUSTOMER SERVICE YOU GET ONCE THE SYSTEM IS INSTALLED IS A DISGRACE. I appreciate the reply but Sunsave still withheld information that the system wouldn't work in cold weather like i said I would not have agreed to an outside installation had I been given this information

Stumbled across Sunsave whilst just browsing Solar as wanted to have solar for years but never got round to properly looking into it.

Fully read through the details on website then arranged a date for a video call after talking on the phone. The video call went really well eith Nick and all my questions were answered which were indepth so we went ahead with the installation.

We went for the quoted 6 Trina Solar panels - 450W, Fox ESS 3.68kW Inverter with the Fox ESS 8.64kh battery 🔋 storage.

Scaffolding was erected a couple of weeks before and then both the roofer and the electrician both turned up to start work on 27th November. I can say both the roofer and the electrician who seemed to know each other as worked on other installations and were so great.

All works were completed at a very high standard as I would expect. The roofer completed the install of thd panels snd left Jamie to connect up.
Jamie the electrian then walked me through the installation and then finally set up the Fox ESS App and set me up as a user.

Unfortunately can't export any excess as yet as need to await our smart meter install which is booked in for 16th January with Octopus. Will then jump on the intelligent Octopus 🐙 Flux to start exporting and to also join Sunsave Virtual plant for that extra ££

I can honestly say I was very critical at going Solar as not knowing who to trust in the industry however Sunsave have come through as honest, trustworthy and the contractors were excellent too.

I will be passing on referrals to whome ever asks for advice in wanting Solar and battery. A big thank you to the whole team at Sunsave, lets see how the next 20 years go on.......

Great experience from start to finish. When I asked for a quote they provided this very quickly but then left the info with me to consider, no pushy salesperson, no I’ll speak to my manager and see if you sign today we can offer blah blah. This immediately gave me confidence

Once we signed up we were contacted by an installation manager who was always accessible and up front, answered any questions we had and is still in touch post install to make sure we’re making the most of our system

Installation team were all professional and took a little longer than expected. However I think the distances of wiring was more than the team initially thought, despite having photos and virtual pictures until the team were at our house they weren’t to know this.

Unfortunately the first install day didn’t start till 1530, maybe due to a previous job? and over-ran by half a day, but the install manager took this on board and the install team were apologetic and arranged to come back to finish within a few days so did all the could to alleviate the inconvenience

Since install I have been pleased by the solar system purchased and is producing roughly what was expected but it’s early days and was only installed in Nov with limited sunlight

Clearly there are cheaper options by purchasing outright elsewhere, but for me the maintenance contract and minimal up front cost sold it for me

In short I would recommend Sunsave if you are wanting to start using solar, want support from start to finish and don’t want the initial outlay

Swiftly installed by a professional team of engineers who worked hard to timely fit and install system, well done.

Very clear, guided through the whole process and everything taken care of. The planning, project management and the installation itself all done by very professional, knowledgeable and courteous people. A great experience.

After a few very early teething issues, it's been. a great process and I wouldn't hesitate to recommend Sunsave.
In the very beginning, the process was a little rushed and we were misinformed about where the system could go on our property, but Pippa Graves stepped in and has walked us through the whole process with no issue whatsoever.
The install process was good, it was quicker both in start date and the time spent here than was expected and here we are all before Christmas and everything is up and running, including the exporting of solar back to the grid, which can take a few weeks to put in place.

The support from start to installation (and post-installation) has been excellent. The salesperson explained everything clearly and I didn't feel under pressure at all to sign up, which, I think, goes to show the confidence Sunsave have in their product.

The only improvement I can think of is we could have done with more proactive support in understanding and getting through the planning process since our installation needed permission (most won't, I believe). However, Sunsave went above and beyond by contributing to the cost of the surveys needed.

When it came to organising and scheduling the installation, that was all very smooth. And the contractors Sunsave chose for the scaffolding and panel installation were so professional and friendly, which we know from recent experience can't be taken for granted.

Sophie, who guided us through the process, was lovely to deal with. Very competent and patient and understood when it was better to email instead of call.

Would totally recommend Sunsave for 1. the way they make solar panels affordable and 2. the service you receive from the whole team, including the contractors.

Very simple and straightforward. Every step broken down and explained and installation was quick and painless. Love the subscription model as full lifetime peace of mind.

Honest advice, great service with fast response times and clear updates. Antonio is always available to answer ta question or provide an update

Would highly recommend

Amazing from start and continuing on with great service , professional installation and follow up amazing job thank you

Our 14 panel South/West array with 13kwh battery storage was installed a week ago in the North West. I am extremely happy with the service I have received.

Jonny was our first contact who talked us through our options. He was very well informed and able to answer a number of queries I had about the installation process. Communication was always swift and professional which provided a layer of confidence you don't always feel when dealing with contractors.

Once the details of our installation were finalised we were passed on to Sophie in a seamless fashion where the impressive level of communication continued. We were able to keep to our chosen location for the batteries after a discussion around alternatives due to a slightly trickier install for electrician. We were grateful to have our preferred location used with a point of view being taken on board by the installation team.

Ultimately we chose Sunsave as the subscription option suited our situation better than the upfront expense. We have other projects around the house we are completing at the same time. I like the idea of being part of a collective with regards to the virtual power plant and it feels like I am contributing to a sustainable way of supporting mass adoption of home solar.

We're in the depths of December but the odd sunny day has shown what this system is capable of producing. With two EVs and a heat pump due to be installed it feels like we are on the right path towards sustainable living and reduce reliance on pricey energy!

Would happily recommend Sunsave to anyone considering solar and battery installation.

Deciding to go for a solar & battery installation is one thing, but then having to research which system or company to opt for is another thing completely.

Sunsave have been great from start to finish. The initial contact with Obed was very good. He provided everything I needed to know during the initial stages and was happy to answer all the questions.

When we then moved to the installation planning phase, Mo was just as knowledgeable and helpful—taking real time to assist with any concerns or advice I needed. Top customer support, which can be rare these days. The install went smoothly, and I'm happy with everything so far.

Keeping track of market export tariffs is not easy, and Mo has also helped out loads on this.
I would genuinely 100% recommend Sunsave and have already done so to lots of other interested friends.

Now I can't wait to start seeing some real savings in 2026 and beyond!

Brilliant, very easy from start to finish everything was explained clear professional

From the onset where my initial enquiry was picked up, I continue to be impressed by how communicative Sunsave are. The initial introductory discussion was very clear, I understood what they needed so that a fully costed proposal could be made and the follow up call where we went through the proposal was equally impressive. The main difference with dealing with this company compared to others is that they understand that they need to build a relationship with a customer and importantly, how easy it is to actually do this. Something that many other providers fail to grasp. The install team were great, they've done a very good job keeping it all tidy and were happy to answer my stupid questions about how the kit works. The day after the install, Sunsave contacted me to make sure I was happy with everything and have given me all I need to set up the SEG side of my install.

I would completely and wholeheartedly recommend using Sunsave for your Solar+Battery installations.

Clear information and regular contact throughout the process. Great team installing