Jo was excellent and explained things thoroughly. Still considering but would recommend all go through at least the process from asking for a quote to getting the detailed proposal. By far the best se... See more
Company replied
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Jo was excellent and explained things thoroughly. Still considering but would recommend all go through at least the process from asking for a quote to getting the detailed proposal. By far the best se... See more
Company replied
Everyone at Sunsave were so helpful! They took me from step 1 all the way to project end Have my solar panels installed, dream come true! I’m still receiving great aftercare from a person cal... See more
Company replied
We approached Sunsave after reading Which recommendations. They were great from start to finish. Couldn’t have asked for more. Set up of system was explained in terms of equipment , what to expect fro... See more
Company replied
I can honestly say our experience of sunsave from start to finish genuinely is 5 stars , we have Joseph organising our fitting , everything went perfectly .I can't praise Joseph enough he's always... See more
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296 - 302 High Holborn, WC1V 7JH, London, United Kingdom
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Really good conversation with the sales person who explained everything in simple speak. Very clear information via email. From sign up through to sign off was brilliant. Great communication verbally and via email. The installers were gentlemen. Very polite, hard workers and left my home very tidy. I highly recommend this company. Thank you so much!

Reply from Sunsave
Sunsave were good all the way through from initial conversations to installation and setting up. Minor issue with scaffolders breaking a ridge tile but sorted very quickly.
Good communication and willingness to listen to customer as well as advise. I have decent knowledge and suggested some changes to equipment that once looked at showed to be looking like the best way to go. Staff have always been helpful and quick to respond.
I have a large capacity so generating alot more than we use and this is paying a good amount of money at the moment even though it's still only April. Actual generation has been above estimates so far since install in February.
Overall would definately recommend for a way to get into solar power at little initial expense.

Reply from Sunsave
Liaising with Teagan was an absolute pleasure. She was very knowledgeable and answered all my questions with care and patience.
It also made a nice change to deal with a Solar provider who was not the over assertive pushy type.
Best of luck Teagan ⭐

Reply from Sunsave
A fantastic service....everything progressed very smoothly, efficiently and professionally. We are very pleased with the investment we made from Sunsave to enable our own solar power production🌞......Great news for the £s in the pocket and great news for the environment!
Best of all.....our electricity bills have gone Down, down, down🎉

Reply from Sunsave
Great team! Transparent information, great support, and excellent communication.

Reply from Sunsave
Everything was explained very clearly and works were carried out on time and each step was done to a high standard, from scaffolding to solar panel installation

Reply from Sunsave
Very easy to deal with and to arrange all work would definitely recommend

Reply from Sunsave
From start to completion of the installation everything was explained in a easy to follow way the people I spoke with were very helpful and understanding.

Reply from Sunsave
I was updated regularly, process was fast and efficient. Would recommend Sunsave to anyone

Reply from Sunsave
The whole process was explained really nicely and gave me the confidence that this was a good way to go with renewable energy without costing me upfront. So great option. Everything was explained to me in simple steps too.

Reply from Sunsave
Hi
Tegan is my contact and I think you're really lucky to have her. She is a natural and a great facilitator. Very easy to speak to + voice any concerns even when they where not even fully articulated in my own mind. She is keen without any hint of pushiness. She genuinely welcomes feedback which feels great and makes you feel like you are part of the process.

Reply from Sunsave
We recently made the decision to install solar and contacted Sunsave on the basis of the subscription style package they offer.
Whether the package is right for you or not, their service has been absolutely superb. From initial consultation, talking us through and preparing contracts, through design and organisation of installation, the installation itself and the post installation support have all been brilliant.
I would absolutely recommend and if I ever mive would use them again. Thanks Sunsave team!

Reply from Sunsave
Looked into this as an option as we have a lower renovation budget, as with most finance models though you end up paying a high premium really. Had quotes for similar systems that are much lower so you end up paying double the price which does not really fall within the "cost saving" that the company pushes. The staff however are lovely and very informative, albeit quite pushy like I said I would catch up with them the following Wednesday and I have had calls and emails from them since then.. If I say catch up on a set day, it means I'm taking my time to decide, this pushy attitude has pushed me out of a sale I'm afraid. Sorry but this tactic doesn't work for everyone. If this type of way into solar works for you, by all means go for it as it does seem like a very good option, I just don't have the amount they're asking for every month and did not like their approach, it's a finance model that lasts 20 odd years, I don't want to feel like I'm being ushered into that.

Reply from Sunsave

Reply from Sunsave
Everything went to plan. The communication from Sunsave was excellent, the install team showed up nice and early and they completed the job before the end of the working day. Delighted with the service.

Reply from Sunsave
Overall a great experience, no messing about the team got the build underway with minimum stress to my wife and myself. I would recommend this company to as many as possible as this is the best service I have recieved. Massive thank you.

Reply from Sunsave
Milo Boyd was an excellent advisor who went into a detailed demonsreation of the strategy of the company, the breakdown of my current usage and my future expenditure based on the proposed number of solar panel that can be fitted on my roof. His advise was professional, impartial and honest. He answered all my questions with simplified language. I felt Sunsave is the company I would go for when I make decision in the future.

Reply from Sunsave
Great info throughout enquiry, booking and installation. Tegan and Antonio were excellent and always happy to answer any questions I had. Installation was unfortunately delayed a few days but this was outside of the control of Sunsave. Panels/battery have been up and running for a few weeks now and working very well. I would recommend Sunsave as a good option for solar with no upfront cost.

Reply from Sunsave
Had the panels and battery installed for nearly two weeks now and my energy costs have dropped by approx 75%. Everything went smoothly, from first meeting to install and after sales support. I’ve got no doubt I have made the right decision and would recommend.

Reply from Sunsave
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