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1.7

Bad

TrustScore 1.5 out of 5

17 reviews

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1.7

All reviews

(17)

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Rated 1 out of 5 stars

Fake puzzles

I bought 4 puzzles from Sunnyplease, but when they arrived I realized they were cheap imitations of the puzzles I saw on their website. I also found that Sunnyplease was using images and videos of puzzles from another trushworthy company. So on their website they show videos/pictures of the puzzles sold by another company, basically selling fake versions of these puzzles. The puzzles come in white paper boxes (instead of the advertised nice wooden boxes) and the pieces don't hook up on each other, so you can only put the pieces side by side. I contacted Sunnyplease several times after receiving my order, but they refused to let me return the items, because according to them there was no quality issue. After some emails they stopped replying.

21 December 2021
Unprompted review
Rated 1 out of 5 stars

don't buy from Sunnypuzzle

As everyone else says, don't buy from Sunnypuzzle. I bought a book puzzle from them 3 months ago and haven't received anything. The website says it has been delivered and after sending numerous email, have had no response. They must be making a fortune. How do they get away with it. This must be stopped.

10 August 2022
Unprompted review
Rated 1 out of 5 stars

No goods showed up

Apparently delivered on the 8th September but wasn't. No option to contact effectively. Scam company

8 September 2022
Unprompted review
Rated 1 out of 5 stars

Don't buy there !!!

I orderen 2 puzzles, size large, both supposed to be around 300pc, one was fine the other not even 100pc so I sent a mail (reply on my order cofermation which says size L) I sent with it a pic of the web page saying 300pc and a pic of what I got. They state they sent me the right one, I replied with the question why its not even 100pc when the site says 300 .... discussion still going on but I'm not convinced it will end well (if it does I will change my review and add 1 star maybe) they stay at their point so I would even remove the one star if I could. They don't give you what you pay for !!!!!

24 May 2021
Unprompted review
Rated 1 out of 5 stars

Do not buy puzzles from this shop

The quality of these puzzles are poor. It is a copy of another brand of puzzles, the picture is blurry and the cut is not as intricate as the brand's puzzles. Even the box it comes in is plain white box rather than the beautiful wooden box the original brand comes in.

10 April 2021
Unprompted review
Rated 1 out of 5 stars

I spent $110 on four puzzles

I spent $110 on four puzzles. ALL were wrong when it arrived. They are in clear plastic containers. Roosters?? Two of them?? I tried calling the number long distance. Number does not exist. Email. No response. I'm out my money. From Canada. Paid US dollars. These were GIFTS!! I'm so angry!! STAY AWAY FROM THESE GUYS!!!!!!

31 March 2021
Unprompted review
Rated 1 out of 5 stars

Don't buy from them

My wife bought a elephant on sunnyplease.com and she received a ugly colorful cat. I try to exchange the puzzle and they always say that everything is good on their side please don't buy with this company. And also forget about the nice wooden box it's a small cheap cardboard box that it's comes in.

9 February 2021
Unprompted review
Rated 1 out of 5 stars

I bought a puzzle on the Canadian site…

I bought a puzzle on the Canadian site which advertised in Canadian dollars but they actually charge the same price but in US dollars. I also paid for fast delivery but did not realize it was coming from China, it has been nearly two weeks and haS not left China yet.
THIS IS A SCAM, PLEASE DO NOT ORDER FROM THIS COMPANY.
IF I COULD GO BELIW 1STAR I WOULD

7 February 2021
Unprompted review
Rated 1 out of 5 stars

Dont buy from this company.

Dont buy from this company.
I bought 5 puzzles. 1 arrived broken with pieces stuck together and 1 was not the puzzle I ordered.
The boxes they advertise is nice wooden boxes, but they deliver in dirty, bend cardboard boxes.
The big puzzle is said to be very difficult and take 4-6 hours, it could easily be done in less than 1 hour.
They post a money-back guarantee on the website, but this is a lie. For all these problems they offer 3$, when i write this is not acceptable they offer 7??

7 February 2021
Unprompted review
Rated 1 out of 5 stars

SCAM

SCAM! Part of a series of webpages / Facebook pages that have been made in the middle of December 2020, preparing to scam people before Christmas. If you want to see a "copy" look for ZooPuzzlely or FeelFlyingOne (don't be surprised if you can't find the webpage these pages pop up like mushrooms after rain). SCAM! Avoid at all costs!

3 February 2021
Unprompted review
Rated 1 out of 5 stars

Lower quality copy products. No return policy.

Sunnyplease advertises a very high-quality wooden puzzle that you can also buy elsewhere, but what they sell is in fact a much lower quality copy of these puzzles (with a lot less pieces than advertised). What you see on their pictures and promo-films is NOT what you get. On their website is a return policy giving you the right to return products unused within 14 days. I bought 3 puzzles from them (price: $110) which they refused to take back (in unused and unopened packages). Furthermore, one of the puzzle-boxes were torn. They offered me a $3 dollar refund on a $110 buy. I advise you not to buy anything from them.

2 February 2021
Unprompted review
Rated 2 out of 5 stars

The boxes are dirty and bent.

I ordered some puzzles as a gift to friends.
My verdict is 2*. The item arrived on time, so it's not a 1*.
The boxes are dirty and bent. They don't have a protective film that makes them look new. They look used, unpresentable.
Don't buy.

25 January 2021
Unprompted review
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