I've been using Sumeria for the past 2 years and I can say I'm very pleased with the way things are done there. I've mostly used my old historical bank for 20 years and the app was not really useful o... See more
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Great bank account for budgeting and money saving .Ephemeral cards are really useful. A must have for international payments. Reassuring that this is a french company under french regulations.
This is the worst customer service I've ever experienced. They only reply once every 24 hours. Just two days after opening the app, my account was restricted. I sent all the required documents, but... See more
Super good experience with the Sumeria App. I've been using it for a few years without encountering any issue. I'm very thankful to them for providing a free bank account with an easy to use one-time... See more
Company details
Written by the company
Faire oublier la banque traditionnelle, avec un compte en ligne simple, rapide et élégant.
Contact info
4.3
Excellent
19K reviews
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I am deeply disappointed with sumeria
I am deeply disappointed with sumeria. My account funds were frozen, and I was promised a refund after providing all requested verification documents, including my ID with a selfie and a recent bank statement. Despite fulfilling every requirement, I never received my money back.
Customer support has been unresponsive or ineffective, leaving me with no resolution. This experience has caused significant stress and inconvenience. I am now considering legal action, including a class-action lawsuit, to recover the funds and hold the company accountable.
I strongly caution anyone considering using sumeria for banking services. This level of unprofessionalism and lack of transparency is unacceptable.
24 February 2026
Unprompted review
May use AI-assist with repliesRead more
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
Reply from Sumeria
Hello,
Thank you very much for your feedback!
We are delighted to hear that you are enjoying your Sumeria account.
The Sumeria Team
Reply from Sumeria
Hello,
Great! Thanks for your trust.
We are happy to see that Sumeria meets your daily expectations.
The Sumeria Team
Very good french online banking
Simple and efficient I started with Lydia and now it's Sumeria, but for what I'm using it, it fullfill my requirements.
12 February 2026
Reply from Sumeria
Hello,
Thank you so much for your loyalty! We are thrilled to see that the transition from Lydia to Sumeria has been a success for you. We are committed to keeping the experience simple and efficient so it continues to fulfill all your requirements.
The Sumeria Team
Reply from Sumeria
Hello,
Thank you for your trust! We are delighted that you find your Sumeria account good and reliable.
The Sumeria Team
Reply from Sumeria
Hello,
Thank you! We are delighted to know that you are very satisfied with our services.
The Sumeria Team
This account is very good and I like it…
This account is very good and I like it a lot.
12 February 2026
Reply from Sumeria
Hello,
Thank you! We are delighted to know that you are very satisfied with your account.
The Sumeria Team
Reply from Sumeria
Hello,
Thank you for your trust!
We are very happy to accompany you in this new banking experience. We are here to support your financial organization every step of the way.
The Sumeria Team
I am impress
31 January 2026
Reply from Sumeria
Hello,
A big thank you!
We are thrilled to have made such a great impression. Our team is working hard every day to keep it that way and provide you with the best experience.
The Sumeria Team
Very easy to use summeria and well…
Very easy to use summeria and well managed his revenue.
6 February 2026
Reply from Sumeria
Hello,
Thank you for this great feedback!
We are very happy that you find Sumeria easy to use for your finances.
The Sumeria Team
Very simple and easy to use with…
Very simple and easy to use with excellent features
4 February 2026
Reply from Sumeria
Hello,
What a pleasure to read this!
Happy to hear that our services please you and bring efficiency to your financial organization.
The Sumeria Team
Very easy to use
3 February 2026
Reply from Sumeria
Hello,
Thank you for your trust.
We are thrilled that our interface meets your expectations for simplicity.
The Sumeria Team
Easy to use and very reliable
simple to use for saving, everyday and love the option of being able to create single use cards for non recurrent online payments! would recommend
25 January 2026
Reply from Sumeria
Hello,
Thank you for your feedback.
We are glad to hear that Sumeria helps you manage your daily expenses and savings easily. It is great to know that our single-use cards provide you with the security you need for your online payments.
The Sumeria Team
Reply from Sumeria
Hello,
Thank you so much!
We are very glad to know that you are enjoying the app.
The Sumeria Team
Reply from Sumeria
Hello,
Thank you for sharing your experience.
We are pleased to read that you are enjoying Sumeria. We remain fully committed to maintaining this level of quality.
The Sumeria Team
Very good 👍 best then other
24 January 2026
This is a very good bank❤️
This is a very good bank, everyone should use it and open an account in this bank.
15 January 2026
You have to improve little bit in the…
You have to improve little bit in the contact to your customer srvice and a chat with your accountant to make it more easy to explain tour problem
3 January 2026
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