My self matt and cade came in on 17/5/2026 as we had been recommended by a friend , what an amazing experience from start to finish a special mention to Iris who was amazing so professional and help... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Excellent service from the girls at the Bishop Auckland store. Visited on Sunday and saw what we wanted. The girls ordered it all in and I came back the following Saturday and tried everything on, abs... See more
Company replied
Kerin was fantastic. Quick no fuss exchange as I'd measured up incorrectly. Even sorted my pocket square out for me. 😁 Lovely clean and bright store, obviously very popular. In the short time I... See more
Company replied
Liv and Kerin served us today at Bishop Auckland, they were helpful friendly and most of all gave great advice. Bought a great looking suit which the girls helped select, by taking into account where... See more
Company replied
Company details
Written by the company
In-store and online retailer
Contact info
United Kingdom
- suitculture.co.uk
4.9
Excellent
1K reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 100% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Good suits lots variety ⭐️⭐️⭐️⭐️⭐️
18 June 2026
Unprompted review
Reply from Suit Culture
Thank you for your review.
We appreciate your feedback and hope to see you again in the future.
Ordered a suit at 2.30pm on the 22/7/26…
Ordered a suit at 2.30pm on the 22/7/26 i messed up the delivery options when ordering dropped them a message on facebook they had the suit delivered to me at 9am on the 23/7/26 unbelievable service & much appreciated thank you!
23 July 2026
Unprompted review
Reply from Suit Culture
Thank you for your review.
We're pleased we could help get your delivery sorted quickly and that your suit arrived in time.
Thanks for choosing Suit Culture and hope you enjoy your suit.
⭐⭐⭐⭐⭐
⭐⭐⭐⭐⭐
Outstanding customer service from start to finish! The team was friendly, professional, and genuinely eager to help. They responded quickly to my questions, kept me informed throughout the process, and made everything simple and stress-free. It’s refreshing to deal with a company that truly values its customers. I couldn’t be happier with the experience and would highly recommend them to anyone looking for excellent service. Thank you!
19 July 2026
Unprompted review
Reply from Suit Culture
Thank you for your fantastic review.
It's great to hear that you had such a positive experience with our team. Providing helpful, reliable service is something we work hard to deliver, so it's rewarding to know we made the process straightforward and kept you informed throughout.
We appreciate your recommendation and your kind words. Thank you for choosing Suit Culture.
Highly recommended
From the moment we walked into Suit Culture Colchester, the service was outstanding. The whole experience was professional, relaxed, and completely stress-free from start to finish.
A huge thank you to Faye, who went above and beyond to help us. She was incredibly friendly, knowledgeable, and patient, making sure everything was perfect and that we found exactly what we were looking for. Nothing was too much trouble, and her attention to detail made all the difference.
The quality of the suits is fantastic, and the customer service is second to none. We couldn’t have asked for a better experience and would highly recommend Suit Culture to anyone looking for wedding or formalwear. Thank you again, Faye, for making the whole process so enjoyable!
2 May 2026
Unprompted review
Reply from Suit Culture
Thank you so much for taking the time to leave such a thoughtful review.
We're delighted to hear that your experience at our Colchester store was such a positive one. We'll be sure to pass your kind words on to Faye—she'll be pleased to know that her attention to detail helped make the process so straightforward.
It means a great deal to receive your recommendation, and we're honoured that you chose Suit Culture for such an important occasion. We wish you all the best and hope you enjoy wearing your suit.
Great experience with suit culture…
Great experience with suit culture Sophie , Olivia and neve were very helpful
19 July 2026
Unprompted review
Reply from Suit Culture
Thank you for your review.
We're pleased to hear you had a great experience with us. We'll be sure to pass your kind comments on to the team.
Thank you for choosing Suit Culture, and we hope to see you again soon.
Elite Experience
Very Helpful, top class service experience. Dealt with Aaliyah and she was very helpful with suggestions and patient with bringing out different options. 10/10 experience would recommend.
18 July 2026
Unprompted review
Reply from Suit Culture
Thank you for the lovely review.
We're really pleased to hear you had such a positive experience with Aaliyah.
Thank you for your recommendation and for choosing Suit Culture.
Me and my partner went in to the west…
Me and my partner went in to the west Auckland branch looking for a suit for 2 weddings Jazzy and Liv gave us nothing but the best service very attentive and good eye for detail. Walked away very happy customers all at a reasonable price. Would highly recommend and will return in the future for any more events
18 July 2026
Unprompted review
Reply from Suit Culture
Thank you for the kind review.
We're really pleased to hear that Jazzy and Liv were able to help you and your partner find the right suits for the upcoming weddings.
Thank you for your recommendation and for choosing Suit Culture. We look forward to welcoming you back in the future.
FANTASTIC!
FANTASTIC!
well worth the trip for my upcoming friends wedding, we made the trip on Saturday and was served by Laura. Talked us through the whole process and went above and beyond. Making us feel very welcome alongside my little one also.
Highly recommend!
4 July 2026
Unprompted review
Reply from Suit Culture
Thank you so much for your fantastic review!
We're so pleased to hear you had such a positive experience with Laura. She'll be delighted to know that her service made the trip worthwhile and enjoyable.
We really appreciate your recommendation and hope you have a great time at your friend's wedding. Thank you for choosing Suit Culture!
Suited with a smile
As soon as I asked about a suit I was shown some different ones by a lady called Livvy.
She was very professional helping me put the suits on and showing me items to go with the suit.
All in all it was a lovely experience.
Definitely will be back
5 July 2026
Unprompted review
Reply from Suit Culture
Thank you so much for your kind review!
We're delighted to hear you had such a great experience with Liv - we'll be sure to pass this on.
Thank you for choosing Suit Culture. We look forward to welcoming you back again soon!
We visited the Durham store yesterday…
We visited the Durham store yesterday for suit for my husband. We were served by Jazzy who was so welcoming and helpful! She made the experience a breeze and knew exactly what she was doing! Always a pleasure and recommend to all our friends and family.
27 June 2026
Unprompted review
Reply from Suit Culture
Thank you for your review.
We're pleased to hear that you had such a positive experience at our Durham store.
We'll be sure to pass your kind comments on to Jazzy. Thank you for your recommendation and for choosing Suit Culture.
Fantastic service from the staff in the…Colchester Store
Fantastic service from the staff in the Colchester store. So friendly, helpful and knowledgeable. My partner came away with a beautiful suit, accessories and shoes and it looks fantastic. Thank you for all your help. I would 100% recommend this store and company to anyone needing a suit for a wedding or special occasion! ⭐️⭐️⭐️⭐️⭐️
25 June 2026
Unprompted review
Reply from Suit Culture
Thank you for your fantastic review.
We're pleased to hear that our team at the Colchester store provided such a positive experience and helped your partner find the perfect outfit.
We appreciate your recommendation and kind words. Thank you for choosing Suit Culture, and we hope to welcome you back again in the future.
Absolutely perfect
I took my measurements, bought the suit and it fits perfectly. It was for my wedding, so it was very important to me to look extra special. Suit Culture did me proud, i cannot praise the quality and style enough, thank you for making my wonderful day perfect guys
19 June 2026
Unprompted review
Reply from Suit Culture
Thank you for your review.
We're pleased to hear that your suit fit perfectly and that it helped make your wedding day even more special.
Thank you for choosing Suit Culture for such an important occasion. We appreciate your kind review and wish you and your partner all the best in the future.
Suit culture Bishop Auckland
Suit culture Bishop Auckland. Top service as usual, sorting me and my groomsmen out. Suit quality second to none and a special mention to Olivia sorting 9 of us. Appreciated 👏🏼
6 June 2026
Unprompted review
Reply from Suit Culture
Thank you for your review.
We're honoured that you chose Suit Culture to outfit you and your groomsmen for such an important occasion.
We appreciate your continued support and hope you have a fantastic wedding day.
Just been today with the Mrs travelled…
Just been today with the Mrs travelled from Leeds to get a new suit all staff was super helpful but want to give a shout out to Kerin for going above and beyond will deffo be back 😁 great suits
20 June 2026
Unprompted review
Reply from Suit Culture
Thank you for your review.
We're pleased to hear that the drive was worthwhile and that you had a positive experience with our team. It's especially great to know that Kerin provided such exceptional service and helped you find the right suit.
We'll be sure to pass your comments on to her. Thank you for choosing Suit Culture, and we look forward to welcoming you back in the future.
Iris has been helping me with suits for…
Iris has been helping me with suits for my grooms party over the last 3 months. She’s been incredibly patient and very accommodating despite me being very awkward.
I can’t thank her enough for how helpful she’s been and I’ll make sure to recommend Suit Culture and especially Iris to absolutely everybody I know, who needs a suit.
Thank you so much.
20 June 2026
Unprompted review
Reply from Suit Culture
Thank you for your review.
We're pleased to hear that Iris was able to support you throughout the process of ordering your wedding suits. Coordinating a wedding party can be challenging, so it's great to know that Iris was able to make the process stress-free and straightforward.
Thank you for your recommendation and for choosing Suit Culture for such an important occasion. We hope you have a fantastic wedding day.
Thanks
Really helpful, kind staff helped me pick out a perfect suit. Quality service at Bishop Auckland shop, woman who helped me was called Neve
20 June 2026
Unprompted review
Reply from Suit Culture
Thank you for your review.
We're pleased to hear that Neve was able to help you find the perfect suit and that you received such a positive experience at our Bishop Auckland store.
Thank you for choosing Suit Culture.
Had a fantastic experience with Kerin…
Had a fantastic experience with Kerin at Suit Culture Durham. She was incredibly helpful, professional, and made the whole process seamless—highly recommend her! Now the wife won't think im a tramp at this next Wedding 🤣
19 June 2026
Unprompted review
Reply from Suit Culture
Thank you for your review.
We're pleased to hear that Kerin provided such a positive experience and made the process straightforward from start to finish - we'll be sure to pass your kind comments on to her.
It sounds like the suit has already done its job ahead of the wedding! We hope you have a great time and appreciate your recommendation.
Kerin was very helpful and kind when it…
Kerin was very helpful and kind when it came to asking for a second opinion she spoke very politely
18 June 2026
Unprompted review
Reply from Suit Culture
Thank you for your review.
We're pleased to hear that Kerin was able to assist you and provide such a positive experience - we'll be sure to pass on your comments.
Thank you for choosing Suit Culture.
I was very pleased with everything
I was very pleased with everything, from ordering and choosing my suit. The arrival time everything was perfect. The fit of the suit was so good and I had many compliments. I will be buying more from you guys so thank you and I look forward to more new designs in the future.
10 June 2026
Unprompted review
Reply from Suit Culture
Thank you for your review.
We're pleased to hear that everything met your expectations and great to know that the suit received so many compliments!
We appreciate your support and are buzzing to hear you'll be shopping with us again.
Thank you for choosing Suit Culture.
Great shopping experience in Suit…
Great shopping experience in Suit Culture. The shopping assistant, Kym was extremely helpful. She was really friendly and gave lots of advice and recommendations. We would recommend Suit Culture.
17 June 2026
Unprompted review
Reply from Suit Culture
Thank you for your review.
It's great to hear that you enjoyed your visit and that Kym helped make the experience a positive one.
Thank you for your recommendation and for choosing Suit Culture.
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.