Sunflower Bank Reviews 

DO NOT BANK WITH SUNFLOWER BANK – Especially if you’re a small business

I would give zero stars if I could. My experience with Sunflower Bank has been one of the most frustrating and disappointing customer service situations I’ve ever encountered.

Sunflower Bank forced me to close my accounts—not because I wanted to—but because they decided to terminate the relationship. Even after complying, they failed to close my accounts properly, which caused additional issues on my end.

After closure, I requested basic documents every customer has a legal right to:
• A confirmation of account closure
• My full transaction history (7 years)
• Overdraft and fee disclosures
• Copies of signed agreements
• A full breakdown of fees charged to my accounts
• My 2024 account statements

Not only did they fail to provide them, but they attempted to charge me over $1,300 just to access my own banking records.

I followed every step. I contacted their staff multiple times, including a branch VP, and I escalated to corporate. No one responded. No resolution. Just silence, avoidance, and excuses.

Eventually, I had no choice but to file official complaints with the Consumer Financial Protection Bureau (CFPB) and the Office of the Comptroller of the Currency (OCC)—which is currently investigating. Even under regulatory pressure, Sunflower Bank continues to stall and refuses to communicate transparently.

This is not just poor customer service—it’s a complete lack of ethics, accountability, and respect for customers.

If you’re a small business, or someone who needs a trustworthy financial institution: do not bank with Sunflower Bank. They do not care about your rights, your time, or your business.

I will continue to pursue this through all regulatory channels until Sunflower Bank does what is legally and ethically required.

After 40+ years of First National 1470 Bank allowing the Santa Fe Society of Artists to have weekend shows in their parking lot in downtown Santa Fe, Sunflower buys the bank and are cancelling the contract and kicking them out because a local gallery employee assaulted the Society of Artist's night security guard (not a bank employee) which turned into a confrontation. They need to restore this relationship and support the local art community. This is the 3rd largest art market in the country! They are losing customers over this. I am not an artist or member of this group. I collect many works from the artists of this organization.