Sugarplumbox Reviews 

5
TrustScore 4 out of 5

4.0

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Company details

Information provided by various external sources

Sugarplum Box is Jamaica's first Lifestyle Subscription Box service. Started in November 2013 our aim is to create awareness and support for brands across the world (and our island home) that have incredible products and services that we absolutely love. Each box is a splendid selection of a minimum of five lifestyle products delivered to your door. Get Excited.


Contact info

4.0

Great

TrustScore 4 out of 5

5 reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.0

All reviews

(5)

0 reviews in the last 12 months

Write a review

We perform checks on reviews

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Service

Great Service and products

26 May 2016
Unprompted review
Sugarplumbox logo

Reply from Sugarplumbox

Hi Khal,

Thank you so much for sharing your review. It means so much to me and the team that you would give us a 5 star or a SUPER BIG High Five as we call it. Thanks as well for your patience with the Super Box delivery.

We really value having you as our customer and we look forward to serving you again and again.

Always here to help and drink yerba :-)

Marsha

Rated 5 out of 5 stars

Excitement Levels Buck

I have had a great experience. They keep you on your toes and always excited for what's coming up next. And give you items you never knew you wanted but you end up needing them. Always looking out for the next big thing and always giving something new, fresh, cool and unheard of before. CEO is easy to talk to and will respond promptly to all your queries and questions. Great Company. My only regret is that I didn't know them sooner. I so want the items from the very 1st Dappa Box

25 May 2016
Unprompted review
Sugarplumbox logo

Reply from Sugarplumbox

Hey Jaelien,

This is so cool and thank you so much for the kind words. Means so much. We wished we met you earlier too and yessss those items from the first Dappa Box were really awesome - I still have the pouch - they never ever went back in stock.

You have made doing this thing call Sugarplum Box so easy and fun by just being one of THE MOST awesome customers. Always posting , always giving us motivation to go on.

Thanks a mil girl

Always here to help and drink yerba :-)

Marsha

Rated 4 out of 5 stars

All stops pulled out to please me!

I've bought several boxes from the beautiful SugarPlum fairies. The last one though was kind of a miss for me as the main item was a no-no for me.
That Yerba Mate made me physically ill and also put me on edge the first day I had it. I had followed the instructions provided by SugarPlumBox in preparing it. As there was no information on the package (ridiculous of the sellers/packagers) I turned to the Internet and found the product had caffeine which several medical practitioners have told me to avoid!
I contacted Sugar Plum and they IMMEDIATELY got the gentleman on the telephone to relay my concerns. He asked several questions and I provided the answers. In short, I returned the item and was gifted with a lovely Corkcicle Tumbler instead. Now that is an item that is being well used :)
The love is real for SugarPlumBox. I am thrilled that my opinion was valued and though no one else had reported similar side effects, my views were not discounted.

25 May 2016
Unprompted review
Sugarplumbox logo

Reply from Sugarplumbox

Shanni B,

Thank You so much for sharing such a wonderful review.

Attentive , personalize service is exactly what we strive for. We really only partner with brands that understand and appreciate that the customer is QUEEN and (King) and move swiftly to ensure you never feel less than needed. You are a major major major part of why we are still here - doing it and LOVING it. If we only make one life better, one person happier then our job is done and you confirm that with every box.

Love Always

I'm always here to help and drink.....well in your case not yerba but water ;-)

Marsha !

Rated 5 out of 5 stars

Awesome service

What a wonderful way to experience new products. You always get value for money and the excitement of opening your surprise is always rewarding.

25 May 2016
Unprompted review
Sugarplumbox logo

Reply from Sugarplumbox

Waves at Kimaya !

Thank you so much for such a great review. High Five all around.

Value for money is SO IMPORTANT for us and we're super happy it's recognized. Thanks for being here with us for over a year - wow - time flies when we're having fun and thanks for the referrals.

Always here to help .....and drink yerba !

Marsha

Rated 5 out of 5 stars

Its like giving yourself a gift of things you didn't know you wanted but end up loving!

I've been a die hard sugar plum from their second box and I can't imagine not buying one. Every time there is a box offered it is followed by just enough excitement to keep you intrigued and when the box finally comes you'll end up wondering how on earth you've lived this long and not had these products in your life. I'm always impressed. Customer service is phenomenal! I'm never disappointed, I've recommended it more than once. I just love it and the team! #SugarplumForever #AlwaysExcited

25 May 2016
Unprompted review
Sugarplumbox logo

Reply from Sugarplumbox

Chella,

You do know you're more than a customer right , you're family, team member, hype master on the stage right by our side always. My sound board - head of referrals - always supporting - I can go on and on and on.

Nothing but the purest love !

Always here to help, chat, cry and drink YERBA !!!

Marsha

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look