Sungage has been streamlined and clear. The one issue I found had more to do with our solar broker - not Sungage. Just note that there's a temporary monthly which *goes up* if you don't apply the 30... See more
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Sungage took care of all of our paperwork and loan information for our new solar array from Solara. They were very professional and lifted that burden of paperwork off our shoulders. I also like their... See more
Company replied
Sungage demonstrates a high level of professionalism and caring. At every step we were kept informed of what was happening, what else was needed and when all was completed. We have never been so well... See more
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Sungage Financial offered the best financing solution for my new solar system. The flexible terms gave me a monthly payment that fit perfectly into my budget. I was especially happy that there we... See more
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Company details
Written by the company
Sungage Financial Sungage provides residential solar financing to help homeowners make the smart switch to solar. We offer lower monthly loan payments for solar financing, with terms up to 25-years and the most consumer-friendly treatment of state and local tax incentives. We help you shine!
Contact info
38 Chauncy Street, Floor 6, 02111, Boston, United States
- (844) 786-4243
- CustomerService@sungagefinancial.com
- sungagefinancial.com
4.7
Excellent
2K reviews
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Replied to 100% of negative reviews
Typically replies within 24 hours
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Great service Great people
The people at Sungage helped ensure the whole process was completed successfully. The people were great and very helpful.
26 October 2025
Reply from Sungage Financial
Thank you for taking the time to leave a review, Greg! We're overjoyed to hear this feedback!
Your communications were very poor
Your communications were very poor. The first person was rude and unwilling to listen. He said he would call back. Never did. Waited for 3 weeks, I had to contact. You folks could not fix a simple problem. Again you said you would call back. Nope. I had to call. Finally my solar company had to call their service number and get the problem fixed. After the system was installed and I assume the solar company had paid, we get an invoice that stated we need to pay in full. I called the solar company. Then I get a paid in full notice. Finally, you sent an invoice that required the financed portion payment in full. We were under the impression that we could make payments. You even sent the payment amount that we should have had to pay.
22 October 2025
Reply from Sungage Financial
Thank you for sharing your feedback, Kyle. We apologize for the frustrating experience you had during your loan process.
We understand how disappointing it was to experience delays and confusion about your payment obligations. Unfortunately, we encountered a verification issue that was beyond our control. While we made multiple attempts to help resolve this issue, we recognize that our follow-up communication could have been more clear.
We're sorry that you and your solar installer had to take additional steps to move things forward. Regarding the invoicing confusion, once your loan was finalized, you should have only received billing for your financed payment amount. We apologize for any miscommunication there.
We appreciate you taking the time to share this feedback with us. If you have any remaining concerns about your account, please don't hesitate to reach out to our team directly at 844-SUNGAGE.
Good Customer Service
Dealing with Sungage early on has been easy, and no current issues. Would like to continue on more with Sungage and get another review request more years on.
22 October 2025
Reply from Sungage Financial
Thank you for taking the time to leave a review, Luis! We're glad to hear working with Sungage Financial has been easy!
They stayed in contact with me
They stayed in contact
with me throughout the entire time of the situation. Hopefully the price is right. Staff very friendly.
25 October 2025
Reply from Sungage Financial
We're so glad you got to experience our top notch customer service, Gene! Thank you for taking the time to leave a review!
Reply from Sungage Financial
Thank you for taking the time to leave a review, Marian!
Reply from Sungage Financial
We're so glad to hear this feedback, Rodney! Thank you!
Great Expectations Created
The people I have dealt with, up to this point, have been very helpful and patient; able to explain their product and service very clearly. If everything going as it has been explained to me I will be very happy.
22 October 2025
Reply from Sungage Financial
Thank you for taking the time to leave a review, Antonio! We're so glad to hear everyone has been helpful and supportive.
Timeline feels longer than what is
Timeline feels longer than what is necessary
Initial project discussions happened in November
Permits and other follow ups did not happen until between February and April
Permits were not complete until around the summertime the lane to install, which
Purchasing Partee had to do a lot of outreaching to City Hall and HOA to expedite the following so the project could move on
20 September 2025
Reply from Sungage Financial
Thank you for taking the time to leave a review, Bruce! We're sorry you felt the timeline was long. We’re committed to making sure you get the support you need. If you have any specific questions, please don’t hesitate to contact us at 844-SUNGAGE or customerservice@sungagefinancial.com.
Always helpful
Always helpful, pleasantly responsive, and knowledgeable about every question.
17 October 2025
Reply from Sungage Financial
Thank you for leaving a review, Mary! We're so glad to hear this feedback!
Reply from Sungage Financial
Thank you so much for the great review, Rose! We love hearing this feedback!
Sungage was referred to us by our…
Sungage was referred to us by our electrical contractor doing our solar system project. Sungage customer service is outstanding. Financing our project worked best for us and they made it seamless!
18 October 2025
Reply from Sungage Financial
Thank you for this glowing review, William! We are so thrilled you found working with Sungage Financial seamless and got to experience our amazing customer service!
Sun gage made financing our solar…
Sun gage made financing our solar project easy and hassle free. From start to finish, they helped use complete our application step by step and sent us updates when something needed to be addressed.
13 October 2025
Reply from Sungage Financial
Thank you so much for taking the time to leave a review! We are so glad you found working with Sungage Financial easy and hassle free!
Reply from Sungage Financial
Thank you for the great review, Eduardo!
Reply from Sungage Financial
Thank you for taking the time to leave a review, Debra!
Quick and easy process
The loan process with Sungage was easy and quick. We were able to set up our online account once our loan was complete.
9 October 2025
Reply from Sungage Financial
Thank you so much for taking the time to leave a review, Marvin! We're thrilled to hear working with Sungage Financial was quick and easy!
confusing financing terms
11 October 2025
Reply from Sungage Financial
Hi Johnny, thank you for taking the time to share your experience with us. We’re sorry to hear about the confusion you felt with the financing terms. We’re committed to making sure you get the support you need. If you have any specific questions, please don’t hesitate to contact us at 844-SUNGAGE or customerservice@sungagefinancial.com.
I am sure Our credit rating and income
I am sure Our credit rating and income, made this process much easier, but after just having bought a house and going through all of that, this was a breeze
6 October 2025
Reply from Sungage Financial
Thank you so much for your review, Patsy! We're thrilled to hear everything was a breeze!
Easy and quick.
Easy process to get started. No difficulty in signing documents. So far good customer service. Competitive interest rates.
10 October 2025
Reply from Sungage Financial
Thank you for taking the time to write a glowing review, Christopher! We're so glad to hear you're having a great experience!
Real professional service
Real professional service making a smooth process. No issues so far. Recommend sungage Financial for your solar needs.
9 October 2025
Reply from Sungage Financial
Thank you for taking the time to leave a review, Robert! We are overjoyed to hear you would recommend Sungage Financial!
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