Sunsave Reviews 

387
TrustScore 4.5 out of 5

4.7

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Rated 5 out of 5 stars

Jo was excellent and explained things thoroughly. Still considering but would recommend all go through at least the process from asking for a quote to getting the detailed proposal. By far the best se... See more

Company replied

Rated 5 out of 5 stars

Everyone at Sunsave were so helpful! They took me from step 1 all the way to project end Have my solar panels installed, dream come true! I’m still receiving great aftercare from a person cal... See more

Company replied

Rated 5 out of 5 stars

We approached Sunsave after reading Which recommendations. They were great from start to finish. Couldn’t have asked for more. Set up of system was explained in terms of equipment , what to expect fro... See more

Company replied

Rated 5 out of 5 stars

I can honestly say our experience of sunsave from start to finish genuinely is 5 stars , we have Joseph organising our fitting , everything went perfectly .I can't praise Joseph enough he's always... See more

Company replied

Company details

  1. Solar Energy Company
  2. Green Energy Supplier
  3. Solar Energy Contractor
  4. Solar Energy Equipment Supplier
  5. Solar Photovoltaic Power Plant

About Sunsave

Written by the company

Sunsave is on a mission to make solar accessible to all UK households with the UK’s first solar subscription, Sunsave Plus.

We’re committed to helping homeowners take control of their energy bills with our all-in-one solar and battery solution that removes the hefty upfront cost of solar, replacing it with a fixed monthly fee ☀️

As well as being a Which? Trusted Trader, we’re fully accredited with certifications from MCS, Flexi-Orb, RECC, EPVS, Trading Standards and more.

We’re also backed by a host of prestigious bodies and investors, including the UK government, Stuart Rose (previous Chairman of ASDA) and Norrsken, a top venture capital fund, giving you full confidence that we’ll complete your installation to the highest of standards.

Rest assured we’re here whenever you need us, during your installation or years down the line thanks to our talented team of solar experts, and our 20-year Sunsave Guarantee.

You can read more about us in The Times, The Telegraph or Sky News.

Get total peace of mind with our 20-year Sunsave Guarantee

Written by the company

Only with Sunsave Plus - the UK's first solar subscription
Remote monitoring
We monitor your system 24/7 so we can identify and troubleshoot any issues as they happen.
Free replacement parts
We’ll keep your system in top shape. Free battery and inverter replacement included.
Insured by Aviva
Your system’s fully insured against damage, fire and theft for 20 years.
Downtime cover
We’ll compensate you for losses if your system isn’t working for a prolonged period of time.

Contact info

Thinking about switching to solar?

Get a free quote and savings estimate from our solar experts ⬇️

4.7

Excellent

TrustScore 4.5 out of 5

387 reviews

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4.7

All reviews

(387)

191 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Solar Experts with exceptional customer service

Really good conversation with the sales person who explained everything in simple speak. Very clear information via email. From sign up through to sign off was brilliant. Great communication verbally and via email. The installers were gentlemen. Very polite, hard workers and left my home very tidy. I highly recommend this company. Thank you so much!

24 April 2026
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Reply from Sunsave

Hey Marina 👋 We really appreciate the review, and we're so pleased you've had a great experience.

If you know someone else who might benefit, we've got a referral program so you can earn £250 each if a friend or family member goes solar with Sunsave. There’s no limit either, you can refer as many people as you like. Check your email for your referral link and full details 📧

Thanks for choosing Sunsave Plus!

Rated 5 out of 5 stars

Great experience with Sunsave.

Sunsave were good all the way through from initial conversations to installation and setting up. Minor issue with scaffolders breaking a ridge tile but sorted very quickly.
Good communication and willingness to listen to customer as well as advise. I have decent knowledge and suggested some changes to equipment that once looked at showed to be looking like the best way to go. Staff have always been helpful and quick to respond.
I have a large capacity so generating alot more than we use and this is paying a good amount of money at the moment even though it's still only April. Actual generation has been above estimates so far since install in February.
Overall would definately recommend for a way to get into solar power at little initial expense.

12 February 2026
Unprompted review
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Reply from Sunsave

Hey Stuart 👋 Thanks for the review! We're so pleased to hear that you're generating more than expected, and that our team were so helpful throughout your installation.

If you know someone else who might benefit, we've got a referral program so you can earn £250 each if a friend or family member goes solar with Sunsave. There’s no limit either, you can refer as many people as you like. Check your email for your referral link and full details 📧

Enjoy ☀️

Rated 5 out of 5 stars

Liaising with Teagan was an absolute…

Liaising with Teagan was an absolute pleasure. She was very knowledgeable and answered all my questions with care and patience.
It also made a nice change to deal with a Solar provider who was not the over assertive pushy type.
Best of luck Teagan ⭐

8 April 2026
Unprompted review
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Reply from Sunsave

Hey Sharkey 👋 We're so pleased to hear that our solar specialist, Teagan, delivered a great service!

Best of luck ☀️

Rated 5 out of 5 stars

Thank You Sunsave

A fantastic service....everything progressed very smoothly, efficiently and professionally. We are very pleased with the investment we made from Sunsave to enable our own solar power production🌞......Great news for the £s in the pocket and great news for the environment!
Best of all.....our electricity bills have gone Down, down, down🎉

1 March 2026
Unprompted review
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Reply from Sunsave

Hey Beverly 👋 Thanks for taking the time out to leave us a review! We're delighted to hear your electricity bils have already decreased thanks to Sunsave Plus, and that the process was so smooth.

If you know someone else who might benefit, we've got a referral program so you can earn £250 each if a friend or family member goes solar with Sunsave. There’s no limit either, you can refer as many people as you like. Check your email for your referral link and full details 📧

Enjoy your new system!

Rated 5 out of 5 stars

Great team

Great team! Transparent information, great support, and excellent communication.

14 April 2026
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Reply from Sunsave

Hey Rodrigo 👋 Thanks for taking the time out to leave us a review! We're so pleased to hear our team were informative and transparent with you, and that we kept in touch.

If you know someone else who might benefit, we've got a referral program so you can earn £250 each if a friend or family member goes solar with Sunsave. There’s no limit either, you can refer as many people as you like. Check your email for your referral link and full details.

Enjoy your new system ☀️

Rated 5 out of 5 stars

Everything was explained very clearly…

Everything was explained very clearly and works were carried out on time and each step was done to a high standard, from scaffolding to solar panel installation

16 February 2026
Unprompted review
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Reply from Sunsave

Hey 👋 Thanks for taking the time out to leave us a review! We're so pleased to hear your installation went smoothly.

If you know someone else who might benefit, we've got a referral program so you can earn £250 each if a friend or family member goes solar with Sunsave. There’s no limit either, you can refer as many people as you like. Check your email for your referral link and full details 📧

Enjoy your new system!

Rated 5 out of 5 stars

Very easy to deal with and to arrange…

Very easy to deal with and to arrange all work would definitely recommend

19 February 2026
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Reply from Sunsave

Hey John 👋 Thanks so much for the review! We're so pleased to hear our team were easy to work with, and that you'd recommend us.

If you know someone else who might benefit, we've got a referral program so you can earn £250 each if a friend or family member goes solar with Sunsave. There’s no limit either, you can refer as many people as you like. Check your email for your referral link and full details 📧

Enjoy your new system ☀️

Rated 5 out of 5 stars

Great company

From start to completion of the installation everything was explained in a easy to follow way the people I spoke with were very helpful and understanding.

22 April 2026
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Reply from Sunsave

Hey Neil 👋 Thanks for taking the time out to leave us a review. We're so pleased to hear our team were helpful, and explained things clearly for you.

If you know someone else who might benefit, we've got a referral program so you can earn £250 each if a friend or family member goes solar with Sunsave. There’s no limit either, you can refer as many people as you like. Check your email for your referral link and full details 📧

Thanks for choosing Sunsave Plus!

Rated 4 out of 5 stars

good service

21 April 2026
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Reply from Sunsave

Hey Andy 👋 Thanks for the review. We're pleased to hear you had a good experience, but we want you to have a great one!

We’ve spoken on the phone and will be sending you some more information on the best tariffs to switch to.

Thanks,

Team Sunsave

Rated 5 out of 5 stars

I was updated regularly

I was updated regularly, process was fast and efficient. Would recommend Sunsave to anyone

21 April 2026
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Reply from Sunsave

Hey Robert 👋 Thanks for taking the time out to leave us a review! We're so pleased to hear you were kept updated, and that you'd recommend us.

If you know someone else who might benefit, we've got a referral program so you can earn £250 each if a friend or family member goes solar with Sunsave. There’s no limit either, you can refer as many people as you like. Check your email for your referral link and full details 📧

Thanks for choosing Sunsave Plus.

Rated 5 out of 5 stars

The whole process was explained really…

The whole process was explained really nicely and gave me the confidence that this was a good way to go with renewable energy without costing me upfront. So great option. Everything was explained to me in simple steps too.

20 April 2026
Unprompted review
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Reply from Sunsave

Hey Damian 👋 Thanks for taking the time out to leave us a review! We're so pleased to hear you felt Sunsave Plus was a good way to switch to solar, and that our solar specialists explained things clearly.

If you know someone else who might benefit, we've got a referral program so you can earn £250 each if a friend or family member goes solar with Sunsave. There’s no limit either, you can refer as many people as you like. Check your email for your referral link and full details 📧

Enjoy your new system ☀️

Rated 5 out of 5 stars

5 star Tegan

Hi
Tegan is my contact and I think you're really lucky to have her. She is a natural and a great facilitator. Very easy to speak to + voice any concerns even when they where not even fully articulated in my own mind. She is keen without any hint of pushiness. She genuinely welcomes feedback which feels great and makes you feel like you are part of the process.

17 April 2026
Unprompted review
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Reply from Sunsave

Hey 👋 Thanks for taking the time out to leave us a review! We're so pleased to hear you had a great experience with our solar specialist Tegan, and we'll be sure to pass on your feedback to her 🥳

Rated 5 out of 5 stars

A great option if you're considering solar with professional, efficient service from beginning to end. Highly recommend!

We recently made the decision to install solar and contacted Sunsave on the basis of the subscription style package they offer.
Whether the package is right for you or not, their service has been absolutely superb. From initial consultation, talking us through and preparing contracts, through design and organisation of installation, the installation itself and the post installation support have all been brilliant.
I would absolutely recommend and if I ever mive would use them again. Thanks Sunsave team!

14 April 2026
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Reply from Sunsave

Hey Justin 👋 Thanks for taking the time out to leave us a review! We're so pleased to hear you were happy with our service and that our team have been supportive throughout the process.

If you know someone else who might benefit, we've got a referral program so you can earn £250 each if a friend or family member goes solar with Sunsave. There’s no limit either, you can refer as many people as you like. Check your email for your referral link and full details 📧

Enjoy your new system ☀️

Rated 2 out of 5 stars

Lovely staff, just very pushy when I'm unsure about solar options

Looked into this as an option as we have a lower renovation budget, as with most finance models though you end up paying a high premium really. Had quotes for similar systems that are much lower so you end up paying double the price which does not really fall within the "cost saving" that the company pushes. The staff however are lovely and very informative, albeit quite pushy like I said I would catch up with them the following Wednesday and I have had calls and emails from them since then.. If I say catch up on a set day, it means I'm taking my time to decide, this pushy attitude has pushed me out of a sale I'm afraid. Sorry but this tactic doesn't work for everyone. If this type of way into solar works for you, by all means go for it as it does seem like a very good option, I just don't have the amount they're asking for every month and did not like their approach, it's a finance model that lasts 20 odd years, I don't want to feel like I'm being ushered into that.

9 April 2026
Unprompted review
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Reply from Sunsave

Hey 👋 We’re pleased you found our solar specialists to be helpful and friendly, but we’re sorry about the rest! We tried contacting you to find out more about the experience you had, but we didn’t hear back from you. Since we can’t see your details, we’ll respond to your points here instead.

You’re right that Sunsave Plus can cost more than paying upfront, and there are reasons for that.

1. Sunsave Plus is a complete solar solution. Our offering includes a comprehensive guarantee, including a free battery upgrade, insurance, monitoring, and maintenance for 20 years - so it’s not comparable to a typical solar install.

2. Sunsave Plus is a financial product, and just like anything on finance, paying over time costs more. That doesn’t mean you’d be without net savings though!

We’ve calculated a typical 4-bed home saves £454 a year with Sunsave Plus, even after the subscription costs. That means the new yearly energy bill, plus the Sunsave Plus payments, is £454 lower than the bill they were paying before. For a detailed breakdown of how we work this out please see www.sunsave.energy.

We hear your point on the number of messages you received. At Sunsave, we pride ourselves on letting customers take their time to decide and review their options, and we’re sorry your experience didn’t reflect that.

We understand you asked to be contacted on a Wednesday, but were called, and received emails prior to this. Our solar specialists are incredibly busy at the moment, so it’s possible that we missed your note, and you received some early communication from us.

If you’d like us to investigate further, please get in touch at contact@sunsave.energy.

We’re wishing you the best of luck on your solar journey.

Team Sunsave

Rated 5 out of 5 stars

Excellent service from Sue.

Excellent service from Sue.

27 March 2026
Unprompted review
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Reply from Sunsave

Hey Hesh 👋 Thanks for taking the time out to leave us a review! We're pleased to hear Sue provided a great service, and we'll be sure to let her know.

Best of luck ☀️

Rated 5 out of 5 stars

Seamless install, done in 1 day

Everything went to plan. The communication from Sunsave was excellent, the install team showed up nice and early and they completed the job before the end of the working day. Delighted with the service.

25 March 2026
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Reply from Sunsave

Hey 👋 Thanks for taking the time out to leave us a review! We're so pleased to hear your installation went smoothly and that you're happy with our service.

If you know someone else who might benefit, we've got a referral program so you can earn £250 each if a friend or family member goes solar with Sunsave. There’s no limit either, you can refer as many people as you like. Check your email for your referral link and full details 📧

Enjoy your new solar system ☀️

Rated 5 out of 5 stars

Overall a great experience

Overall a great experience, no messing about the team got the build underway with minimum stress to my wife and myself. I would recommend this company to as many as possible as this is the best service I have recieved. Massive thank you.

3 March 2026
Unprompted review
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Reply from Sunsave

Hey Trevor 👋 Thanks for taking the time out to leave us a review! We're so pleased to hear you had a positive experience and that you'd recommend us.

If you know someone else who might benefit, we've got a referral program so you can earn £250 each if a friend or family member goes solar with Sunsave. There’s no limit either, you can refer as many people as you like. Check your email for your referral link and full details 📧

Enjoy your new system ☀️

Rated 5 out of 5 stars

Milo Boyd was an excellent advisor who…

Milo Boyd was an excellent advisor who went into a detailed demonsreation of the strategy of the company, the breakdown of my current usage and my future expenditure based on the proposed number of solar panel that can be fitted on my roof. His advise was professional, impartial and honest. He answered all my questions with simplified language. I felt Sunsave is the company I would go for when I make decision in the future.

23 March 2026
Unprompted review
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Reply from Sunsave

Hey Ali 👋 Thanks for taking the time out to leave us a review! We're so pleased to hear Milo was professional and honest with you, and we'll be sure to pass your feedback to him.

We'd be happy to revisit the conversation when you're ready to go ahead with solar in the future.

Best of luck ☀️

Rated 5 out of 5 stars

Good solar experience

Great info throughout enquiry, booking and installation. Tegan and Antonio were excellent and always happy to answer any questions I had. Installation was unfortunately delayed a few days but this was outside of the control of Sunsave. Panels/battery have been up and running for a few weeks now and working very well. I would recommend Sunsave as a good option for solar with no upfront cost.

1 March 2026
Unprompted review
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Reply from Sunsave

Hey Ben 👋 Thanks for taking the time out to leave us a review! We're so pleased to hear our solar specialists were thorough and took time to answer your questions.

It's great to hear you'd recommend us too. If you know someone else who might benefit, we've got a referral program so you can earn £250 each if a friend or family member goes solar with Sunsave. There’s no limit either, you can refer as many people as you like. Check your email for your referral link and full details 📧

Enjoy your new system ☀️

Rated 5 out of 5 stars

Highly recommend!

Had the panels and battery installed for nearly two weeks now and my energy costs have dropped by approx 75%. Everything went smoothly, from first meeting to install and after sales support. I’ve got no doubt I have made the right decision and would recommend.

19 March 2026
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Reply from Sunsave

Hey Ryan 👋 Thanks for the glowing review! We're so pleased to hear your installation went smoothly, and that you'd recommend us.

If you know someone else who might benefit, we've got a referral program so you can earn £250 each if a friend or family member goes solar with Sunsave. There’s no limit either, you can refer as many people as you like. Check your email for your referral link and full details 📧

Don't hesitate to reach out to us if you need anything in the future!

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