Besides Abid Ambre being absolutely gorgeous, after becoming a member I got points which enabled me to get £5 off an order. It's like having a reward card, the more points you get, the more offers.... See more
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Review summary
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I visited Reading, I usually shop Brighton. The same great consistent service and product story in both stores A warm non pushy welcome, lots of open questions to establish my wants and needs, matche... See more
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The staff member at the Wood Green shopping mall was genuinely incredible and so kind. His service was amazing and I had such a wonderful time buying my perfumes from him — I’d honestly go back to... See more
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Easy to purchase on line - and arrives in quick time , but I also love going into one of your stores to inhale all the uplifting , soul quenching aromas . Amber rose oil is my go to , but I also have... See more
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Company details
Written by the company
Sunnamusk is a British fragrance house adored for its elegant and captivating scents inspired by the beauty of Arabia, led by co-founder Kazi Abidur Rahman. The Sunnamusk journey started in 2009 from humble beginnings on the streets of East London, where five brothers settled into the bustling Whitechapel market bringing an Eastern-inspired aroma to the heart of London. An unwavering commitment to a philosophy of ‘Fragrance First’ propelled Sunnamusk from market stalls to Malls and stores quickly opened across the United Kingdom and eventually into Europe. Today the Sunnamusk portfolio of products has expanded beyond Eau de Parfums to include heavenly home fragrances, rich perfume oils infused with our signature scents and bespoke fragrances available across a network of 36 exclusive Sunnamusk branded stores and ecommerce sites in 5 countries. Kazi Abidur Rahman, co-founder and brand director, remains the driving force behind Sunnamusk. His passion for design, graphics and video along with an expert nose for beautifully-formulated fragrance, has helped transform Sunnamusk from a small bespoke brand to an instantly recognised label. Sunnamusk invites you to embark on an immersive fragrance journey that inspires and enchants, making the world a more beautiful place, one scent at a time.
Contact info
Unit 4.8, The Loom, 14 Gowers Walk, E1 8PY, London, United Kingdom
- online@sunnamusk.com
- sunnamusk.com
4.4
Excellent
8K reviews
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Night IIIusion EDP I’m really…
Night IIIusion EDP I’m really disappointed smell not good sorry.
18 June 2026
Reply from Sunnamusk London
Dear Rina
Thank you for your feedback. We’re sorry to hear that Night Illusion EDP did not meet your expectations and that you were disappointed with the scent. Fragrance is very personal, and we understand that not every scent will be the right fit for everyone.
Please do reach out to our customer care team so we can discuss this further and see how we can assist you.
Kind Regards
The Sunnamusk Team
Very good service and beautiful…
Very good service and beautiful product...packaged very well
16 June 2026
Reply from Sunnamusk London
Dear Samina
Thank you for your lovely feedback. We’re delighted to hear you enjoyed the service and were pleased with both the product and packaging!
Kind Regards
The Sunnamusk Team
Reply from Sunnamusk London
Dear Kay
Thank you for your lovely feedback. We’re delighted to hear your order arrived quickly and that you are enjoying the beautiful fragrance!
Kind Regards
The Sunnamusk Team
Reply from Sunnamusk London
Dear Ajay
Thank you for your fantastic feedback. We’re thrilled to hear you love the fragrance and rate it a perfect 10/10 — Victory indeed!
Kind Regards
The Sunnamusk Team
Bought a 100ml scent
Bought a 100ml scent, then had a reaction. The kiosk pointed me towards online customer support and online customer support pointed me back to the kiosk. Ended up going back to the kiosk, and they could find no resolution for me nor a refund. Now I have a scent I am unable use.
12 June 2026
Reply from Sunnamusk London
Kyle,
We are truly sorry to hear about the reaction you experienced and the difficulty you faced in finding a resolution. We understand how frustrating it must be to have a product you cannot use, and we appreciate you bringing this to our attention. We are reviewing our internal processes to prevent such miscommunications in the future.
Best Wishes
The Sunnamusk Team
Perfume poor quality doesn't last
12 June 2026
Reply from Sunnamusk London
Dear Customer
Thank you for your feedback. We’re sorry to hear that you are disappointed with the performance of your perfume.
Please could you contact our customer care team immediately regarding your order so we can look into this further and assist you directly. We’ll be happy to help resolve this for you as quickly as possible.
Kind Regards
The Sunnamusk Team
Incredible customer service + equally incredible products
The staff member at the Wood Green shopping mall was genuinely incredible and so kind. His service was amazing and I had such a wonderful time buying my perfumes from him — I’d honestly go back to the stall just because of him.
As for the products? Literally phenomenal. Everyone compliments me whenever I wear any of the perfumes or oils from here, asking me where I got them from. Even my little sister, who isn’t too into perfumes loved the night illusion oil and I got her one.
Thank you so much!
16 May 2026
Reply from Sunnamusk London
Dear Sena
Thank you for taking the time to leave such an amazing review. We’re absolutely delighted to hear that you had such a wonderful experience with our team member at Wood Green and that his kindness and service made such a positive impression on you. We’ll be sure to pass your kind words on to him and the wider team.
It’s also fantastic to hear how much you are enjoying our fragrances and oils, and that they continue to attract so many compliments. We love that your little sister enjoyed Night Illusion Oil too!
Thank you once again for your support and for choosing Sunnamusk. We look forward to welcoming you back again soon.
Kind Regards
The Sunnamusk Team
Reply from Sunnamusk London
Dear Karim
Thank you for your wonderful feedback. We’re delighted to hear that you love the brand and appreciate your support!
Kind Regards
The Sunnamusk Team
Reply from Sunnamusk London
Dear Halim
Thank you for your lovely feedback. We’re pleased to hear that our staff were nice and helpful during your visit!
Kind Regards
The Sunnamusk Team
EXCEPTIONAL CUSTOMER SERVICE
The young lady at the Solihull outlet is very knowledgeable, friendly, helpful and very professional. She was eager to demonstrate many of the fragrances. She's a great saleswoman, as I wasn't intending to buy any perfume but left with a new refreshing, beautuful fragrance.
EXCELLENT CUSTOMER SERVICE. I WILL BE RECOMMENDING THE STALL TO FRIENDS AND FAMILY.
8 June 2026
Reply from Sunnamusk London
Dear Judith
Thank you for your wonderful feedback. We’re delighted to hear that our team member at Solihull was knowledgeable, friendly, and professional, and that you found a new fragrance you love. We truly appreciate your recommendation and kind words about our customer service!
Kind Regards
The Sunnamusk Team
Reply from Sunnamusk London
Dear Mesut
Thank you for your lovely feedback. We’re thrilled to hear you are enjoying Abid Ambre Elixir and love the scent!
Kind Regards
The Sunnamusk Team
Burchin from sunnamusk was really…
Burchin from sunnamusk was really helpful in helping me find my signature perfume and leaving me satisfied with all the knowledge about my purchased perfume therefore leaving me really happy
15 June 2026
Reply from Sunnamusk London
Dear Sabri
Thank you for your wonderful feedback. We’re delighted to hear Burchin was so helpful in guiding you to your signature fragrance and ensuring you felt satisfied and well informed. We’ll be sure to pass on your kind words!
Kind Regards
The Sunnamusk Team
Reply from Sunnamusk London
Dear Bev
Thank you for your feedback. We’re sorry to hear that your experience did not meet expectations and that you felt there was no scent from the product.
Our fragrances are formulated to deliver a consistent scent experience, however performance can vary depending on factors such as skin type, application, and environment.
We appreciate you taking the time to share your comments and will ensure this is passed on to our team for review. If you would like us to look into this further, please do contact our customer care team so we can assist you directly.
Kind Regards
The Sunnamusk Team
Reply from Sunnamusk London
Dear Anisah
Thank you for your lovely feedback. We’re pleased to hear your order arrived quickly and was well packaged!
Kind Regards
The Sunnamusk Team
Best smelling oils
Fast post .brilliant service.the smell is out of this world.love it..
15 June 2026
Reply from Sunnamusk London
Dear Gaz
Thank you for your fantastic feedback. We’re delighted to hear you’re enjoying the fragrance and that you were happy with the service and delivery!
Kind Regards
The Sunnamusk Team
Showed experience and was professional manager at Meadowhall Sheffield …
The manager at Meadowhall Sheffield was very kind, polite and helpful as opposed to the people who saved in my previous visits
15 June 2026
Reply from Sunnamusk London
Thank you for your feedback. We’re delighted to hear that the manager at Meadowhall Sheffield was kind, polite, and helpful during your visit. We’re sorry to hear that your previous experiences were not as positive, and we truly appreciate you sharing this with us.
Your comments will be passed on to the team so we can continue to improve the overall customer experience.
Kind Regards
The Sunnamusk Team
Reply from Sunnamusk London
Dear Nargis
Thank you for your lovely feedback. We’re delighted to hear our staff were helpful and accommodating during your visit!
Kind Regards
The Sunnamusk Team
Golden Dust oil
Purchased a few of your perfumes and oils however Golden Dust oil has hardly any smell
I am very disappointed
20 June 2026
Unprompted review
Reply from Sunnamusk London
Dear Beverley
Thank you for your feedback. We’re sorry to hear that you’ve been disappointed with your Golden Dust oil. Our fragrances are designed to deliver a consistent scent experience, and we regret that this particular product did not meet your expectations.
We really appreciate you taking the time to share your experience and will ensure your comments are passed on to our team. If you would like us to look into this further, please do contact our customer care team and we will be happy to assist.
Kind Regards
The Sunnamusk Team
Does not last long!
Does not last long! The sample they gave me lasted month. However I bought the oil and the parfume- smell lasts few minutes.
13 June 2026
Reply from Sunnamusk London
Dear Savina
Thank you for your feedback. We’re sorry to hear that your recent purchase did not meet your expectations in terms of longevity. Our fragrances are produced to consistent formulations, however performance can sometimes vary depending on factors such as skin type, application, and environment.
We appreciate you sharing your experience and would recommend reaching out to our customer care team so we can look into this further for you.
Kind Regards
The Sunnamusk Team
All the staff are friendly good…
All the staff are friendly good Customers Service i shop at SunnaMusk in Stratford Westfield all the time that's why I give SunnaMusk in Stratford Westfield a five.
13 June 2026
Reply from Sunnamusk London
Dear Stanley
Thank you for your fantastic feedback. We’re delighted to hear you consistently enjoy shopping at our Stratford Westfield store and that you’re happy with the customer service. We truly appreciate your continued support!
Kind Regards
The Sunnamusk Team
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