This company and its products are great! I have used them a couple of times now, and they are amazing. The last order took a bit longer to arrive, but the problem was due to US customs. Even then,... See more
Company replied
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Been buying for a few years. Absolutely LOVE everything i get. I haven't been disappointed yet! I definitely recommend the "party box/happy meal" to try new snacks.
Company replied
Excellent silk box of Japanese treats however packaging of some cookies was flawed - bubble wrap would have been good to prevent broken cookies. But trests are very good! Excellent 15th birthday gif... See more
Company replied
I spent $50 on two giant mystery gachas and when I received my package I got two small cheap claw machine looking prizes. They were literally those round stuffies that are poorly stitched and cheap fa... See more
Company replied
Company details
Written by the company
Sugoi Mart is your ultimate destination for all things Japan! We bring the coolest, quirkiest, and most exclusive Japanese snacks, drinks, collectibles, beauty products, and everyday items straight from Japan to your doorstep—no matter where you are in the world. Discover Japan in every box!
Contact info
3.9
Great
654 reviews
No history of asking for reviews
This company hasn't invited their customers, so reviews may not be representative
Replied to 100% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
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Love Sugoi Mart
Absolutely love Sugoi Mart! Their products are so adorably packaged, and are very pleasing!
4 May 2023
Unprompted review
Reply from Sugoi Mart
Hi Izzy! Thank you for taking the time to leave us a review! We're delighted to hear that you had a positive experience with our product and service. We're committed to providing the best possible experience to our customers, and we appreciate your business! (＾▽＾)
Must Love Sugoi Mart
Must Love Sugoi Mart
I love Japanese merch, snacks and culture. I can always trust Sugoi Mart to stock all of my favorite things I miss about visiting Japan. It brings such joy and nostalgia to me. I can’t wait to make my next order even though I’ll be visiting Japan in a few weeks. I can always rely on Sugoi Mart for a seamless online ordering experience
4 May 2023
Unprompted review
Reply from Sugoi Mart
Hi Kim! Your feedback is greatly appreciated! We're thrilled to know that our service met your expectations and that you had a positive experience with us. Thank you for your kind words and for choosing us as your service provider! ＼(＾▽＾)／
I love all the different things that…
I love all the different things that you explore about Japan. Makes wish that I had the money to visit.
4 May 2023
Unprompted review
Reply from Sugoi Mart
Hi Grace! We're so glad to hear that you enjoyed our product! Thank you for trusting us to provide you with a high-quality experience. We appreciate your business and hope to serve you again soon! (o_ _)ﾉ彡☆
The cutest items!!
So many cute products and really showcases some of the best Japanese items! A good variety and ships internationally!
13 April 2023
Unprompted review
Reply from Sugoi Mart
Hi Jenny! Thanks for sharing your feedback with us! We're delighted to hear that you had a great experience with our service and that it met your needs. We're grateful for your business and for choosing us as your service provider! (〃＾▽＾〃)
Great snacks like the conbini
The same great array of snacks I would get from the Tokyo conbini and the cutest character toys. Shipping can be long if you don't pay for express, but express is super fast and the surprise content is so worth it either way. Great for sharing, but I always want to look through everything first
1 April 2023
Unprompted review
Reply from Sugoi Mart
Hi Marlo! Thanks for sending over your feedback! We're thrilled to know that you enjoyed our service and that it exceeded your expectations. We're happy to have you as part of our community! Hope to see you back again soon. (⌒‿⌒)
Love at first unboxing
Not only did the products arrive fairly quickly, but I liked how they covered such a range of categories from toys and food to beauty and lifestyle. Will definitely repurchase.
24 April 2023
Unprompted review
Reply from Sugoi Mart
Hi there! Thank you for your kind words! We're delighted to hear that our product was exactly what you were looking for. We're so glad that you had a great experience with us! Have a great day. ヽ(*⌒▽⌒*)ﾉ
Reply from Sugoi Mart
Hi there! Thank you so much. We appreciate the feedback. Have a great day and Stay safe!(*^‿^*)
Sugoi Mart overall experiance
Sugoi mart has some of the best snacks, plushies, and toys straight from Japan that are hard to find here in the US. They are super helpful and get back ASAP with any questions!
2 April 2023
Unprompted review
Reply from Sugoi Mart
Hi Maddie! We're over the moon to hear that you're satisfied with our service! Thank you for trusting us to provide you with the best possible experience. We couldn't do it without amazing customers like you! Looking forward to continuing to serve you. (〃＾▽＾〃)
amazing company with a variety of cute…
amazing company with a variety of cute products
4 May 2023
Unprompted review
Reply from Sugoi Mart
Hi Lillian! Your feedback means the world to us! We're glad to know that you had a positive experience with our product. We're always striving to improve and provide the best possible service to our customers. Hope to see you back again soon. ＼(٥⁀▽⁀ )／
Amazing high-quality products
22 October 2022
Unprompted review
Reply from Sugoi Mart
Hi Blake! Thank you for sharing your thoughts with us! We're thrilled that you enjoyed our service and found it to be of high quality. We appreciate your business and look forward to serving you again soon! Have a great day. ＼(＾▽＾)／
Awesome (Sugoi)!
I love that Sugoi Mart have a large variety of Japanese goods. Especially snacks and beverages that I can't normally get in the US! As an avid viewer who watches anime, I also love that they sell anime merchandise and lucky bags in collaboration.
12 April 2023
Unprompted review
Reply from Sugoi Mart
Hi there! We're so happy to hear that you were satisfied with our service! Thank you for your support and for trusting us to provide you with the best possible experience. We couldn't do it without customers like you! Looking forward to continuing to serve you. (o_ _)ﾉ彡☆
The perfect place for snack lovers!
Excellent choices, the lucky bags are a must and plushies are super cute!!
4 May 2023
Unprompted review
Reply from Sugoi Mart
Hi Marithe! Thank you for taking the time to leave us a review! We're delighted to hear that you had a positive experience with our product and service. We're committed to providing the best possible experience to our customers, and we appreciate your business! Hope to see you back again soon. (＾▽＾)
they shipped quickly and efficiently
they shipped quickly and efficiently and their website is incredibly easy to use !
4 May 2023
Unprompted review
Reply from Sugoi Mart
Hi Robert! Your feedback is greatly appreciated! We're thrilled to know that our service met your expectations and that you had a positive experience with us. Thank you for your kind words and for choosing us as your service provider! Have a great day. ＼(＾▽＾)／
Creative products
I love how creative the products and their designs are. Truly a treat for the heart.
2 May 2023
Unprompted review
Reply from Sugoi Mart
Hi Asma! Thanks for sharing your feedback with us! We're delighted to hear that you had a great experience with our service and that it met your needs. We're grateful for your business and for choosing us as your service provider! Hope to see you back again soon. (〃＾▽＾〃)
Diversity is amazing.
4 May 2023
Unprompted review
Reply from Sugoi Mart
Hi Ayesha! We're so thrilled to hear your experience. Thanks for the comment! (*￣▽￣)b
Best Japanese goods!
Amazing store with the best Japanese products, quality and delicious snacks! They also ship fast.
I'd also love to enter the Pikachu giveaway! So I can share it with my friend who loves Pokémon. 🥰
4 May 2023
Unprompted review
Reply from Sugoi Mart
Hi Merel! Thanks for sending over your feedback! We're thrilled to know that you enjoyed our service and that it exceeded your expectations. We're happy to have you as part of our community! Hope to see you back again soon. (〃＾▽＾〃)
Loved the experience
Loved the experience
Omg being a great pokemon fan this is amazing experience love it so much! You guys have best pokemon and anime collection
4 May 2023
Unprompted review
Reply from Sugoi Mart
Hi Mitali! Thank you for your kind words! We're delighted to hear that our product was exactly what you were looking for. We're so glad that you had a great experience with us! Have a great day. ＼(٥⁀▽⁀ )／
Do you love Japan?
Do you love Japan? Do you love anime, manga, special foods and kawaii Things? The answer il Sugoi Mart! So wonderful!
4 May 2023
Unprompted review
Reply from Sugoi Mart
Hi Francesca! We're over the moon to hear that you're satisfied with our service! Thank you for trusting us to provide you with the best possible experience. We couldn't do it without amazing customers like you! Looking forward to continuing to serve you. (o_ _)ﾉ彡☆
I love their exclusive lucky bags
I love how much variety they have on their website. As a huge pokemon fan my choice is pokemon lucky bags. But everyone can find something unique for themselves.
❤️❤️❤️
27 April 2023
Unprompted review
Reply from Sugoi Mart
Hi Leo! Your feedback means the world to us! We're glad to know that you had a positive experience with our product. We're always striving to improve and provide the best possible service to our customers. Hope to see you back again soon. (⌒‿⌒)
Love for Japan! And sugoi mart of course!!
I’ve been following your page for a while now almost 3 years if not more. And you guys are the best when it comes to ordering Japanese things! And I would love to get anything from Japan! I’m always excited to see your posts on insta, trying new flavors of different Japanese foods and just getting cute things! I do not have the money to get these right now but I hope I’d get them in the future!
4 May 2023
Unprompted review
Reply from Sugoi Mart
Hi Virtue! Thank you so much. We appreciate the feedback. Have a great day and Good luck! (*^‿^*)
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